City of Canning

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The City of Canning is a local government authority in the southeastern suburbs of Perth, Western Australia, responsible for municipal services, infrastructure, community facilities, and regulatory functions within its boundaries.

Cannington, Western Australia, Australia
canning.wa.gov.au

About City of Canning

The City of Canning is a local government authority located in Cannington, in the southeastern suburbs of Perth, Western Australia. It is responsible for providing and managing municipal services including rubbish and recycling collection, rates and property services, community and leisure centres, libraries, youth and senior services, local parks and reserves, planning and building approvals, and various regulatory functions (such as parking and local laws). Many City services can be accessed or paid for online via their official website at canning.wa.gov.au, as well as in person at the City of Canning administration building and participating facilities.

A charge from the City of Canning may appear on your bank or card statement for a variety of reasons. Common examples include payment of council rates or instalments, animal (cat or dog) registrations, facility bookings (such as sports grounds, community halls, and function rooms), Leisureplex memberships or casual entry passes, licence and permit fees, planning or building application fees, infringement or parking fines, and waste-related services. You might also see charges for booking community programs, events, or courses, or for using online payment portals linked from canning.wa.gov.au. Some charges may be one‑off payments, while others may be recurring (for example, direct debit Leisureplex memberships or rates instalment plans), and you may occasionally see a small temporary authorization hold when a new card is added for direct debit.

If you are unsure about a City of Canning charge, start by checking recent rates notices, infringement notices, animal registration renewals, Leisureplex membership agreements, or booking confirmations in your email or online accounts. Compare the exact amount and date on your statement with any receipts from the City (online receipts, emailed invoices, or printed tickets from facilities). If you still can’t identify the payment, visit canning.wa.gov.au and use the Contact or Payments sections to get the right department (such as Rates, Community Safety/Regulatory Services, or Leisureplex); have your full name, address, the last four digits of the card, charge amount, and transaction date ready so staff can quickly look up the payment and explain or correct any billing issues.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to City of Canning.

  1. CITY OF CANNING\1317 ALBANY HWY\CANNINGT

Frequently Asked Questions

Why was I charged by City of Canning when I pay my council rates through instalments?

If you have chosen to pay your council rates by instalments, you will see multiple City of Canning charges across the year on or around the instalment due dates. These may include the instalment amounts themselves plus any associated administration charges or interest if applicable. Check your most recent rates notice for the instalment schedule and amounts, and compare those dates and figures with the transactions on your bank statement.

What are common reasons for one‑off City of Canning charges on my card?

Common one‑off charges include paying a parking or local law infringement, booking a community hall or park, paying a building or planning application fee, registering or renewing a cat or dog, or paying for an event, program, or course run by the City. You may also see charges related to Leisureplex casual passes, swim lessons, or fitness programs if you paid by card at the centre or online. Reviewing your recent interactions with City of Canning facilities or online forms usually helps identify the specific charge.

Why do I see a recurring City of Canning charge each fortnight or month?

Regular recurring charges are most often linked to direct debit arrangements, such as Leisureplex gym or aquatic memberships or structured repayment plans for certain fees. These are usually processed on fixed dates (e.g., fortnightly or monthly) and for the same or very similar amounts each cycle. Check any membership agreement or direct debit form you signed, or log into your Leisureplex or online account, to confirm your billing cycle and fees.

How do I cancel or pause a City of Canning Leisureplex membership or direct debit?

To cancel, pause, or change a Leisureplex membership direct debit, you generally need to complete a cancellation or suspension form—either in person at a City of Canning Leisureplex centre or via the instructions provided in your membership terms. Notice periods usually apply (for example, a minimum number of days before the next debit), and some memberships may charge a small fee for suspensions beyond a certain duration. Always request written confirmation (email or receipt) of any changes and keep a copy for your records.

How can I request a refund or dispute a charge from City of Canning?

Refunds and charge disputes are assessed according to City of Canning policies, which vary depending on the type of payment (e.g., rates, infringements, bookings, or memberships). Start by contacting the relevant department using the details on canning.wa.gov.au or on your notice, invoice, or booking confirmation, and provide your transaction date, amount, and any receipts or reference numbers. In many cases you will need to submit a short written request or form explaining the reason for the refund or review (for example, duplicate payment, cancelled booking within the allowed timeframe, or incorrect card charged).

What are typical amounts I might see from City of Canning on my statement?

Amounts can vary widely depending on the service: council rate instalments are usually several hundred dollars, while animal registrations, infringements, or licence fees may range from tens to a few hundred dollars. Leisureplex membership debits tend to be smaller, regular amounts aligned with your membership plan (for example, a fortnightly gym or swim membership fee), whereas facility or hall hire can be higher, especially for private events or commercial bookings. If the amount looks like part of a pattern (e.g., similar amount every two weeks), it is likely tied to a membership or instalment plan.

Why is there a small pending or temporary City of Canning charge that later disappears?

A small pending charge or authorization hold can occur when you set up or update a payment method with the City, particularly for online payments or new direct debits. This is a standard card‑verification process used by many organisations to confirm that the card is valid and has not been reported lost or stolen. These authorizations are not actual payments and should automatically disappear or reverse from your statement within a few business days.

How can I confirm which account, property, or registration a City of Canning charge relates to?

The City usually assigns reference numbers to payments, such as a property assessment number, infringement number, animal registration number, or customer/membership ID. If you contact the City through the phone or email listed on their website, provide the exact amount, date, and the last four digits of the card, and staff can match the transaction to a specific account or notice. Having any related paperwork—like your rates notice, infringement, registration renewal, or membership agreement—will speed up the process and help you clearly identify the charge.

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