Big Red Packaging

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Big Red Packaging is an Australian packaging materials distributor and online retailer supplying industrial and wholesale packaging products such as cardboard boxes, mailers, bubble wrap, and strapping to businesses and consumers nationwide.

Seven Hills, New South Wales, Australia
bigredpackaging.com.au

About Big Red Packaging

Big Red Packaging is an Australian-based packaging materials distributor and online retailer headquartered in Seven Hills, New South Wales. They supply a wide range of industrial, wholesale, and retail packaging products, including cardboard cartons, postage and courier mailers, bubble wrap, void fill, tapes, pallet wrap, strapping, and protective packaging. Big Red Packaging serves both businesses and individual customers nationwide through their website (bigredpackaging.com.au), offering bulk-buy discounts, custom carton runs on request, and delivery across metropolitan and regional areas in Australia.

A charge from Big Red Packaging may appear on your bank or card statement after you place an order on bigredpackaging.com.au, order over the phone, or pay a Big Red Packaging invoice. The descriptor usually includes their name or a shortened form such as “BIG RED PACKAGING” or “BIGREDPACKAGING.COM.AU.” Amounts can range from small one-off purchases (for example, a few mailing boxes or a roll of bubble wrap) to larger orders for cartons, pallets, or industrial supplies. In some cases, you may see a temporary pre-authorisation when you first place an order or update your payment details; this hold is typically released by your bank within a few business days. Business customers might also see recurring or periodic charges if they place regular orders using a saved card.

If you’re unsure about a Big Red Packaging charge, start by checking your email for an order confirmation or tax invoice from bigredpackaging.com.au around the date of the transaction, including any accounts or purchasing emails your business may use. Log in to your Big Red Packaging online account (if you have one) to review your order history and invoices, or speak with your purchasing/warehouse team to confirm recent packaging orders. For billing questions, order details, or refund and cancellation requests, contact Big Red Packaging using the details on the “Contact Us” page of their website or reply directly to your order confirmation email. If you still believe the charge is unauthorised after checking with colleagues and family members, you can request clarification from Big Red Packaging and, if needed, follow up with your bank or card issuer to dispute the transaction.

Bank Statement Variations

14 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Big Red Packaging.

  1. PAYPAL *BIGREDPACKA EB 4029357733 AUS
  2. PAYPAL *BIGREDPACKA EB\Level 19 1 York S
  3. PAYPAL *CENTENNIALM\Level 19 1 York Stre
  4. PAYPAL *DCW PTY LTD\Level 19 1 York Stre
  5. PAYPAL *EBAY CENTENNIA\Level 19 1 York S
  6. PAYPAL *HOWCREATEWE\Level 19 1 York Stre
  7. PAYPAL *JAMESSINDRE EB\Level 19 1 York S
  8. PAYPAL *JAYNECRAMMO\Level 19 1 York Stre
  9. PAYPAL *KMARTAUSTRA\Level 19 1 York Stre
  10. PAYPAL *RRLSNATHAN\Level 19 1 York Stree
  11. PAYPAL *SILENTGRAPE\Level 19 1 York Stre
  12. PAYPAL *SPECIALPROJ\Level 19 1 York Stre
  13. PAYPAL *SPIKEAU924 EBA\Level 19 1 York S
  14. PAYPAL *TIMANDDORIS\Level 19 1 York Stre

Frequently Asked Questions

Why do I see a charge from Big Red Packaging on my bank or card statement?

This charge usually relates to an order placed on bigredpackaging.com.au or a payment of a tax invoice issued by Big Red Packaging. It may have been made online, by phone, or by a staff member in your business who orders packaging supplies. Check internal purchase orders or email confirmations around the date of the charge, as packaging is often ordered in bulk on behalf of a company, warehouse, or online store.

What are typical order amounts from Big Red Packaging?

Big Red Packaging does not use a subscription model; most charges are one-off order totals including GST and shipping. Smaller orders for cartons, satchels, or tape might be under $50–$150, while bulk or pallet quantities of cartons, bubble wrap, or strapping can run into several hundred dollars or more. Your total may also include freight charges depending on the size of the order and your delivery location. The exact breakdown should be visible on your invoice or order confirmation email.

Does Big Red Packaging have subscriptions or automatic recurring charges?

Big Red Packaging primarily processes one-time payments for individual orders and does not typically operate consumer-style monthly subscriptions. However, some business customers store a card on file for convenience or place frequent repeat orders, which can make the charges appear regular (e.g., monthly or quarterly). If you see repeated charges, check whether your business has standing or regularly repeated orders for cartons or packaging materials.

Why is there a small or duplicate pending charge from Big Red Packaging?

A small or duplicate pending transaction may be a payment authorisation hold placed when you submit an order or when your card details are verified. This is used by banks to confirm that your card is valid and has available funds. The actual order amount will settle as a completed charge, and any extra authorisation holds should automatically drop off your account within a few business days, depending on your bank’s policies.

How can I get a copy of my Big Red Packaging invoice or order receipt?

Search your email inbox (and spam/junk folders) for messages from bigredpackaging.com.au around the date of the charge; order confirmations and tax invoices are typically emailed automatically. If you created an online account, you can log in to view past orders and download invoices. If you checked out as a guest or can’t find the documents, contact Big Red Packaging via the contact details on their website with your name, company name (if applicable), approximate order date, and charge amount so they can look it up.

How do I change, cancel, or return a Big Red Packaging order and get a refund?

If you need to cancel or amend an order, contact Big Red Packaging as soon as possible using the phone or email listed on their website, as changes are easiest before dispatch. Returns and refunds are generally assessed on a case-by-case basis and may require the goods to be unused and in resalable condition, with return freight sometimes at the customer’s cost. For any refund or credit request, you’ll usually need your order number or invoice number, photos if items were damaged, and a brief explanation of the issue.

How can I contact Big Red Packaging about an unfamiliar charge?

Visit bigredpackaging.com.au and go to the “Contact Us” page to find their current phone number, email address, and enquiry form. Provide the last four digits of the card used, the exact transaction amount, date of the charge, and the name appearing on your statement so they can locate the transaction. They can confirm what was purchased, which account or business it’s linked to, and advise on next steps if the transaction appears to be in error or unauthorised.

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