NSW Police Force

Government98% confidence

The NSW Police Force is the primary law enforcement agency for the state of New South Wales, Australia, responsible for crime prevention, investigation, public safety, and community policing.

Parramatta, New South Wales, Australia
police.nsw.gov.au
Owned by Government of New South Wales

About NSW Police Force

The NSW Police Force is the primary law enforcement agency for the state of New South Wales, Australia. Headquartered in Parramatta, it is responsible for crime prevention and investigation, traffic enforcement, public safety, emergency response, and community policing across metropolitan, regional, and remote areas of NSW. In addition to core policing work, the NSW Police Force also administers a range of paid services such as firearms licensing checks, background and fingerprint checks (for employment, visas, and clearances), copies of incident and collision reports, and certain permits and approvals.

A charge from “NSW Police Force” (or a similar description) may appear on your bank or card statement when you pay for an infringement notice or fine, a firearms licence or renewal, a security industry or other probity check, a National Police Check, or fees for reports and records. It may also relate to charges for alarms or permits, tow or vehicle-related fees after police action, or administrative application fees lodged online or at a station. Some payments are one-off (for example, a single police check), while others can recur on a schedule when you renew a licence or permit; you might also see separate charges if you made multiple applications on the same day.

If you’re unsure about a NSW Police Force charge, start by checking recent fines, online applications, and forms you’ve submitted through police.nsw.gov.au or via Service NSW, along with any email or SMS receipts. Compare the transaction date and amount with penalty notices, licence renewal letters, or reference numbers printed on paperwork you’ve received. To resolve questions, you can contact your local police station (details available via the “Contacts” section on police.nsw.gov.au) or, for infringement and fine-related payments, check and verify your notice through Revenue NSW or Service NSW using your penalty or reference number. Always use official NSW Government websites or phone numbers listed there rather than links from unsolicited emails or messages.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to NSW Police Force.

  1. NSW POLICE FORCE PARRAMATTA AU
  2. NSW POLICE FORCE PARRAMATTA AUS

Frequently Asked Questions

What types of payments typically appear as an NSW Police Force charge on my statement?

Common NSW Police Force charges include payments for infringement notices and traffic fines, National Police Checks, fingerprints and background checks, firearms licence applications and renewals, and fees for copies of incident or collision reports. You may also see fees for certain permits or administrative services processed by police. The exact description can vary by bank, for example, “NSW POLICE FORCE PARRAMATTA” or “NSW POLICE ONLINE PAYMENT.”

Why was I charged by NSW Police Force after dealing with a fine or penalty notice?

If you recently paid a traffic or parking infringement, a court fine, or another penalty associated with police action, the card transaction may display as NSW Police Force or as a related NSW Government billing descriptor. The amount should match the penalty notice or payment arrangement you agreed to, sometimes including additional costs such as late fees or enforcement costs. You can compare the charge with the fine details or log in to Revenue NSW or Service NSW to confirm the balance and payment history for your notice number.

Can NSW Police Force payments be recurring or appear more than once?

Most NSW Police Force charges are one-off payments for a specific service or notice, but you can see multiple charges if you pay more than one fine or lodge several applications (such as multiple National Police Checks or licences) in a short period. Licence and permit renewals, including firearms licences, may result in new charges each renewal period, which can look like recurring billing over several years. If you see repeated charges in close succession, review each email or paper receipt to match them to distinct applications or notices.

How do I get a copy of the receipt or invoice for an NSW Police Force payment?

For online payments (such as police checks or report fees), a confirmation page and receipt are usually emailed to the address you provided at the time of payment. Check your email (including spam/junk folders) for messages from an official NSW Government or police.nsw.gov.au address around the transaction date. If you paid at a station or over the counter, the receipt would have been printed at the time—if it’s lost, you can visit or call the station where you paid, or quote your penalty or reference number to Revenue NSW/Service NSW for fine-related payments to request evidence of payment.

How do I question or dispute an NSW Police Force fine or charge I don’t recognise?

If the amount relates to a fine or penalty notice you believe is incorrect, use the review or appeal options outlined on the notice or on the Revenue NSW website, referencing your penalty notice number. For service-related fees (such as a police check or report), contact the NSW Police Force through the “Contact Us” section on police.nsw.gov.au or speak with the station that processed your application, providing the date, amount, and last four digits of the card used. If you suspect unauthorised use of your card, contact your bank immediately to report possible fraud and then seek confirmation from police that no application was lodged in your name.

Why do I see a small or pending NSW Police Force charge that later disappears or changes?

Some online systems may place a temporary authorisation hold on your card when you submit payment details for a police-related service, especially for online applications. This can appear as a pending charge that later disappears or is replaced by the final confirmed amount once the payment is fully processed. If a pending amount remains for more than a few business days without converting to a final charge, contact your bank for clarification and keep any screenshots or emails from the payment attempt.

How can I cancel or withdraw an application that resulted in an NSW Police Force fee?

Whether an application can be cancelled or refunded depends on the type of service and how far the processing has progressed. Many fees for checks, licences, and reports are non-refundable once processing has begun, even if you later withdraw your request. Review the specific conditions for your application on police.nsw.gov.au or the relevant Service NSW page, and contact the listed enquiry line or your local station promptly if you think you’ve submitted something in error.

How do I request a refund or correction if I was charged the wrong amount by NSW Police Force?

If you believe you were overcharged or paid the same notice twice, gather your bank statement, receipts, and any penalty or reference numbers associated with the payment. For fines and penalties, contact Revenue NSW or Service NSW first, as they manage most fine-related payments and can confirm duplicate or incorrect payments and process adjustments where eligible. For other NSW Police Force service fees, use the contact details on police.nsw.gov.au and provide full transaction details; staff can advise whether a refund or adjustment is permitted under the applicable legislation and fee policy.

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