Department of Transport Western Australia - On-demand Transport
Government55% confidence
This charge appears to be from the Department of Transport Western Australia’s On‑demand Transport division, relating to fees or payments associated with an authorised on‑demand booking service (ODBS) with authorisation number 1000157.
About Department of Transport Western Australia - On-demand Transport
The descriptor “ODBS 1000157 PH 13 22 VICTORIA PARK AU” most closely matches charges raised through the Department of Transport Western Australia’s On‑demand Transport system. In Western Australia, an On‑demand Booking Service (ODBS) is any authorised entity that takes passenger transport bookings and dispatches work to vehicles (taxis, rideshare, charters, etc.). Each authorised booking service is issued an ODBS authorisation number by the Department of Transport, and the department accepts credit and debit card payments for ODBS‑related fees and charges through its central payment channels.
Because the ODBS numbers (such as 1000157) are regulatory identifiers rather than brand names, they are generally not published in a way that lets the public directly map them to a specific taxi or rideshare brand. From a cardholder’s perspective, however, the merchant actually processing the card transaction is the Department of Transport WA’s on‑demand transport payment facility, not the underlying operator. The charge may relate to application or annual authorisation fees, adjustments or subsidies connected with the Passenger Transport Subsidy Scheme, or other ODBS‑related regulatory payments handled through DoTDirect or phone payments. ([transport.wa.gov.au](https://www.transport.wa.gov.au/on-demand-transport/about/fees-charges?utm_source=openai))
If you are unsure about this charge, first confirm whether you (or your business) hold an ODBS or other on‑demand transport authorisation in Western Australia, or whether you recently completed any licence, authorisation or subsidy‑related transactions via DoTDirect or a Department of Transport phone payment line. You can log into your DoTDirect account to view invoices and receipts, or contact the On‑demand Transport team directly with your ODBS number and transaction date to have them confirm the payment details. If you still cannot link the charge to any activity, your bank can investigate it as a potential billing error or fraudulent transaction.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Department of Transport Western Australia - On-demand Transport.
What does the “ODBS 1000157 PH 13 22 VICTORIA PARK AU” charge on my card mean?
In Western Australia, ODBS stands for On‑demand Booking Service. The number (e.g., 1000157) is an authorisation number issued by the Department of Transport to a booking service provider. Card payments for ODBS‑related fees are processed through the Department of Transport WA’s on‑demand transport payment system, so this descriptor usually indicates a government fee or adjustment associated with that ODBS authorisation rather than a normal taxi fare.
Is ODBS 1000157 a specific taxi or rideshare company?
ODBS 1000157 is an authorisation code, not a public brand name. Each on‑demand booking service in WA is assigned a unique ODBS number by the Department of Transport, but these numbers are not easily cross‑referenced publicly to the operator’s trading name. From a billing standpoint, the merchant is effectively the Department of Transport WA – On‑demand Transport, collecting or adjusting fees related to that authorisation.
Why would I be charged by the Department of Transport WA for an ODBS number?
You might see this if you (or your business) applied for or renewed an on‑demand booking service authorisation, paid annual ODBS fees, paid passenger transport driver or vehicle fees linked to an ODBS, or received/adjusted Passenger Transport Subsidy Scheme payments. These fees can be paid online via DoTDirect or by phone using a debit or credit card, and they appear on your statement with an ODBS reference. ([transport.wa.gov.au](https://www.transport.wa.gov.au/on-demand-transport/about/fees-charges?utm_source=openai))
How can I confirm exactly what the ODBS 1000157 charge was for?
Log into your DoTDirect account and check the transaction history and invoices for your ODBS or on‑demand transport authorisations. Each payment should list the amount, date, and type of fee (e.g., application fee, annual authorisation fee, variation fee, subsidy adjustment). If you cannot find it there, contact the Department of Transport WA’s On‑demand Transport team with the transaction date, amount, and the ODBS number 1000157 so they can identify the payment in their system.
Could this ODBS charge be related to a normal taxi or rideshare trip I took?
Typically, passenger fares from taxis or rideshare services are billed under the brand or their payment processor’s name, not under an ODBS authorisation code. An “ODBS 1000xxx” style descriptor is more often linked to regulatory or business‑side payments between an operator and the Department of Transport WA. If you are an ordinary passenger and don’t operate a vehicle or booking service, contact your bank promptly to review the charge.
Does the Department of Transport WA place temporary authorisation holds when processing ODBS payments?
Like many government payment portals, the Department of Transport’s systems may place a temporary card authorisation when you submit a payment online or by phone. In some cases you might briefly see a pending amount before the actual fee is settled. The hold should drop off automatically within a few business days; if a pending ODBS amount remains unresolved, your card issuer can confirm whether it has been reversed or completed.
How do I dispute or get a refund for an ODBS‑related charge?
If you believe you paid an incorrect fee or were charged in error, first contact the Department of Transport WA’s On‑demand Transport section and provide your ODBS number, receipt or invoice reference, and card transaction details. They can advise whether a refund or adjustment is appropriate under their fee rules. If the department confirms that no payment was taken or that a refund has been processed but you still see the charge, your next step is to open a dispute with your bank or card issuer.
Can I stop future ODBS charges from appearing on my card?
If the transactions are legitimate regulatory fees (for example, annual ODBS authorisation fees set up via a stored card or direct debit arrangement), you would need to change your payment method in your DoTDirect account or cancel/alter the associated authorisation where permitted by WA’s on‑demand transport regulations. If you do not recognise the ODBS activity at all, ask your bank to block your card and issue a new one while they investigate for possible fraud.