Republic of Türkiye Ministry of Foreign Affairs - e-Visa System

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The Republic of Türkiye’s official Electronic Visa (e-Visa) System is an online service operated by the Ministry of Foreign Affairs that allows eligible foreign nationals to obtain Turkish visas electronically for short-term tourism and business travel.

Ankara, Türkiye
evisa.gov.tr
Owned by Government of the Republic of Türkiye

About Republic of Türkiye Ministry of Foreign Affairs - e-Visa System

The Republic of Türkiye Ministry of Foreign Affairs – e‑Visa System (evisa.gov.tr) is the official online portal for obtaining short‑term Turkish visas for tourism and business. Operated directly by the Government of Türkiye from Ankara, this system replaces traditional “sticker” and “stamp” visas in many cases, allowing eligible travelers to apply, pay the visa fee, and receive an electronic visa by email before traveling. The e‑Visa typically allows stays of up to 30–90 days within a defined period, depending on the applicant’s nationality and applicable bilateral agreements.

A charge from the Republic of Türkiye Ministry of Foreign Affairs – e‑Visa System on your bank or card statement usually relates to payment of a Turkish e‑Visa application fee. This can include charges for a single e‑Visa, multiple visas purchased for family members on one card, or repeat applications if previous visas expired. The amount varies by nationality and visa conditions, so you might see different fees for different travelers. In some cases, you may also see one initial pending or small verification charge when the card is first authorized, followed by the actual visa fee once your payment is confirmed.

If you do not recognize this charge, start by checking your email (including spam/junk folders) for messages from the official domain “@evisa.gov.tr,” which contain your e‑Visa or payment confirmation. Verify whether you, a family member, or a travel agent recently applied for a Turkish visa using your card. To resolve questions, visit https://www.evisa.gov.tr and use the “Contact” or “Support” section to submit an inquiry, including your name, passport number, approximate application date, and the last four digits of the card used. Common issues—such as duplicate payments, incorrect email addresses, or unsuccessful applications—can often be clarified by providing your application reference number and payment details through the official website or your travel provider.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Republic of Türkiye Ministry of Foreign Affairs - e-Visa System.

  1. E-VISA TURKEY

Frequently Asked Questions

Why do I see a charge from the Republic of Türkiye Ministry of Foreign Affairs or evisa.gov.tr on my card?

This charge is typically the visa fee for an electronic visa (e‑Visa) you or someone you authorized applied for at evisa.gov.tr. It may cover a single traveler or multiple travelers if several visas were purchased in one transaction. Travel agencies or third‑party services might also use your card to pay the official fee through the government site on your behalf.

How much does a Türkiye e‑Visa usually cost, and why does the amount vary?

The e‑Visa fee is set by the Republic of Türkiye and varies by the applicant’s nationality, length of stay, and type of entry permissions (e.g., single vs. multiple entry). Common fees often range from about USD $20 to $80 equivalent, but exact pricing is determined in local currency at checkout. You can see the specific fee for your nationality by starting an application at evisa.gov.tr and selecting your country and travel document type before payment.

Why do I see multiple e‑Visa charges or a higher amount than expected?

You may see a higher total if you purchased e‑Visas for several travelers (such as family members) in one payment, as all fees will be combined into a single charge. Multiple similar charges can occur if you submitted more than one application (for example, reapplying after an error or for a new trip) or if a travel agency processed separate applications with your card. Review your email for multiple e‑Visa confirmations and check with traveling companions or your travel agent to match each charge to a specific application.

Can I get a refund for a Türkiye e‑Visa charge if my trip was canceled or plans changed?

As a government fee, the Türkiye e‑Visa payment is generally non‑refundable once the application has been processed and the visa issued, even if you decide not to travel. Refunds are typically not granted for change of plans, visa no longer needed, or mistakes made during the application if a new application is required. If you believe you were wrongly charged (for example, a clear duplicate payment), contact support through evisa.gov.tr with your application reference numbers and proof of duplicate charges to request a review.

How can I cancel or withdraw my Türkiye e‑Visa or stop future charges?

The Türkiye e‑Visa is a one‑time product and is not a subscription, so there are no recurring or automatic future charges associated with it. Once issued, the visa remains valid for its designated period and cannot usually be “cancelled” for a refund, but it will simply expire if not used. To avoid additional charges, do not submit new applications unless you need another visa for a future trip.

Why do I see a small pending or temporary charge related to evisa.gov.tr on my statement?

When you enter your card details, the payment processor may place a temporary authorization or small test amount to verify that the card is valid and has sufficient funds. This can appear as a pending charge and is usually released or reversed automatically within a few business days. The actual e‑Visa fee will appear as a separate, finalized transaction once your payment is completed.

I didn’t receive my e‑Visa email, but I see the charge. How can I retrieve my visa or receipt?

If you were charged but did not receive the e‑Visa, first check your spam/junk folder for messages from “@evisa.gov.tr.” You can revisit evisa.gov.tr and use the “Retrieve” or “Check Status” function (if available) with your passport details and email address to download the visa and receipt again. If you still cannot access your document, contact support through the official website and provide your full name, passport number, approximate application date, and the last four digits of the card used.

How do I contact the Republic of Türkiye e‑Visa System about an unrecognized or incorrect charge?

Go to the official website at https://www.evisa.gov.tr and navigate to the “Contact” or “Contact Us” section to submit an inquiry directly to the support team of the Ministry of Foreign Affairs. Include your name, nationality, passport number, the date and amount of the charge, and any application reference numbers you may have. For bookings made through a travel agency or tour operator, you should also contact the agency, as they may have submitted the application and hold the relevant reference details.

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