About ICSolutions
ICSolutions, short for Inmate Calling Solutions, is a telecommunications provider that specializes in communication services for correctional facilities across the United States. The company offers secure inmate calling, prepaid phone accounts for family and friends, video visitation, and electronic messaging. Its systems are designed to comply with correctional security requirements while allowing incarcerated individuals to maintain contact with loved ones.
A charge from “ICSOLUTIONS” on a bank or card statement typically relates to funding an inmate phone account, purchasing phone time, adding money to a prepaid account, paying for video visitation, or other communication services tied to a specific correctional facility. These may appear as one-time deposits, scheduled auto-recharges, or charges through the company’s website, mobile site, or phone-based payment system. Sometimes multiple smaller charges can appear if you made several separate deposits or if an auto-recharge feature is enabled.
If you do not recognize an ICSolutions charge, first check whether you or a family member recently funded an inmate’s phone or communication account, or scheduled an automatic top-up. You can verify charges by logging into your ICSolutions account on their website and reviewing your transaction history, or by contacting their customer support with the last four digits of your card and the charge date/amount. For disputed or incorrect charges, contact ICSolutions support first to clarify the transaction and then, if needed, follow up with your bank or card issuer to file a formal dispute.