Consulate General of Mexico in Phoenix

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The Consulate General of Mexico in Phoenix is a diplomatic mission of the Government of Mexico that provides consular, documentation, and protection services to Mexican nationals in central and northern Arizona and parts of Nevada.

Phoenix, AZ, United States
consulmex.sre.gob.mx/phoenix
Owned by Secretaría de Relaciones Exteriores (Government of Mexico)

About Consulate General of Mexico in Phoenix

The Consulate General of Mexico in Phoenix is an official diplomatic representation of the Government of Mexico, operating under the Secretaría de Relaciones Exteriores (SRE). Located in Phoenix, Arizona, it serves Mexican nationals and dual citizens residing primarily in central and northern Arizona and parts of Nevada. The consulate offers services such as issuance and renewal of Mexican passports, consular identification cards (Matrícula Consular), civil registry acts (birth, marriage, death registrations), notarial services, and assistance and protection for Mexican citizens in its jurisdiction.([portales.sre.gob.mx](https://portales.sre.gob.mx/directorio/consulados-de-mexico-en-el-exterior/phoenix?utm_source=openai))

A charge with a descriptor like “MEX CON PHOENIX” on a card statement is likely related to consular fees paid at the Consulate General of Mexico in Phoenix. These fees can include payment for passports, visas, civil registry procedures, notarial acts, document legalizations, or other official services rendered on-site. Charges are typically one‑time payments tied to a specific appointment or service, and may appear on the statement shortly after an in‑person visit or after the consulate processes an online or phone‑scheduled service where payment is taken at the office.

If you have questions about this charge, start by checking your recent consular appointments, email confirmations, and any receipts issued by the Consulate General of Mexico in Phoenix—receipts usually specify the type of service and fee paid. If the charge is unclear, you can contact the consulate directly by phone or through the contact details listed on its official website to confirm the amount and service associated with your transaction. In case of suspected fraud, your bank or card issuer can help dispute the charge, but having your consular receipt or appointment information handy will speed resolution.([consulmex.sre.gob.mx](https://consulmex.sre.gob.mx/phoenix/index.php?Itemid=3&id=2&option=com_content&view=article&utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Consulate General of Mexico in Phoenix.

  1. mex con phoenix

Frequently Asked Questions

Why do I see a charge labeled “MEX CON PHOENIX” on my card statement?

This descriptor likely refers to a consular fee paid at the Consulate General of Mexico in Phoenix for services such as a passport, consular ID (Matrícula Consular), civil registry act, visa, or notarial service. Review any recent appointments or visits to the consulate and compare the date and amount with the charge.

What kinds of services from the Consulate General of Mexico in Phoenix typically require a card payment?

Common paid services include issuance and renewal of Mexican passports, consular ID cards, civil registry acts (birth, marriage, death registrations), notarial services, visa processing, and document legalizations. Each service has a standardized fee set by the Mexican government, which is usually posted on the consulate’s website and at the office.([portales.sre.gob.mx](https://portales.sre.gob.mx/directorio/consulados-de-mexico-en-el-exterior/phoenix?utm_source=openai))

Can the Consulate General of Mexico in Phoenix charge me automatically or on a recurring basis?

No. Consular fees are typically one‑time payments tied to specific services or appointments and are not recurring subscriptions. If you see multiple charges, they usually correspond to separate services—for example, paying for more than one passport, ID card, or civil registry act processed during the same or different visits.

How can I verify exactly what service the “MEX CON PHOENIX” charge corresponds to?

Check the printed or emailed receipt you received at the consulate, which should list the service and fee. If you no longer have the receipt, contact the Consulate General of Mexico in Phoenix using the phone numbers or email on its official website and provide the date, amount, and last four digits of the card so staff can look up the transaction in their system.([consulmex.sre.gob.mx](https://consulmex.sre.gob.mx/phoenix/index.php?Itemid=3&id=2&option=com_content&view=article&utm_source=openai))

What should I do if I believe a consular fee from the Consulate General of Mexico in Phoenix was charged incorrectly?

First, contact the consulate directly and explain the discrepancy, providing copies of your receipt, appointment confirmation, and your bank statement. If it appears to be an error, they can help clarify or correct the record. If you suspect fraud or cannot resolve it with the consulate, contact your bank or card issuer to dispute the charge and request an investigation.

Does the Consulate General of Mexico in Phoenix offer refunds if an appointment is missed or a service is not completed?

Refund policies can vary depending on the specific consular service and the applicable SRE fee rules. In many cases, once a consular fee has been paid and the process initiated, it may be non‑refundable. If your appointment was canceled, rescheduled, or the service was not provided, contact the consulate as soon as possible with your receipt and appointment details to ask whether a refund or re‑use of the payment is possible under current regulations.

How can I contact the Consulate General of Mexico in Phoenix about a billing or payment question?

You can reach the Consulate General of Mexico in Phoenix by phone using the main switchboard and other numbers listed on their official site, or by email using the general contact address shown there. When you contact them, have your full name, the approximate date of service, the type of procedure, and the last four digits of the card used so staff can more easily locate your payment record.([consulmex.sre.gob.mx](https://consulmex.sre.gob.mx/phoenix/index.php?Itemid=3&id=2&option=com_content&view=article&utm_source=openai))

Are there small or temporary authorization holds from the Consulate General of Mexico in Phoenix?

Most consular fees post as standard one‑time charges once the payment is processed. However, depending on your bank, you might see an initial pending amount before it finalizes. If a pending consular charge disappears without posting, it may have been an authorization that was reversed; if you are unsure whether a service was actually paid, contact both your bank and the consulate with the details to confirm the final status.

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