Florida Department of Revenue

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The Florida Department of Revenue is a state agency responsible for administering Florida’s tax laws, child support program, and certain property tax oversight functions.

Tallahassee, FL
floridarevenue.com
Owned by State of Florida

About Florida Department of Revenue

The Florida Department of Revenue (FDOR) is a state government agency that administers and enforces Florida’s tax laws, manages the state’s child support program, and provides oversight and guidance related to property tax administration. Through its General Tax Administration program, the Department handles sales and use tax, reemployment (unemployment) tax, corporate income tax, fuel taxes, and various fees and state remittances. FDOR also operates extensive online eServices portals where taxpayers and businesses can register, file returns, and make electronic payments by ACH or credit/debit card.

A charge labeled similar to “WEB PAY DE_FLORIDA” is very likely tied to a payment made through the Florida Department of Revenue’s online systems—often for sales and use tax, reemployment tax, other business-related taxes, or potentially child support or other state obligations. These may be one‑time payments, scheduled electronic debits, or card payments made through FDOR’s eFile and Pay or related web payment portals. In some cases, you might see pending or partial authorization amounts if you initiated but did not fully complete a payment, or if the payment processor placed a temporary hold while verifying your card.

If you have questions about this charge, first check your FDOR eServices or child support online account for recent payments and confirmations, and compare the date and amount to what appears on your card statement. Keep any confirmation numbers or email receipts you received at the time of payment. If something doesn’t match, you can contact the Florida Department of Revenue’s Taxpayer Services or the Child Support Customer Contact Center (depending on what you were paying), and also contact your card issuer if you suspect an error or unauthorized use. Having your FEIN (for business accounts), case number (for child support), or other account identifiers handy will speed up resolution.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Florida Department of Revenue.

  1. [WEB PAY DE_FLORIDA]

Frequently Asked Questions

What is a charge labeled “WEB PAY DE_FLORIDA” on my card statement?

This descriptor typically refers to a payment made through the Florida Department of Revenue’s online payment system, such as eFile and Pay or another FDOR web-based portal. It often corresponds to sales and use tax, reemployment tax, business fee payments, or child support payments you submitted electronically using a credit or debit card.

What types of payments to the Florida Department of Revenue can show up as a web or card charge?

Common payments include sales and use tax, reemployment (unemployment) tax, corporate income tax, fuel and communications services taxes, certain fees and remittances, and child support payments. When you pay these obligations online using a card, they can appear as a Florida Department of Revenue web payment on your bank or card statement.

How can I verify that a Florida Department of Revenue web payment charge is legitimate?

Log into your FDOR eServices or child support online account and review your recent payments and confirmation numbers, then match the date and amount to the charge on your statement. You can also review email confirmations you received at the time of payment. If you still have questions, contact FDOR Taxpayer Services or the Child Support Customer Contact Center and provide your account details and payment date/amount.

Why does the amount on my Florida Department of Revenue charge not exactly match the tax or fee I owed?

Differences usually result from including multiple tax periods or liabilities in a single payment, paying penalties or interest along with tax due, or rounding differences. In some cases, the payment portal may apply your amount across multiple liabilities. Review your filed return or payment coupon and the online confirmation to see how the payment was allocated, and contact FDOR if the allocation appears incorrect.

Can the Florida Department of Revenue place temporary authorization holds on my card?

Yes. When you submit a payment by card through FDOR’s web payment system, the processor may place a temporary authorization hold to confirm available funds. This can appear as a pending or duplicate transaction but typically drops off automatically within a few days, leaving only the final posted payment.

How do I change, cancel, or stop a scheduled Florida Department of Revenue web payment?

If you scheduled a future‑dated payment through FDOR eServices, log back into your account and check the payment or scheduling section to see if the payment can be modified or canceled before the scheduled date. If you do not see an option to change it or the date is very close, contact FDOR Taxpayer Services immediately and also speak with your bank or card issuer about your options.

How do I request a refund or correction for a Florida Department of Revenue payment made online?

First, confirm which tax, fee, or obligation the payment was applied to by reviewing your FDOR account and payment history. If you believe you overpaid or paid the wrong account or period, contact FDOR Taxpayer Services (or the relevant FDOR program) and ask about filing a refund claim or reallocation request. You may need to submit a written request or specific refund form along with supporting documentation.

Who do I contact if I don’t recognize a Florida Department of Revenue web payment charge?

Start by checking with anyone in your household or business who may have submitted a tax or child support payment on your behalf. If no one recognizes it, contact FDOR Taxpayer Services or the Child Support Customer Contact Center with the date and amount of the charge and any account numbers you may have. Also notify your card issuer promptly if you suspect the charge is fraudulent so they can investigate and take protective measures.

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