City of Sheridan

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The City of Sheridan is the municipal government for Sheridan, Wyoming, providing local services such as utilities, municipal court, permitting, and public works.

Sheridan, Wyoming, USA
sheridanwy.gov

About City of Sheridan

The City of Sheridan is the local municipal government serving Sheridan, Wyoming. It manages essential city services including water and sewer utilities, trash and recycling (where applicable), municipal court operations, building permits, and various community services and programs. Residents and businesses typically interact with the city to pay utility bills, court fines, permit fees, and other municipal charges through both in‑person and online channels.

A charge labeled something like “CP*EZP SHERIDAN WY” is very likely associated with an online or card payment made to the City of Sheridan, most often for a utility bill or a municipal court fine. The city uses an online payment portal (Municipal Online Services / Municipal Online Payments) where customers can make one‑time payments, set up automatic payments, and view their billing history for utilities and certain other services. These transactions are processed by a third‑party payment system, which can cause the descriptor to include gateway or product abbreviations such as “CP” or “EZP,” while still routing funds to the City of Sheridan.

If you have questions about a City of Sheridan charge, you can verify it by checking your most recent utility or court bill against your bank statement and by logging into the City of Sheridan’s online payment portal to review recent payments. You can also contact City Hall Customer Service or the Utility Billing department at the published phone numbers during business hours, or visit City Hall at 55 Grinnell Plaza in Sheridan, Wyoming. Having your account number, citation number, or permit reference and the exact transaction date and amount will help city staff quickly locate the payment and resolve any billing or refund questions.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to City of Sheridan.

  1. CP*EZP SHERIDAN WY
  2. Sheridan wy

Frequently Asked Questions

What does a charge labeled “CP*EZP SHERIDAN WY” on my card mean?

This descriptor most likely refers to a payment made to the City of Sheridan in Sheridan, Wyoming, processed through the city’s online or card payment system. Common examples include utility bill payments and municipal court fines made via the City of Sheridan’s Municipal Online Payments portal.

Which City of Sheridan payments typically show up as online card charges?

Online payments for City of Sheridan utility bills (water, sewer, and related services) and municipal court citations are the most common card transactions. These are made through the city’s payment portal, which accepts major credit and debit cards and may label the charge with a processor code plus “Sheridan WY.”([sheridanwy.municipalonlinepayments.com](https://sheridanwy.municipalonlinepayments.com/sheridanwy?utm_source=openai))

How can I confirm whether this City of Sheridan charge is for my utility bill?

Log into the City of Sheridan’s Municipal Online Payments portal and check your utility billing account for recent payments and amounts, then compare the date and total to the charge on your bank statement. You can also reference your most recent paper or e‑bill, which lists your account number and current charges.([sheridanwy.municipalonlinepayments.com](https://sheridanwy.municipalonlinepayments.com/sheridanwy?utm_source=openai))

Can City of Sheridan charges be recurring or set up on autopay?

Yes. The City of Sheridan’s payment system allows you to set up recurring automatic payments for utility bills. If you enabled autopay, you will see a charge each billing cycle on or near your due date, matching the amount shown on your monthly utility statement.([sheridanwy.municipalonlinepayments.com](https://sheridanwy.municipalonlinepayments.com/sheridanwy?utm_source=openai))

How do I dispute or get more information about a City of Sheridan charge?

Contact City Hall Customer Service or the Utility Billing department at the published phone number on your bill, or visit City Hall at 55 Grinnell Plaza, Sheridan, WY. Provide the last four digits of the card used, the amount, and the transaction date so staff can look up the payment in their system.([sheridanwy.municipalonlinepayments.com](https://sheridanwy.municipalonlinepayments.com/sheridanwy?utm_source=openai))

Can I get a refund for a mistaken or duplicate payment to the City of Sheridan?

Refunds are handled on a case‑by‑case basis by the relevant department (for example, Utility Billing or Municipal Court). If you believe you paid twice or entered the wrong amount, call the department listed on your bill as soon as possible; they can review the transaction history and advise whether a refund, credit, or adjustment is possible under city policy.([sheridanwy.gov](https://www.sheridanwy.gov/i_want_to/pay_for?utm_source=openai))

Where can I see a receipt or history of my online City of Sheridan payments?

If you created an account in the Municipal Online Payments portal, you can sign in to view your past utility payments, balances, and statements. For one‑time payments made as a guest, check the email address you entered at checkout for a confirmation email, or contact Utility Billing for a copy of your receipt.([sheridanwy.municipalonlinepayments.com](https://sheridanwy.municipalonlinepayments.com/sheridanwy?utm_source=openai))

Why is the merchant name not simply “City of Sheridan” on my card statement?

Because the City of Sheridan uses a third‑party payment processor for online and card transactions, the descriptor can include processor abbreviations such as “CP” or “EZP” along with “Sheridan WY.” This is normal for many municipal portals and does not affect where the funds are applied, but it can make the charge look unfamiliar at first glance.

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