City of Moreton Bay

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The City of Moreton Bay is a local government authority in South East Queensland, Australia, responsible for providing municipal services, infrastructure, and community facilities across the Moreton Bay region.

Caboolture, Queensland, Australia
moretonbay.qld.gov.au

About City of Moreton Bay

The City of Moreton Bay (known as Moreton Bay Regional Council until July 2023) is a large local government area north of Brisbane in South East Queensland. It oversees local roads, parks, waste and recycling, planning and development approvals, community facilities, libraries, cultural programs, and a wide range of regulatory and support services for residents and businesses. The council area covers more than 2,000 square kilometres and includes major centres such as Redcliffe, North Lakes, Strathpine, Caboolture, and surrounding suburbs.([en.wikipedia.org](https://en.wikipedia.org/wiki/City_of_Moreton_Bay?utm_source=openai))

A charge referencing “MORETON BAY RE” with a Square prefix (SQ*) is likely a card payment processed on behalf of the City of Moreton Bay for a council-related service—such as rates or other property-related charges, permits, development or infrastructure fees, registrations, facility bookings, or event/program fees—where the council or one of its business units used a Square terminal. The trailing text “Card xx0157” typically indicates masking of the card number or an internal reference, not a separate merchant. Because Square allows merchants to set a shortened business name, “Moreton Bay Re” is consistent with a truncated form of “Moreton Bay Regional Council” or “Moreton Bay Region/City”.

If you’re unsure about this charge, first cross‑check it against any recent council activity: rates notices, infringement or parking fines, animal registrations, development or application fees, or bookings for community facilities, waste services, or events around the transaction date. You can also log into the City of Moreton Bay’s online services or review recent council correspondence (rates notices, invoices, emails) to match the amount and date. If it still doesn’t look familiar, contact the City of Moreton Bay directly with the transaction date and amount, and also contact your card issuer; they can confirm the exact merchant name seen on the network and help dispute the charge if it was made in error or is fraudulent.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to City of Moreton Bay.

  1. SQ *MORETON BAY RE Card xx0157

Frequently Asked Questions

Why does my card statement show a Square charge as “SQ *MORETON BAY RE Card xx0157”?

The “SQ *” prefix indicates the payment was processed by Square, a payment processor. The merchant portion “MORETON BAY RE” is likely a truncated business name for the City of Moreton Bay (formerly Moreton Bay Regional Council). The “Card xx0157” text usually refers to a masked card identifier or internal reference, not a separate merchant. Compare the date and amount with any recent council rates, fees, fines, or bookings.

What types of payments to the City of Moreton Bay are most likely to appear as this kind of Square charge?

Common council-related payments include rates or property charges, development or infrastructure fees, animal registrations, infringements or fines, facility or venue hire fees, and event or program registrations. If you paid one of these at a customer service counter, pop‑up stall, or mobile setup, staff may have used a Square terminal, resulting in the “SQ *MORETON BAY RE” descriptor.

How can I confirm if this charge is for my council rates or a property-related fee?

Check your latest rates notice or council invoice and compare the amount, due date, and any reference numbers to the card transaction date and amount. You can also log into the City of Moreton Bay’s online services or contact the council’s rates/property team, providing the transaction date, amount, and card’s last four digits so they can search their receipting system.

Why is the merchant name truncated to “MORETON BAY RE” instead of showing the full council name?

Square and many card networks limit the number of characters in the merchant name field. If the council’s configured name was something like “Moreton Bay Regional Council” or “Moreton Bay Region”, it may be shortened on statements to “MORETON BAY RE”. This is a formatting limitation rather than evidence of a different company.

How do I request a refund or correction for a mistaken payment to the City of Moreton Bay?

Contact the City of Moreton Bay’s customer service team as soon as possible with your receipt (if you have one), the date and amount of the card charge, and the last four digits of your card. Council can usually locate the transaction in their receipting system and advise whether a refund, reversal, or credit can be issued, depending on the type of fee and relevant council policies. If needed, you can also raise a dispute with your card issuer.

Can the City of Moreton Bay place temporary authorisation holds on my card?

In most cases council payments are processed as one‑off charges, but depending on how the Square terminal or online form was configured, a small temporary authorisation could be placed to validate your card before the final charge is captured. Authorisation holds typically disappear automatically within a few days and do not represent additional billing.

What should I do if I don’t recognise this “SQ *MORETON BAY RE” charge at all?

First, check with anyone else who may use your card or joint account to see if they recently paid a council fee, fine, or booking. If no one recognises it, contact both your bank or card issuer and the City of Moreton Bay. Your bank can confirm the exact merchant details seen on the network and help block or replace the card if fraud is suspected, while council can verify whether they received a payment matching your transaction details.

How can I get a copy of the receipt or invoice for this council payment?

If you made the payment in person, you may have received an emailed or printed receipt from the Square terminal and/or a separate council receipt. If you can’t locate them, contact the City of Moreton Bay with the transaction amount, date, and last four digits of your card. They can usually re‑issue a receipt or statement entry linked to the relevant property, application, or account.

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