AT&T U-verse

Telecom90% confidence

AT&T U-verse is a telecommunications service from AT&T that provides broadband internet, television, and digital voice services to residential customers.

Dallas, Texas, USA
att.com
Owned by AT&T Inc.

About AT&T U-verse

AT&T U-verse is a bundle of telecommunications services offered by AT&T, focusing on residential high-speed internet, IPTV (television), and digital home phone service. Branded as an integrated home communications and entertainment solution, U-verse has historically used fiber-to-the-node and fiber-to-the-premises infrastructure to deliver TV channels, on-demand content, DVR functionality, and broadband connectivity.

A charge with a descriptor like "UVERSE CONS SW E 4331 COMMUNICATIONS DAL" will typically relate to U-verse consumer services, such as monthly internet or TV plans, equipment fees (like set-top boxes or gateways), one-time installation or activation charges, or prorated billing when changing plans. It may also be associated with taxes, surcharges, or adjustments on an existing AT&T U-verse account. The "DAL" reference reflects AT&T’s Dallas-based billing/communications operations, not a separate merchant.

If you have questions about this charge, log into your AT&T account at att.com or via the myAT&T app to review your U-verse billing history, current plan, and recent changes (upgrades, move orders, or cancellations). Compare the date and amount of the charge with your statement details and order confirmations. For issues or disputes, contact AT&T customer service using the support chat, phone support number listed on your bill, or the "Contact Us" section of their website; be ready with your account number, service address, and the exact amount/date of the card charge.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to AT&T U-verse.

  1. UVERSE CONS SW 4331 COMMUNICATIONSDALLAS
  2. UVERSE CONS SW E 4331 COMMUNICATIONS DAL

Frequently Asked Questions

Why do I see a charge labeled "UVERSE CONS SW E" or similar from AT&T on my card?

This descriptor usually refers to AT&T U-verse consumer services, such as monthly internet or TV service, equipment rental, or installation-related fees billed through AT&T’s Dallas-based billing systems. Check your AT&T U-verse account billing section to confirm the matching amount and date.

Is this U-verse charge a monthly subscription or a one-time fee?

Most U-verse charges are recurring monthly subscription fees for internet, TV, or bundled services, but they can also include one-time charges such as installation, activation, late fees, or equipment non-return fees. Your detailed bill on att.com will break down which charges are recurring versus one-time.

How can I cancel or change my AT&T U-verse internet or TV service to stop future charges?

To cancel or modify U-verse services, sign in to your account at att.com, go to the "Manage My Plan" or "Manage My Internet/TV" section, and follow the prompts to change or cancel. For some changes or full cancellations, you may need to call AT&T customer care at the phone number listed on your bill so they can verify your identity and explain any early termination or prorated charges.

How do I request a refund or dispute an AT&T U-verse charge on my card?

First, review your AT&T U-verse statement online to identify the charge. If you believe it’s incorrect, contact AT&T customer service via phone or chat from the "Contact Us" page on att.com and request a billing review. If the charge is found to be in error, AT&T can issue a bill adjustment or refund; if you still disagree, you can then contact your card issuer to dispute the transaction with that documentation.

Why is my AT&T U-verse charge higher this month than usual?

U-verse bills can increase because of promotional pricing ending, taxes and surcharges changing, plan upgrades, pay-per-view or on-demand purchases, late fees, or equipment-related charges. Review the current month’s bill in detail online to see line-item changes compared with prior months.

Can AT&T U-verse place temporary or pending charges on my card?

Yes. When you set up service, change payment methods, or order new equipment, AT&T may place a temporary authorization hold on your card to verify funds. These holds typically appear as pending transactions and should drop off automatically within a few days if they are not finalized as actual charges.

How do I find the invoice that corresponds to this U-verse card charge?

Log into your AT&T account at att.com or in the myAT&T app, go to "Billing & Payments," and view your past bills for the billing cycle that matches the charge date. Each bill can be downloaded as a PDF, showing all charges and taxes; the total due on that bill should match the transaction amount on your card statement.

How can I contact AT&T about a U-verse billing issue if I no longer have service?

Even if your U-verse service is cancelled, you can usually still access your account via att.com using your old login, or you can call AT&T customer care using the billing support number listed on any prior bill or on the "Support" page of att.com. Provide your former account number or service address so they can locate your account and review the charge.

This merchant is in the Telecom category

Browse all

Related Merchants

Telstra
Optus
Amaysim
Boost Mobile
TPG Internet

Compare AT&T U-verse

vsTelstravsOptusvsAmaysim

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you