myCaseCovers is an Australian online retailer operated by Lexine Pty Ltd, specializing in mobile phone and tablet cases, covers, and related accessories for brands like Apple and Samsung.
myCaseCovers is an Australian online retailer operated by Lexine Pty Ltd, based in Chatswood, New South Wales. The store specialises in protective and decorative cases and covers for popular mobile phone and tablet brands such as Apple iPhone/iPad and Samsung Galaxy devices. In addition to cases, they often sell related accessories like screen protectors, wallets, and other device protection products, with orders processed and shipped primarily within Australia via their website at mycasecovers.com.au.
A charge from myCaseCovers (or Lexine Pty Ltd / mycasecovers.com.au) on your bank or card statement usually relates to an online purchase you made for a phone or tablet case or accessory. Most charges are one‑time payments in Australian dollars (AUD) for individual orders, though you may see separate amounts for shipping or for multiple items in the same order. Occasionally you might notice a small temporary “pending” or “authorisation” amount when you place an order or update your payment details; this is your bank verifying the card and it should automatically clear. myCaseCovers is not typically a subscription service, so recurring monthly charges are uncommon unless you have placed multiple separate orders over time.
If you’re unsure about a myCaseCovers charge, first search your email (including junk/spam folders) for order confirmations from mycasecovers.com.au or Lexine Pty Ltd and review your recent online purchases for phone or tablet accessories. You can also log into your account on mycasecovers.com.au (if you created one) to check order history, order numbers, and invoices, or use their website’s contact or support form to ask for details about a specific transaction. When contacting them, have your full name, email used at checkout, approximate charge amount and date, and the last four digits of the card ready; this helps them locate your order and resolve common issues such as duplicate charges, non‑delivery, incorrect items, or refund status.
Bank Statement Variations
0 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to myCaseCovers.
No bank statement variations recorded yet for this merchant.
Frequently Asked Questions
Why do I see a charge from myCaseCovers or Lexine Pty Ltd on my statement?
This charge usually corresponds to an online order you placed at mycasecovers.com.au for a phone or tablet case or accessory. The descriptor may appear as “MYCASECOVERS,” “MYCASECOVERS.COM.AU,” or “LEXINE PTY LTD” depending on your bank. Check your recent online purchases for mobile accessories and look for an email receipt around the date of the charge.
What are typical purchase amounts for myCaseCovers orders?
Most myCaseCovers charges are in Australian dollars (AUD) and commonly range from about $15–$70 AUD, depending on the type of case, brand, and whether you added screen protectors or accessories. You may also see a combined total that includes shipping, which can add a small additional amount. If the value on your statement is much higher, review your email invoice to see if multiple items or express shipping were included.
Does myCaseCovers have subscriptions or recurring billing?
myCaseCovers primarily operates on a one‑time purchase model for individual products and does not generally offer ongoing subscription plans. If you see multiple charges over different days or months, they are most likely separate orders placed at different times by you or another authorised user of your card. Review your account order history or email confirmations to confirm whether multiple orders were submitted.
Why is there a small pending or duplicate myCaseCovers charge on my card?
Some banks show a temporary pre‑authorisation when you place an order at mycasecovers.com.au to verify that your card is valid and has sufficient funds. This can look like a duplicate or small “test” charge and usually disappears or is adjusted to the final amount within a few business days. If a pending charge does not drop off after your order is settled or cancelled, contact your bank and myCaseCovers support with the transaction details.
How can I track my order or get a copy of my myCaseCovers receipt?
Check your email inbox and spam folder for an order confirmation from mycasecovers.com.au, which should include your order number, items purchased, total amount, and a link or details for tracking once shipped. If you created an account at checkout, you can log in to mycasecovers.com.au and view your order history and invoices. If you checked out as a guest and cannot find the email, use their website contact form with your name, email, charge amount, and date so they can resend your receipt.
How do I change, cancel, or return an order with myCaseCovers?
Because orders are often processed quickly, changes or cancellations are usually only possible shortly after placing the order. If you made a mistake with your device model, design, or address, contact myCaseCovers through their website support/contact page as soon as possible with your order number and requested change. For returns or exchanges, review their returns policy on mycasecovers.com.au, then follow the listed steps—typically this involves contacting support first, then returning the item in unused condition within the stated timeframe.
How do I request a refund for a myCaseCovers charge I don’t recognise or for a faulty item?
If you don’t recognise the charge, first confirm that no one else with access to your card (family members, children, or colleagues) placed an order. If the charge still appears unauthorised, contact myCaseCovers via their website with your name, email, card’s last four digits, and exact amount and date of the transaction; they can verify whether an order exists under your details. For faulty, damaged, or incorrect items, refer to their warranty/returns policy on mycasecovers.com.au and submit a support request with photos and your order number to discuss a replacement or refund.
How can I contact myCaseCovers about a billing or charge issue?
Visit mycasecovers.com.au and use their ‘Contact’ or ‘Support’ page to submit an enquiry, including your order number (if known), full name, email used at checkout, and a screenshot or description of the charge. Many Australian businesses like myCaseCovers also list an ABN or business name (Lexine Pty Ltd) on their site, which you can reference when speaking with your bank. If you suspect fraud and cannot resolve it directly with them, contact your bank or card issuer to dispute the transaction and block further unauthorised use.