New York City Department of Finance

Government90% confidence

The New York City Department of Finance (DOF) Parking Operations division administers parking tickets, penalties, and related payments for New York City.

New York, NY
nyc.gov/finance

About New York City Department of Finance

The New York City Department of Finance (DOF) is the municipal agency responsible for collecting revenue for the City of New York, including property taxes, business taxes, and various fines and fees. Its Parking Operations division specifically manages parking violations, camera-issued tickets, penalties, and associated payment processing for vehicles ticketed within New York City’s five boroughs.

A charge labeled “DOF PARKING OPERATIONS” on your card statement is typically the result of paying a New York City parking ticket, camera violation (such as red-light or bus-lane camera), or related fee online, by phone, or at a DOF payment location. The amount usually corresponds to one or more citations you paid in a single transaction, and may appear as a one-time charge rather than a recurring payment. In some cases, you might see a pending authorization before the final amount posts, especially if you paid online.

If you have questions about this charge, start by looking up your license plate or ticket number on the NYC Department of Finance website to review your ticket history and payment status. You can also contact DOF using the phone number on your ticket or through the contact options listed on their website to confirm the transaction. Keep copies of your ticket, payment confirmation number, and any email receipt. If you don’t recognize the charge, check with other drivers who may use your vehicle, and then contact your card issuer to dispute the charge if it still appears unauthorized.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to New York City Department of Finance.

  1. DOF PARKING OPERATIONS 212-639-9675

Frequently Asked Questions

Why do I see a charge from “DOF PARKING OPERATIONS” on my card statement?

This charge usually indicates that a New York City parking or camera violation was paid using your card, either online, by phone, or at a Department of Finance payment location. The descriptor “DOF PARKING OPERATIONS” refers to the NYC Department of Finance’s parking enforcement and payment unit.

How can I verify which parking ticket this DOF Parking Operations charge is for?

Go to nyc.gov/finance and use the Parking Tickets or Camera Violations lookup tools, entering your ticket number or license plate. Match the violation amount and payment date displayed there to the charge amount and posting date on your card statement.

Can I get a refund from the NYC Department of Finance for a parking ticket I believe was paid in error?

Refunds are only granted in limited circumstances, such as if a ticket was dismissed after payment or if you accidentally paid the same ticket twice. To request a refund, you must submit a refund request to the NYC Department of Finance, usually by mail or through their online portal, including proof of payment and any decision notices.

Why is the amount I was charged by DOF Parking Operations higher than the original ticket?

If payment was made after the due date, late penalties and interest may have been added to the original ticket amount. When you pay a ticket online or by phone, DOF calculates the current total due, including any penalties, which is what appears as the final charge on your card.

How do I contact DOF Parking Operations about a charge I don’t recognize?

Visit nyc.gov/finance and navigate to the parking tickets section to find current contact numbers and online assistance forms. You can also call the general NYC Department of Finance customer service line listed on your ticket or notice and provide your name, plate number, and payment details so they can look up the transaction.

Does the NYC Department of Finance place temporary authorizations or holds on my card when I pay a ticket?

When you pay a ticket online or by phone, your card issuer may display a temporary pending authorization before it settles as a posted charge. This is normal card processing behavior and the pending amount should update to the final charge, or drop off if the transaction does not complete.

Can I set up a payment plan for parking ticket debt with the NYC Department of Finance?

Yes, if you owe multiple tickets or a large amount, the NYC Department of Finance may offer payment agreements subject to eligibility. Details and application instructions are available on nyc.gov/finance under the parking tickets and payment plan sections.

How do I prove that I already paid a ticket charged by DOF Parking Operations?

Use the payment confirmation page or email you received at the time of payment, which should show the ticket number(s), amount, and payment date. You can also print a payment history receipt from the NYC Department of Finance website by searching your plate or ticket number, and present this if there is any dispute about outstanding balances.

This merchant is in the Government category

Browse all

Related Merchants

North Sydney Council
Brisbane City Council
Australian Securities and Investments Commission
VicRoads
City of Parramatta Council

Compare New York City Department of Finance

vsNorth Sydney CouncilvsBrisbane City CouncilvsAustralian Securities and Investments Commission

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you