City of Long Beach

Government70% confidence

The City of Long Beach is the municipal government for Long Beach, California, providing city services such as utilities, permits, public safety, and community programs.

Long Beach, California
longbeach.gov

About City of Long Beach

The City of Long Beach is the local government entity serving residents and businesses in Long Beach, California. It oversees municipal services including public safety, public works, utilities, parks and recreation, permitting, business licensing, and various community programs. The city conducts much of its administrative and public‑facing activity through its Civic Center complex in downtown Long Beach, and uses a family of 562‑570‑xxxx phone numbers across departments, consistent with the number in this descriptor.

A card charge labeled “CIVIC CENTER 5625705005 CA” most likely corresponds to a payment made to the City of Long Beach via a department located at or administratively tied to the Civic Center—such as fees for permits, parking citations, facility rentals, utility or service payments, or program registrations. These are typically one‑time payments, but some city services (e.g., ongoing facility use, business licenses, or program enrollments) may generate recurring or periodic charges if renewed regularly.

If you have questions about this charge, first check any recent interactions you’ve had with the City of Long Beach—parking tickets, permit applications, business license renewals, recreation program sign‑ups, or facility rentals—and compare dates and amounts with your card statement. You can usually locate the relevant department’s contact information on longbeach.gov using the site search, or by calling a published main city number in the 562‑570‑xxxx range and asking to be routed based on the last four digits shown in the descriptor. Keep copies of receipts, emails, and citation or permit numbers handy when you call; having those reference numbers will help city staff quickly identify the transaction and resolve billing questions or issue corrections or refunds if appropriate.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to City of Long Beach.

  1. CIVIC CENTER 5625705005 CA

Frequently Asked Questions

What types of charges might appear from the City of Long Beach Civic Center on my card statement?

Charges associated with a “Civic Center” descriptor from the City of Long Beach are often related to city services such as parking citations, permit or license fees, utility or service payments, recreation program registrations, or rental of city facilities or meeting rooms connected to the Civic Center complex.

Why does the descriptor show a phone number like 5625705005 instead of a department name?

Many City of Long Beach departments share a standard 562‑570‑xxxx phone numbering pattern. When payments are processed, the billing system may display the main or back‑office phone line (such as 562‑570‑5005) rather than the department name, resulting in a generic ‘CIVIC CENTER’ label on your card statement.

How can I confirm which City of Long Beach department charged my card?

Match the transaction date and amount to any recent city business—such as a parking ticket, permit application, business license renewal, or facility rental. Then visit longbeach.gov and use the search tool or department directory to find the likely department, or call a published main city number in the 562‑570‑xxxx range and ask to be transferred using the specific extension that appears in your descriptor (e.g., 5005).

Can I get a refund for a City of Long Beach Civic Center charge?

Refunds depend on the type of fee and applicable city policy. For example, many fines and citations are non‑refundable once paid, whereas facility rentals or program fees may be partially refundable if cancelled within stated deadlines. Contact the responsible department (listed on your citation, permit, invoice, or registration confirmation) with your receipt or reference number to ask about refund eligibility.

How do I dispute a City of Long Beach parking or code enforcement charge that shows up as a Civic Center transaction?

If the charge is tied to a parking or code enforcement action, follow the appeal or hearing instructions on the ticket, notice, or city website. You should not dispute the card charge directly with your bank until you’ve gone through the city’s appeal process; instead, contact the relevant city office, provide your citation or case number, and ask them to review or adjust the charge if it was applied in error.

Does the City of Long Beach offer receipts or online records for Civic Center payments?

Yes. Most online or in‑person payments generate either an email receipt, printed receipt, or a confirmation number. For online services or citations, you can often log back into the same portal via longbeach.gov to view payment history. If you no longer have the receipt, call the relevant department with your name, date, amount, and card’s last four digits to request a copy.

Could this be a recurring or automatic payment to the City of Long Beach?

While most Civic Center‑related payments are one‑time, some services—such as ongoing facility use, lease or license payments, or certain program enrollments—may be billed on a repeating schedule. Review past statements to see if similar amounts recur monthly, quarterly, or annually, and then contact the city department you’ve been working with to confirm whether you are on an automatic billing plan and how to modify or cancel it.

What should I do if I don’t recognize any recent business with the City of Long Beach?

First confirm that no one in your household or business used a card authorized under your account for city services. If no one recognizes the charge and the city cannot locate a matching transaction when you provide the date, amount, and card details, contact your bank or card issuer to report the transaction as potentially unauthorized and follow their fraud‑dispute process.

This merchant is in the Government category

Browse all

Related Merchants

North Sydney Council
Brisbane City Council
Australian Securities and Investments Commission
VicRoads
City of Parramatta Council

Compare City of Long Beach

vsNorth Sydney CouncilvsBrisbane City CouncilvsAustralian Securities and Investments Commission

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you