Shire of East Pilbara

Government90% confidence

The Shire of East Pilbara is a local government authority in Western Australia responsible for municipal services, infrastructure, planning, and community facilities across the East Pilbara region, including towns such as Marble Bar and Newman.

Newman, Western Australia, Australia
eastpilbara.wa.gov.au

About Shire of East Pilbara

The Shire of East Pilbara is a local government authority in Western Australia that provides municipal services, infrastructure and community facilities across the East Pilbara region, including the towns of Newman, Marble Bar and surrounding communities. As a local council, it manages services such as property rates, town planning and development approvals, waste collection, environmental health, community and recreational facilities, animal registration, local roads, and various permits and licences. The Shire also administers community programs, events, and facilities like halls, sports venues and libraries that residents and businesses can book or use.

A charge from the “Shire of East Pilbara” on your bank statement typically relates to a council fee or payment for one of these services. Common reasons include annual property rates, waste and service charges, dog or cat registrations, infringements (such as parking or local law fines), facility or venue hire, pool and building inspections, planning or building application fees, caravan park or camping fees, and payments for community programs or events. You may also see one-off payments made online through the Shire’s website, direct debit arrangements for rates, or temporary authorization holds if you paid via card at one of the Shire’s facilities and the bank is confirming available funds.

If you’re unsure why you’ve been charged, first check any recent dealings you’ve had with the Shire of East Pilbara—such as paying rates, registering an animal, applying for a permit, or booking a facility—and review any email receipts or rate notices you’ve received. You can usually find details of fees and charges, as well as online payment histories, via the Shire’s official website at eastpilbara.wa.gov.au under sections like “Rates,” “Pay Online,” or “Fees and Charges.” For specific billing queries, contact the Shire’s customer service team using the contact details on their website, provide the date, amount, and last four digits of the card used, and they can help identify the payment, correct errors, discuss refunds where applicable, or confirm how to cancel an ongoing direct debit arrangement.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Shire of East Pilbara.

  1. SHIRE OF EAST PILBARA MARBLE BAR AU
  2. SHIRE OF EAST PILBARA NEWMAN AUS

Frequently Asked Questions

What are the most common reasons for a Shire of East Pilbara charge on my bank statement?

Most charges relate to local government services such as property rates and service charges, animal (dog or cat) registrations, infringements (parking or local law fines), building or planning application fees, and facility or venue hire (for example, halls, ovals or community centres). You may also see charges for waste disposal fees, caravan park or camping fees, or payments for community programs and events run by the Shire.

How does the Shire of East Pilbara bill for property rates, and how often will I be charged?

Property rates are usually issued annually via a rate notice, with options to pay in full or by instalments (for example, quarterly). Depending on the payment method you chose, your bank statement may show a single annual payment or multiple instalment payments to the Shire of East Pilbara. Details of your instalment dates and amounts are listed on your rate notice and on the Shire’s website under the Rates section.

I see a recurring charge from the Shire of East Pilbara—do they offer direct debit or instalment plans?

Yes, the Shire of East Pilbara may offer direct debit or instalment arrangements for certain payments, especially property rates and some ongoing services. These will appear as recurring charges on or around the scheduled debit dates you agreed to on your direct debit or instalment form. To confirm or change your arrangement, contact the Shire’s rates or customer service team via the contact details listed at eastpilbara.wa.gov.au.

How can I cancel or change a direct debit or recurring payment to the Shire of East Pilbara?

To cancel or amend a direct debit or instalment arrangement, you generally need to notify the Shire in writing or via the forms provided on their website. Visit eastpilbara.wa.gov.au and look for the Rates or Payments section for specific direct debit or instalment forms and instructions. You should also contact your bank if you wish to stop a direct debit from your account as an extra safeguard.

Why do I see a small or temporary ‘pending’ charge from the Shire of East Pilbara?

A small or temporary pending charge can occur if a card payment terminal or online system performed an authorization hold to verify your card, for example when booking a facility or paying at a Shire office or facility. This is a banking process, not an actual completed payment, and the hold should automatically drop off or be replaced by the final transaction within a few business days. If a pending hold does not clear, contact your bank first, then the Shire with your transaction details if needed.

How do I request a refund or dispute a charge from the Shire of East Pilbara?

If you believe you’ve been overcharged, charged twice, or charged in error, gather your bank statement entry, any receipts, and related documents (such as infringement notices or rate notices). Then contact the Shire of East Pilbara using the phone or email details on the Contact Us page at eastpilbara.wa.gov.au, explaining the date, amount, and reason for your query. Refunds or adjustments are assessed under the Shire’s policies and relevant legislation, so processing times and eligibility can vary depending on the type of fee.

How can I get a copy of a receipt or confirm what a specific Shire of East Pilbara payment was for?

Start by checking your email inbox and spam folder for any receipts issued at the time of payment, especially for online or card payments. If you cannot locate a receipt, contact the Shire’s customer service team and provide the date, exact amount, payment method, and name on the card or account; they can usually look up the transaction and confirm whether it relates to rates, infringements, registrations, facility bookings, or another service. Some online payment systems linked from eastpilbara.wa.gov.au may also allow you to reprint or download receipts.

What are typical amounts I might see charged by the Shire of East Pilbara?

Common amounts include larger annual or instalment payments for property rates and service charges, moderate one-off fees for animal registrations, infringements, and building or planning applications, and smaller fees for facility hire bonds, hall bookings, or community program registrations. Exact amounts vary by property value, type of registration, permit, or facility used, and are set in the Shire’s current Fees and Charges Schedule available on eastpilbara.wa.gov.au.

This merchant is in the Government category

Browse all

Related Merchants

North Sydney Council
Brisbane City Council
Australian Securities and Investments Commission
VicRoads
City of Parramatta Council

Compare Shire of East Pilbara

vsNorth Sydney CouncilvsBrisbane City CouncilvsAustralian Securities and Investments Commission

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you