About iPlum
iPlum is a cloud-based telecommunications service that offers virtual U.S., Canadian, and toll-free phone numbers, along with VoIP calling, texting, voicemail, and fax capabilities. It is commonly used by small businesses, healthcare providers, and professionals who need a separate business line, call recording, HIPAA-compliant messaging, or advanced call routing features without needing a traditional phone system. Services are delivered via mobile apps and web interfaces, allowing users to manage calls and messages from their smartphones, tablets, or computers.
A charge from iPlum on your statement typically relates to a subscription for a virtual phone number, monthly service plan, add-on features (such as extra numbers, call recording, or additional minutes/texts), or pay-as-you-go usage. Charges are usually recurring on a monthly or annual basis, depending on the plan you selected through their website or mobile app, and may be labeled through PayPal as in this descriptor. You might also see a charge if you recently upgraded your plan, purchased credits, or started a free trial that rolled into a paid subscription.
If you’re unsure about an iPlum charge, first log into your iPlum account via the app or iplum.com to review your active numbers, plans, and billing history. Check the email address associated with your PayPal or card for receipts or subscription confirmations from iPlum. For further questions, you can contact iPlum support through their website’s help/contact section, where they provide email-based support and help articles. If you still can’t identify the charge, you may open a ticket with iPlum and, if necessary, dispute the transaction with your payment provider after confirming that no one else with access to your account set up the service.