Department of Natural Resources and Environment Tasmania

Government98% confidence

Tasmania’s state government department responsible for managing natural resources, primary industries, biosecurity, parks and wildlife, land and water, and environmental and cultural heritage across the state.

Hobart, Tasmania, Australia
nre.tas.gov.au

About Department of Natural Resources and Environment Tasmania

The Department of Natural Resources and Environment Tasmania (NRE Tas) is a Tasmanian State Government department headquartered in Hobart. It oversees the sustainable management of the state’s land, water and marine resources, primary industries, biosecurity, and Tasmania’s parks, reserves, and wildlife. The department also administers key regulatory and licensing functions such as land titles and property information, game and fisheries licensing, crown land services, and aspects of environmental and cultural heritage management. Many services are delivered through business units including Parks and Wildlife Service, Service Tasmania partnerships, and various specialist divisions.

A charge from “Department of Natural Resources and Environment Tasmania”, “NRE Tas”, “Parks & Wildlife Tas”, or a similar description may appear on your bank statement when you pay for government services or statutory fees. Common examples include national park and reserve passes, camping or hut bookings, recreational sea fishing licences, game licences, companion animal or wildlife permits, land titles searches, survey plans, property information products, leases or licences over Crown land, biosecurity and quarantine fees, and some primary industries registrations or renewals. Charges may be one-off payments (for a single pass, booking, or search), periodic renewals (annual licences, registrations, or leases), or pre-authorisations for online payments that later settle for the final amount.

If you’re unsure about a charge, first check your recent activities: park visits, online park pass purchases, fishing or game licence applications, land title or property searches, or dealings with a ranger or Service Tasmania shop. Look for confirmation emails or receipts from “nre.tas.gov.au”, “Parks and Wildlife Service Tasmania”, or Service Tasmania, and match dates and amounts with the charge on your statement. For detailed queries, you can start at nre.tas.gov.au and follow the contact links for the relevant service area, or phone the main switchboard and ask to be directed to Parks & Wildlife, Licensing, Land Titles, or the unit you dealt with. Have your full name, date of the transaction, card type, and any reference numbers ready so staff can quickly locate your payment and explain or correct any billing issues, including mistaken payments or refund requests.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Department of Natural Resources and Environment Tasmania.

  1. NRETAS WEBSITE ONLINE HOBART AUS

Frequently Asked Questions

What are the most common reasons for a Department of Natural Resources and Environment Tasmania charge on my bank statement?

Most people see NRE Tas charges for park passes (daily, holiday, or annual passes for Tasmanian national parks and reserves), camping or hut bookings, recreational sea fishing licences, game licences, and land titles or property information searches. You may also be charged for Crown land leases or licences, biosecurity inspection or quarantine fees, primary industries registrations (such as certain farming or animal-related licences), or permits for activities on reserved land. If you recently visited a national park, booked a campsite, went sea fishing, or ordered property information through a solicitor or conveyancer, the charge is likely related to that transaction.

Do park passes, licences, or permits from NRE Tasmania renew automatically like a subscription?

Most NRE Tasmania products are fixed-term and do not auto-renew like a standard subscription; you usually need to actively renew park passes, fishing licences, and game licences when they expire. However, if you set up recurring payments through a particular portal or authorised a standing arrangement (for example, for an ongoing lease, grazing licence, or annual registration), you may see regular charges on or around the same date each year. Check the expiry date printed on your licence or pass, and log into the relevant online portal (such as the Parks and Wildlife or fisheries licensing systems) to see whether you have any active, renewing arrangements.

Why do I see a small or pending NRE Tasmania charge that later disappears or changes amount?

When you pay online or over the phone, NRE Tasmania’s payment gateway may place a temporary authorisation hold on your card to confirm it is valid. This can show as a pending charge or a small test amount, which is then reversed or replaced by the final, correct transaction total once processing is completed. If you cancelled the transaction mid-way or your application was not finalised, you might see only an authorisation that will drop off your statement within a few business days. If a pending amount remains for more than a week, contact your bank first, then NRE Tasmania with your transaction date and any reference numbers.

How can I confirm what specific service or product I paid NRE Tasmania for?

Start by checking your email inbox (and spam folder) for receipts or confirmations from addresses ending in “@nre.tas.gov.au” or “@parks.tas.gov.au”, as these usually outline what you purchased and the amount. If a solicitor, conveyancer, or agent acted for you, ask them whether they ordered land titles, property searches, or permits on your behalf that might match the charge. You can also contact NRE Tasmania via the contact details on nre.tas.gov.au, quoting your full name, approximate date and amount of the charge, and the transaction reference from your bank statement so staff can locate the exact record.

How do I cancel or change a park pass, licence, camping booking, or permit with NRE Tasmania?

Cancellation and change rules vary depending on the product and are set by government policy and regulations. For park passes and camping or hut bookings, check the Parks and Wildlife Service section of nre.tas.gov.au for specific conditions, including deadlines and any fees or limits on refunds. For recreational licences (such as sea fishing or game licences) and permits, you generally need to contact the relevant licensing unit by phone or email and request a change, explaining your circumstances. Always have your licence or booking number ready; in many cases passes and licences are non-transferable, and partial refunds may not be available once the validity period has begun.

Can I get a refund from the Department of Natural Resources and Environment Tasmania if I was charged in error?

Refunds are assessed under Tasmanian Government financial and statutory rules and are usually only provided for overpayments, duplicate payments, or charges made in clear error. If you believe you were incorrectly charged, contact the specific business area (Parks & Wildlife, Land Titles, Licensing, or the unit named on your receipt) or use the contact form on nre.tas.gov.au, providing copies of your bank statement entry and any receipts or correspondence. Staff may ask you to complete a refund request form and supply identity and banking details so Treasury can process an approved refund. Processing times can vary, but you should receive written confirmation of the outcome once your request has been reviewed.

What are typical amounts I might see from NRE Tasmania, and why do they vary?

NRE Tasmania fees are set by legislation or fee schedules and can range from relatively small amounts for short-term park passes, basic property searches, or recreational licences, to higher amounts for annual park passes, complex land titles products, Crown land rentals, or commercial permits. You might also see bundled charges where a single payment covers multiple items, such as several nights of camping plus a vehicle park pass. Current fees for most services are published on nre.tas.gov.au or linked pages such as Parks and Wildlife Service or Land Titles Office fee schedules, so you can compare the amount on your statement with the official price list. If the amount does not match any listed fee, contact the relevant unit for clarification.

How do I contact NRE Tasmania about a charge if I don’t know which branch or unit processed it?

If your receipt or statement does not clearly identify the business area, go to nre.tas.gov.au and use the general ‘Contact us’ details or main switchboard number listed there. Provide your full name, the date, exact amount of the charge, and the transaction description shown on your bank statement so the operator can route you to the correct area (for example, Parks and Wildlife, Land Titles, Licensing, or Crown land services). You can also use Service Tasmania shops or their general enquiries phone line for assistance if you originally made the payment at a Service Tasmania location. Always avoid sending full card numbers by email; staff will never need your complete card details to investigate a legitimate government charge.

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