Municorn

Telecom85% confidence

Municorn is a Cyprus-based software company that operates a suite of mobile apps, including an eSIM travel data service that provides global mobile data connectivity for travelers.

Limassol, Cyprus
municorn.com

About Municorn

Municorn Limited is a software and mobile services company headquartered in Limassol, Cyprus. It develops a range of consumer apps in telecommunications, productivity, and wellness, including its eSIM travel data service that lets users purchase and activate digital SIMs for mobile data in multiple countries directly from a mobile app. Through its telecom portal and eSIM: Travel solution app, Municorn enables customers to stay online abroad without buying a physical SIM card or traditional roaming package.

A charge labeled something like “MUNESIM* N1293101” is very likely a transaction for Municorn’s eSIM mobile data service. The descriptor appears to be a shortened or compressed form of “Municorn eSIM” used by payment processors, and similar descriptors (such as “Munesim*” and “Municornesim”) have been documented in card statements for online mobile data purchases made while traveling. These charges may reflect one-time data packages, region- or country-specific plans, or automatically renewing data bundles if the user enabled recurring purchases.

If you don’t recognize this charge, first check any Municorn or eSIM-related apps you may have installed (for example, an eSIM travel data or mobile travel app) and review your in‑app purchase history and email receipts under the Apple App Store, Google Play, or the payment method you used. Look for recent data packages or subscriptions around the date of the charge. If you still have questions, you can contact Municorn via the support email provided in the eSIM: Travel solution terms (esim-support@municorn.com) or via the contact details on their website. You can also dispute the transaction with your card issuer, especially if you never used the service or if recurring charges continued after you believed you had made a one‑time purchase.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Municorn.

  1. MUNESIM* N1293101

Frequently Asked Questions

Why do I see a charge labeled “MUNESIM* N1293101” on my card statement?

This descriptor is likely a shortened form of “Municorn eSIM” and usually corresponds to a purchase of mobile data through Municorn’s eSIM travel app or related telecom service. These charges often occur after buying an eSIM data package for international travel or topping up data within the app.

Is the MUNESIM or Municorn eSIM charge a one‑time purchase or a subscription?

Municorn’s eSIM service can be used for both one‑time data packages and, in some cases, automatically renewing plans. Check the specific plan details in the eSIM app or the purchase confirmation email—if it mentions auto‑renewal or recurring billing, the charge may repeat until you cancel it.

How can I cancel future charges from Municorn’s eSIM service?

Open the eSIM or Municorn app you used, go to your account or subscription section, and review active plans. If the plan is set to auto‑renew, disable auto‑renewal or cancel the subscription there. If the purchase was made through the Apple App Store or Google Play, you may also need to cancel the subscription from your Apple ID or Google Play subscriptions page.

How do I request a refund for a Municorn eSIM charge I don’t recognize?

Start by reviewing your purchase history in the eSIM app and your app store account. If you still believe the charge is incorrect or unauthorized, contact Municorn using the eSIM support email (listed in the eSIM: Travel solution terms) with details such as the date, amount, and the descriptor “MUNESIM* N1293101.” You can also submit a refund or dispute request through your card issuer if you cannot resolve it directly with the merchant.

Why am I seeing multiple small MUNESIM or Municorn eSIM charges in the same month?

Multiple charges may result from purchasing several short‑term data packages, topping up a plan multiple times during a trip, or having more than one device or eSIM profile billed separately. In some cases, a main charge and smaller associated fees or taxes can appear as distinct line items. Check the app’s order history for each package you activated.

Can a Municorn eSIM charge appear even if I thought I was making a one‑time purchase?

Yes. Some users inadvertently choose plans with auto‑renewal or forget to turn off renewal after the initial period. If you bought data for a specific trip and are now back home but still being charged, review your plan settings in the app and cancel or disable auto‑renew to prevent further charges.

How can I verify that a MUNESIM charge is legitimate and not fraud?

Verify whether you or anyone in your household recently installed an eSIM or travel data app by Municorn and purchased data around the transaction date. Match the charge amount and date to receipts in the app, email confirmations, or app store billing history. If you find no matching purchase and no one recognizes the transaction, report it to your card issuer as potentially fraudulent and ask them to block further charges.

How do I contact Municorn about an issue with my eSIM data plan or billing?

You can contact Municorn using the support email listed in their eSIM: Travel solution terms (esim-support@municorn.com) or through the support/contact section on municorn.com. Include your account email, device type, approximate charge date and amount, and the descriptor shown on your statement (for example, “MUNESIM* N1293101”) so they can locate the transaction quickly.

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