Adamo Telecom Iberia

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Adamo Telecom Iberia is a Spanish telecommunications operator that provides fiber-optic internet, landline, and mobile services, primarily in rural and underserved areas of Spain.

Barcelona, Spain
adamo.es
Owned by Ardian

About Adamo Telecom Iberia

Adamo Telecom Iberia is a telecommunications company focused on deploying and operating high-speed fiber-to-the-home (FTTH) networks across Spain. It offers broadband internet (including up to gigabit speeds), fixed telephone lines, and mobile phone services, often bundled into convergent packages for residential customers and small businesses. The company is known for targeting rural and semi-rural regions where large incumbents have historically underinvested, helping expand digital connectivity and reduce the digital divide in Spain.

A charge from “Adamo” on a card or bank statement is typically associated with monthly telecom services, such as a recurring bill for fiber internet, mobile service, or a combined bundle (internet + mobile + landline + TV options). New customers may also see prorated first-month charges, installation or router fees, or promotions that adjust the first few bills. In some cases, small test authorizations may appear when you first set up or update a payment method; these are usually temporary and disappear after a few days.

If you’re unsure about an Adamo charge, start by logging into your Adamo customer area or checking recent email invoices to match the amount and billing date. You can also review your contract or order confirmation to verify plan prices and any promotional periods. For unresolved questions, contact Adamo’s customer service through the contact options on their website (phone, online form, or customer area chat), and have your customer number, billing address, and the last 4 digits of the card ready so they can locate your account and explain or correct the charge.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Adamo Telecom Iberia.

  1. adamo

Frequently Asked Questions

Why am I seeing a recurring monthly charge from Adamo on my card statement?

Adamo typically bills monthly for its fiber internet, mobile, and landline services. The charge you see is likely your standard monthly fee for a contracted plan or bundle; log into your Adamo customer area or check your latest invoice to confirm the billed services and amounts.

Does Adamo charge any one-time fees in addition to the monthly internet or mobile plan?

Yes, depending on your contract, Adamo may charge one-time installation fees, router or equipment costs, or activation charges. These are usually itemized on your first or second invoice, so reviewing the PDF bill in your customer area will show whether a specific one-time cost explains a higher-than-expected charge.

How can I cancel my Adamo internet or mobile service to stop future charges?

To cancel, you generally need to contact Adamo customer service via the official contact channels listed on adamo.es (phone or online form) and request termination of your contract. They will confirm any commitment period, applicable penalties, equipment return instructions, and the effective cancellation date so you know when billing will stop.

How do I request a refund or dispute an incorrect Adamo charge?

First, compare the charge with your latest invoices in the Adamo customer area. If you still believe it’s incorrect, contact Adamo support with your customer number, invoice number, and a description of the issue. They can review the bill, correct any errors on the next invoice, or process a refund where applicable.

Can Adamo place small temporary or duplicate-looking charges on my card?

When you sign up or update a payment method, Adamo (or its payment processor) may place small authorization holds to verify the card, which can look like extra or very small charges. These holds are temporary and should disappear automatically within a few business days; only the actual invoice amount will be settled.

Where can I see the exact breakdown of what Adamo is billing me for each month?

You can view a detailed breakdown of your monthly charges—such as base plan, discounts, taxes, and any extra calls or services—by logging into the Adamo customer area and downloading your invoices. Each invoice lists the billing period, tariff name, and any additional services included in that month’s bill.

How do I update my payment method with Adamo if my card has expired or been replaced?

Log into your Adamo customer area or contact customer support and navigate to the billing or payment section to update your card details or change to another payment method (such as direct debit, if available). Updating your details before your next billing date helps avoid failed payments or service interruptions.

Why is my first Adamo bill higher than the advertised monthly price?

The first bill can include a partial month (from installation date to billing cycle start), plus the first full month in advance, and possibly installation or equipment fees. This makes the initial charge appear higher than the advertised monthly rate; subsequent invoices should reflect the regular recurring amount unless you add or change services.

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