Shire of Dundas

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The Shire of Dundas is a local government authority in Western Australia responsible for municipal services, infrastructure, and community facilities in the Norseman region and surrounding areas.

Norseman, Western Australia, Australia
dundas.wa.gov.au

About Shire of Dundas

The Shire of Dundas is a local government authority based in Norseman, Western Australia, serving the Norseman townsite and surrounding communities along the Eyre Highway. As a regional council, it is responsible for municipal services such as road maintenance, waste collection, town planning, environmental health, and community development. The Shire also manages facilities like community halls, sporting grounds, libraries, and caravan park or campground areas, and administers regulatory functions including rates and charges, animal registrations, building and planning approvals, and various permits and licences. Information about services, forms, and payments is available via their official website at dundas.wa.gov.au.

A charge from the Shire of Dundas may appear on your bank or card statement if you’ve paid council rates, animal registration fees, infringements (such as parking or local law fines), facility or venue hire, building or planning application fees, or waste and recycling services. You might also see a charge if you made an online payment through the Shire’s website, paid in person at the Shire office using EFTPOS, or used a card for caravan park/campground fees or other community services. Some transactions may first show as a pending authorization (for example, when a card is used at a Shire-managed facility or online) before the final amount is settled.

If you’re unsure about a Shire of Dundas charge, start by checking recent rates notices, infringement notices, animal registration renewals, facility booking confirmations, or email receipts from dundas.wa.gov.au. Compare the transaction date and amount with any council-related payments you’ve made. If you still can’t identify the charge, contact the Shire directly using the contact details on their official website (phone, email, or in-person at the Norseman administration office) and provide the exact date, amount, and the reference/description shown on your statement. The Shire’s staff can look up the payment in their records, explain what it relates to, and discuss options if there’s been an error, such as correcting duplicate payments or advising on their refund and dispute processes.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Shire of Dundas.

  1. SHIRE OF DUNDAS NORSEMAN AU

Frequently Asked Questions

Why do I see a "Shire of Dundas" or "DUNDAS WA" charge on my bank statement?

This charge usually relates to a local government payment such as council rates, an animal registration, an infringement (fine), facility or venue hire, or a service fee (for example, waste or cemetery services). If you paid at the Norseman Shire office by card, used an online payment form at dundas.wa.gov.au, or paid for a Shire-managed facility, the transaction will typically appear with a descriptor including "Shire of Dundas" or similar on your statement.

What kinds of payments to the Shire of Dundas are most common?

The most common payments are annual property rates and service charges, animal registration and renewal fees (such as dogs and cats), infringements (parking or local law fines), and facility or hall hire fees. You may also see payments for building or planning application fees, health inspections, caravan park or camping fees where the Shire is the operator, or replacement fees for items like bins or permits.

Does the Shire of Dundas have any recurring or instalment-style charges?

Yes. Property rates are billed annually but can often be paid in instalments (for example, two or four instalments), which would show as multiple charges across the year on or around the due dates listed on your rates notice. Animal registrations can also be annual or multi-year, and you might see recurring charges each renewal period if you choose to pay by card each year. The Shire does not operate subscription services in the same way as private companies, but regular renewals and instalments can appear similar to recurring billing on your statement.

How can I confirm what a specific Shire of Dundas charge is for?

First, match the transaction date and amount with any recent council documents you’ve received, such as rates notices, infringement notices, animal registration renewals, or booking confirmations for Shire facilities. Then check your email (including spam/junk folders) for receipts or confirmations from a dundas.wa.gov.au address. If you still can’t identify it, contact the Shire using the phone number or email listed on the Contact Us page of dundas.wa.gov.au and provide the date, amount, and description from your bank statement so staff can locate the exact transaction.

How do I dispute a charge or request a refund from the Shire of Dundas?

If you believe you’ve been incorrectly charged or have accidentally made a duplicate payment, contact the Shire’s administration office as soon as possible via the contact details on their website. Be ready to provide proof of payment (such as a screenshot or bank statement showing the transaction, receipts, and any reference numbers). Refunds or adjustments are assessed in line with the Shire’s adopted policies and relevant legislation, so outcomes depend on the type of fee or charge; if approved, refunds are generally processed back to the original payment method or via bank transfer within a defined processing timeframe.

Why do I see a pending or small authorization charge from the Shire of Dundas?

When paying by card—especially online—your bank may first show a pending authorization before the final amount is settled. In some cases, a small temporary test transaction or pre-authorisation may appear as the system verifies your card; it should drop off automatically once the actual payment is processed. If a pending amount remains on your account for more than a few business days, contact your bank first, and then the Shire if the charge ultimately posts and you still can’t identify it.

How can I cancel or change a Shire of Dundas booking or service I’ve already paid for?

For facility or venue bookings, contact the Shire as soon as you know you need to cancel or change the booking—cancellation and refund eligibility will depend on the terms provided when you booked (for example, notice periods or non-refundable deposits). For ongoing council services like bin services or animal registrations, you may need to submit a form or written request to update or cancel the service, and adjustments to fees or refunds will follow the Shire’s fee and charge policies. Full details and relevant forms are usually available on dundas.wa.gov.au or by contacting the administration office directly.

How do I contact the Shire of Dundas about a mystery charge on my account?

Go to dundas.wa.gov.au and navigate to the Contact Us or Administration section for current phone numbers, email addresses, office hours, and the physical address of the Norseman office. When you get in touch, have your bank statement handy with the exact date, time (if available), amount, and any reference or description shown for the transaction. Providing this information allows the Shire’s finance or customer service staff to quickly search their system, explain what the payment was for, and advise on next steps if there’s been an error.

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