Logan City Council

Government94% confidence

Logan City Council is the local government authority responsible for providing municipal services, infrastructure, planning, and community programs for the City of Logan in Queensland, Australia.

Logan Central, Queensland, Australia
logan.qld.gov.au

About Logan City Council

Logan City Council is the local government authority for the City of Logan in South East Queensland, Australia, based in Logan Central. The Council is responsible for municipal services such as rates and property services, water and wastewater, waste and recycling collection, local roads and infrastructure, community facilities, libraries, and parks. It also manages town planning and development approvals, animal registrations, local laws compliance, environmental health, and a range of community programs, events, and support services. Payments to Logan City Council can be made online via their website (logan.qld.gov.au), over the phone, in person at customer service centres, or through options like BPAY and direct debit.

A charge from Logan City Council may appear on your bank statement for several reasons. Common examples include quarterly rates notices, water and sewerage bills, animal registration or renewal fees, parking or local law infringements, development application or building approval fees, venue or sports field hire, waste disposal fees, or licenses and permits for businesses and activities. You may also see smaller one-off payments related to event fees, program enrolments, certificates (e.g. property searches), or application lodgement fees. Some charges may be recurring if you have set up a direct debit for rates or water, or are on a payment plan with the Council.

If you’re unsure about a Logan City Council charge, start by checking your latest rates, water, or infringement notices and any recent applications or registrations you’ve lodged with Council. You can review your bills and balances via the online services on logan.qld.gov.au or by logging into any My Account or online payments portal linked from the site. For clarification, contact Council’s customer service team by phone (generally via the main switchboard listed on their website), via their online enquiry forms, or in person at a Council customer service centre—have the charge date, amount, and any reference numbers ready. If you suspect a billing error, Council can usually review the transaction, provide a detailed breakdown, and advise on refunds, adjustments, or cancellation of recurring payments where appropriate.

Bank Statement Variations

3 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Logan City Council.

  1. LOGAN CITY COUNCIL LOGAN CENTRA AU
  2. LOGAN CITY COUNCIL - B HERITAGE PAR AU
  3. LOGAN CITY COUNCIL LOGAN CENTRAL AUS

Frequently Asked Questions

Why am I seeing a Logan City Council charge on my statement and what are the most common types of payments?

Most people see Logan City Council charges for rates and charges (property rates), water and wastewater bills, or waste service fees, which are typically billed quarterly. Other common payments include animal registration or renewals, parking or local law infringements, development application fees, venue or facility hire, and licenses or permits for businesses and activities. Check any recent notices, infringements, or applications you’ve received from Council around the date of the charge.

What are typical amounts for Logan City Council rates and water bills?

Rates and water charges vary depending on your property type, land valuation, services provided (such as waste collection), and water consumption. Many residential quarterly bills are in the hundreds of dollars, while higher-value or multi-unit properties can be considerably more. Your individual amounts are detailed on your rates or water notice, which you can also view via Council’s online services or by requesting a copy from customer service.

Why do I have a recurring Logan City Council charge each month or quarter?

If you see regular Logan City Council charges, it’s often because you have set up a direct debit or payment arrangement for your rates, water, or an agreed payment plan for outstanding balances. Some residents choose weekly, fortnightly, or monthly debits instead of paying the full amount by the due date on each notice. You can confirm or change these arrangements by contacting Council or checking your payment plan or direct debit details on your latest notice or online account.

How can I cancel or change a direct debit or payment arrangement with Logan City Council?

To cancel or amend a direct debit or payment arrangement, you usually need to notify Logan City Council in writing or via an approved online or phone process before the next scheduled debit date. Visit logan.qld.gov.au and look for ‘Rates’, ‘Water’, or ‘Payment arrangements’ for the relevant form, or call Council’s customer service team for guidance. Be aware that cancelling a payment plan does not cancel the debt itself—you will still need to pay any outstanding balance by the due date or arrange an alternative payment option.

How do I request a refund or dispute a Logan City Council charge?

If you believe you’ve been overcharged, paid a bill twice, or paid an amount in error, contact Logan City Council as soon as possible with your receipt, bank statement, and any relevant notice or infringement number. Council can investigate and, where appropriate under their policies and local laws, process a refund, transfer, or adjustment to your account. You can start this process via the online enquiry forms at logan.qld.gov.au, by phone, or by visiting a customer service centre in person.

Why do I see a small or unusual Logan City Council charge for an amount I don’t recognise?

Smaller charges may relate to things like animal registration fees, replacement tags, copies of planning or property documents, event or program fees, or minor application or permit charges. Check whether you or someone in your household recently registered a pet, hired a venue or sports field, lodged an application, or booked a Council-run activity. If you still can’t match the amount, contact Council with the exact date, amount, and any reference shown on your statement so they can trace the transaction.

How can I get proof of payment or a copy of my Logan City Council bill or notice?

You can usually obtain copies of rates, water, or infringement notices, and sometimes receipts, through Council’s online services or by requesting them from customer service. Visit logan.qld.gov.au and look for ‘Online services’, ‘Rates and water’, or ‘Infringements’, or phone Council and provide your property details or infringement number. They can reissue notices by email or post, or advise how to download them if you’re registered for eNotices or electronic billing.

This merchant is in the Government category

Browse all

Related Merchants

North Sydney Council
Brisbane City Council
Australian Securities and Investments Commission
VicRoads
City of Parramatta Council

Compare Logan City Council

vsNorth Sydney CouncilvsBrisbane City CouncilvsAustralian Securities and Investments Commission

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you