Shire of Dardanup

Government86% confidence

The Shire of Dardanup is a local government authority in Western Australia that provides municipal services, facilities and community programs, including operating the Eaton Recreation Centre (ERC).

Eaton, Western Australia, Australia
dardanup.wa.gov.au

About Shire of Dardanup

The Shire of Dardanup is a local government authority in Western Australia that covers the towns and localities of Eaton, Dardanup and surrounding areas. As a council, it is responsible for municipal services such as waste collection, community facilities, libraries, roads, planning and building approvals, ranger services, and community development programs. The Shire also operates the Eaton Recreation Centre (ERC), which offers a gym, group fitness classes, stadium sports, creche services, and various membership options for residents and visitors.

A charge from “Shire of Dardanup” or “Dardanup Shire”, sometimes alongside “Eaton Rec Centre/ERC” or similar wording, may appear on your bank or card statement for a range of reasons. Common examples include payment of council rates, animal registrations, infringements (such as parking or local law fines), facility or venue hire, building and planning fees, or payments for bins and waste services. For the Eaton Recreation Centre specifically, charges may relate to casual entry, term-based programs, sports competitions, or ongoing membership direct debits. Some cards may also show small temporary authorization holds when you update payment details or make an online payment; these are usually released automatically within a few days and don’t become a final charge.

If you’re unsure about a Shire of Dardanup charge, first check recent council interactions: rate notices, dog or cat registration renewals, infringements, hall or oval bookings, or any visits and memberships linked to the Eaton Recreation Centre. Look for receipts or email confirmations from dardanup.wa.gov.au and review any online accounts you hold with the Shire or ERC (for example, membership or booking portals). If you still cannot identify the transaction, contact the Shire of Dardanup directly using the phone numbers or contact form on dardanup.wa.gov.au and have your full name, address, approximate transaction date, and amount ready so they can trace the payment and explain or correct any issue.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Shire of Dardanup.

  1. SHIRE DARDANUP WASTE S DARDANUP AUS
  2. SHIRE OF DARDANUP ERC EATON AU

Frequently Asked Questions

Why did I receive a Shire of Dardanup charge on my card when I paid my council rates?

Council rates paid by credit or debit card—online, over the phone, or at the administration office—will usually appear as a charge from “Shire of Dardanup” (or very similar wording) on your bank statement. If you have set up instalments or a payment plan, you may see multiple smaller transactions on or around the agreed dates instead of a single annual payment. Check your latest rate notice for the exact amounts and due dates, and compare those to your statement.

Why am I being charged regularly by the Shire of Dardanup or Eaton Recreation Centre (ERC)?

Regular or monthly charges are most commonly linked to an Eaton Recreation Centre membership or ongoing sports competition fees, which are often billed via direct debit on a weekly, fortnightly or monthly cycle. In some cases, residents may also have recurring arrangements for rates instalments or other payment plans agreed with the Shire. Log in to your ERC or online payment account, or refer to your direct debit agreement, to confirm your billing frequency and next debit date.

What types of fees at the Eaton Recreation Centre (ERC) might show up as Shire of Dardanup charges?

ERC transactions are typically processed under the Shire of Dardanup, so gym memberships, group fitness passes, casual court hire, children’s programs, creche visits, and social sports registrations may all show up with similar wording on your statement. One-off payments, such as a casual visit or short course, will appear as a single charge, while memberships are usually on an ongoing direct debit. If you’re unsure, check any ERC receipts, membership paperwork, or emails you’ve received around the date of the charge.

How do I cancel or pause my Eaton Recreation Centre membership to stop ongoing charges?

To cancel or suspend an ERC membership, you generally need to submit a cancellation or suspension request directly to the centre, either in person at reception or via the contact details listed on the Eaton Recreation Centre page of dardanup.wa.gov.au. Most memberships have a minimum term and a required notice period (for example, a set number of days’ written notice before the next debit) before billing stops. Check your membership agreement for specific conditions and any fees related to early cancellation or extended suspensions.

How can I request a refund or dispute an incorrect Shire of Dardanup charge?

If you believe you’ve been charged in error, contact the Shire of Dardanup as soon as possible using the customer service phone number or online enquiry form on dardanup.wa.gov.au and provide the transaction date, exact amount, and the name on the card. For Eaton Recreation Centre charges, you can also speak directly with ERC staff at reception or by phone. Refunds and adjustments are handled in line with the Shire’s fees and charges and refund policies, which may differ for rates, infringements, facility hire, and recreation services, so staff will explain your options once they’ve located your payment.

Why do I see a small or duplicate Shire of Dardanup amount listed as “pending” on my statement?

Small or duplicate amounts marked as “pending” are often temporary authorization holds placed by your bank or the payment gateway when you make or update a card payment. These holds verify that your card is valid and have no effect on your final bill from the Shire or the Eaton Recreation Centre. They should automatically disappear or be replaced by the final, correct transaction within a few business days; if they do not, contact your bank and then the Shire with the details.

Can Shire of Dardanup charges relate to fines, animal registrations, or facility hire even if I never visited the council office?

Yes. Many Shire of Dardanup payments can be made online, via BPAY, over the phone, or through emailed invoices, so you may not have visited the office in person. Charges can include infringements (such as parking or ranger-issued fines), dog or cat registrations and renewals, or hire of community halls, ovals, and other facilities. Review any recent notices, registration tags, booking confirmations, or invoices you’ve received from the Shire to match the transaction.

How can I confirm that a Shire of Dardanup charge is linked to my account or property?

To verify a charge, gather your transaction date and amount, then contact the Shire of Dardanup with your full name, property address (if applicable), and any relevant reference numbers from rate notices, invoices, or ERC memberships. Council staff can search their systems to match the payment with your account, explain what it was for, and send a receipt or statement if needed. If they cannot find a corresponding transaction, they will advise you on next steps, which may include speaking with your bank or lodging a formal enquiry.

This merchant is in the Government category

Browse all

Related Merchants

North Sydney Council
Brisbane City Council
Australian Securities and Investments Commission
VicRoads
City of Parramatta Council

Compare Shire of Dardanup

vsNorth Sydney CouncilvsBrisbane City CouncilvsAustralian Securities and Investments Commission

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you