Mobile TeleSystems (MTS)

Telecom62% confidence

Mobile TeleSystems (MTS) is a major Russian telecommunications operator providing mobile, fixed-line, internet, and digital services to consumers and businesses. The descriptor “Mts Raci 10238676160” is likely related to a telecom service payment or top‑up processed by MTS.

Moscow, Russia
mts.ru
Owned by Sistema Public Joint Stock Financial Corporation (Sistema PJSFC)

About Mobile TeleSystems (MTS)

Mobile TeleSystems (MTS) is one of the largest telecommunications providers in Russia and the CIS, offering mobile voice and data services, fixed-line telephony, broadband internet, and a range of digital services such as TV, cloud, and fintech products. Customers use MTS for mobile phone plans, prepaid top-ups, home internet and TV bundles, and other connectivity solutions. The company operates under the MTS brand across multiple regions and supports both consumer and business accounts.

A charge labeled “Mts Raci 10238676160” on a Visa statement is most likely tied to a payment for an MTS service—commonly a mobile phone bill, prepaid recharge, home internet/TV package, or related telecom product. The numeric string (such as “10238676160”) is often an internal reference, transaction ID, or partially encoded account or contract number used by the billing system. Charges may appear as one‑time payments, recurring monthly plan renewals, or automated top‑ups set up through a bank card.

If you have questions about this charge, start by checking your MTS personal account (online portal or mobile app) for recent payments and invoices using the approximate date and amount of the transaction. Compare the amount on your bank statement with your tariff plan or recent top‑up history. If something doesn’t match, contact MTS customer support via their official website, mobile app chat, or call center and provide the exact date, amount, and descriptor text so they can look up the transaction. If MTS confirms no related payment, you can then contact your bank to dispute the charge, providing any correspondence or screenshots from your MTS account as supporting documentation.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Mobile TeleSystems (MTS).

  1. Mts Raci 10238676160

Frequently Asked Questions

What kind of service does an “Mts Raci 10238676160” charge usually correspond to?

This type of descriptor most often refers to a telecom payment made to Mobile TeleSystems (MTS), such as a mobile phone bill, prepaid SIM top‑up, home internet or TV package payment, or another MTS service tied to your phone or contract number.

Why do I see recurring monthly charges from MTS on my card?

If you see an MTS descriptor every month for a similar amount, you likely have a recurring payment set up for a postpaid mobile plan, home internet/TV service, or an automatic prepaid recharge. These are typically billed once per billing cycle until you change your tariff, disable auto‑payment, or cancel the service.

How can I verify what this specific MTS charge is for?

Log in to your MTS personal account on mts.ru or in the MTS mobile app and check the payment history for the date and amount shown on your bank statement. The transaction details should indicate which number or contract was credited and what service (tariff, top‑up, package) was paid.

How do I cancel or stop future MTS charges on my card?

If charges are due to an automatic payment or subscription, open your MTS account (website or app), go to payment or tariff settings, and disable auto‑payments or recurring debits for that card. You can also switch your tariff or terminate the contract with MTS according to their procedures; once the service is closed and auto‑payments are removed, new card charges should stop.

How can I request a refund for an incorrect MTS charge?

First, contact MTS customer support via the official hotline, online chat, or feedback form on mts.ru, and provide the transaction date, amount, card descriptor, and any related phone or contract numbers. If MTS confirms a mistaken or duplicate charge, they can initiate a refund. If they cannot locate the transaction or refuse a correction and you still believe it is unauthorized, you should then file a dispute with your bank.

Can MTS place small authorization holds or pending charges on my card?

Yes, when you add a card or make certain online payments, MTS or its payment processor may place a small temporary authorization hold to verify the card. These holds usually appear as low‑value or odd‑amount pending transactions and should automatically drop off or be reversed within a few business days.

What should I do if I don’t have any MTS services but see this charge?

Confirm with family members or employees who might use your card for telecom payments, then check whether you’ve ever purchased a SIM card, router, or temporary mobile service from MTS. If no one recognizes the transaction and you have no relationship with MTS, contact your bank immediately to report possible card misuse and request a chargeback or card replacement if necessary.

How can I contact MTS about a billing issue related to this charge?

You can reach MTS by calling their customer service number listed on mts.ru, using the online chat or support section on the website, or messaging through the official MTS mobile app. Have your phone or contract number, the last four digits of the card, the transaction date, amount, and the descriptor text (e.g., “Mts Raci 10238676160”) ready so support staff can quickly locate the payment in their system.

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