City of East Providence

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The City of East Providence is a municipal government in Rhode Island that provides local public services, including tax collection, utilities, permitting, and public safety administration.

East Providence, Rhode Island, United States
eastprovidenceri.gov

About City of East Providence

The City of East Providence is the municipal government serving East Providence, Rhode Island, responsible for delivering core public services such as public safety, public works, water and sewer utilities, tax assessment and collection, licensing, permitting, and community development. City Hall is located at 145 Taunton Avenue in East Providence, and the city maintains an official website and online portals where residents and businesses can pay bills, tickets, and taxes, and apply for permits and licenses.

A charge from the "City of East Providence" on your card statement typically relates to a government payment such as real estate taxes, motor vehicle taxes, tangible property taxes, water and sewer bills, parking or traffic camera tickets, municipal court fines, permit or license fees, recreation program fees, or other city services. Many of these payments can be made online through the city’s secure payment system, by phone, or in person, and the processor or terminal location (which might show a different city such as San Jose, CA) can sometimes appear in the descriptor even though the actual merchant is the City of East Providence. One-time payments, recurring utility payments, and scheduled tax payments can all generate card transactions.

If you have questions about a charge, start by reviewing your recent interactions with the city—such as paying a tax bill, a water/sewer bill, or a ticket—and check any email confirmations or receipts from the city’s online payment portal. You can also log in to the city’s “Pay & Apply” section on its official website to review payment history. For further clarification, contact East Providence City Hall or the specific department you paid (e.g., Tax Collector, Water Department, or Municipal Court) and provide the date, amount, and last four digits of the card used so they can look up the transaction. Dispute or refund questions should be raised with the relevant city department first; if you suspect fraud and cannot match the transaction to any city business, contact both your card issuer and the city to investigate.

Bank Statement Variations

5 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to City of East Providence.

  1. DEBIT CARD PURCHASE MERCHANT PURCHASE
  2. DEBIT CARD PURCHASE MERCHANT PURCHASE TERMINAL 15410195 CREATIVE MOBIL1051 0014 BOSTON MA XXXXXXXXXXXX6534 SEQ # 090230401485
  3. DEBIT CARD PURCHASE MERCHANT PURCHASE TERMINAL 75369436 SHG - CC NEW YORK NY
  4. DEBIT CARD PURCHASE MERCHANT PURCHASE TERMINAL 87021306 CITY OF EAST PROVI DENC SAN JOSE CA XXXXXXXXXXXX3608 SEQ # 500001485891
  5. Debit Card Purchase MERCHANT PURCHASE TERMINAL 55316585 BP#1946839CAPL MA0 0QPSSALEM MA XXXXXXXXXXXX9561 SEQ # 466689741410

Frequently Asked Questions

What types of charges might I see from the City of East Providence on my card statement?

Charges from the City of East Providence are usually for municipal obligations such as real estate or motor vehicle taxes, water and sewer bills, parking or traffic camera tickets, municipal court fines, permit or license fees, or recreation program registrations. Review recent bills, tickets, or applications you’ve submitted to the city to match the charge.

Why does my City of East Providence charge show another location like San Jose, CA in the descriptor?

Some online or card-present payments are processed through third-party payment processors whose terminals or processing centers are located in other cities, which can appear in the descriptor even though the merchant is the City of East Providence. The key part of the descriptor is the text “CITY OF EAST PROVI…,” which identifies the municipal government as the actual payee.

How can I verify what my City of East Providence charge was for?

Check your latest property tax, motor vehicle tax, or utility bills and compare the amount and date with the transaction. You can also visit the city’s Pay & Apply section at eastprovidenceri.gov to review online payment confirmations, or contact the appropriate department (such as the Tax Collector or Water Department) and provide the transaction date, amount, and last four digits of your card so staff can locate the payment in their system.

How do I request a refund or correction for a City of East Providence payment?

Refunds or billing corrections must be handled directly by the city department that received the payment—for example, the Tax Collector for tax overpayments, Municipal Court for ticket adjustments, or the Water Department for utility bill disputes. Contact that department via the phone numbers or email addresses listed on eastprovidenceri.gov, explain the situation, and provide documentation such as your bill, receipt, and card statement.

Does the City of East Providence offer online or automatic payments, and could those create recurring charges?

Yes. Through the city’s online payment portal, residents can make one-time payments and, in some cases, set up recurring or scheduled payments for certain bills like water and sewer. If you’ve enrolled in any auto-pay or scheduled payment option, those arrangements can generate periodic charges around due dates until you modify or cancel them through the portal or by contacting the relevant department.

Why do I see a small or duplicate-looking charge related to the City of East Providence?

Occasionally you may see temporary authorizations or pending transactions when you initiate a payment online or by card. These may appear as duplicate or small charges but typically fall off once the final payment is settled. If a pending amount posts twice or does not drop off after a few days, contact the appropriate city department and your card issuer with details so they can investigate.

How can I cancel or change a scheduled payment I set up with the City of East Providence?

If you scheduled a payment through the city’s online portal, log back into the Pay & Apply or bill-pay system on eastprovidenceri.gov and check your scheduled or recurring payments section, where you can modify or cancel upcoming payments when allowed. If you can’t access the portal or need assistance, call the customer service number listed on your bill or on the city’s website and request help updating your payment schedule.

Who should I contact if I don’t recognize a City of East Providence charge and I don’t live in Rhode Island?

First, confirm that no one in your household could have any connection to East Providence—such as owning property, a vehicle, or having received a ticket there. If you still cannot identify the charge, contact your card issuer to report the transaction as potentially unauthorized and also reach out to East Providence City Hall using the contact information on eastprovidenceri.gov. Provide the transaction date, amount, and descriptor so they can check for any records under your card details.

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