Shire of Lake Grace

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The Shire of Lake Grace is a local government authority in Western Australia responsible for municipal services, infrastructure, community facilities, and local regulation within the Lake Grace region.

Lake Grace, Western Australia, Australia
lakegrace.wa.gov.au

About Shire of Lake Grace

The Shire of Lake Grace is a local government authority in the eastern Wheatbelt region of Western Australia. It provides municipal services and local governance for the town of Lake Grace and surrounding localities, including road and footpath maintenance, waste and recycling services, public facilities, libraries, parks, sportsgrounds, and community programs. The Shire also manages town planning, building approvals, health and environmental regulation, animal registration, and various permits and licences. Payments to the Shire are typically processed through the main administration office in Lake Grace, online via secure payment portals linked from lakegrace.wa.gov.au, or through BPAY and other common Australian payment methods.

A charge from the Shire of Lake Grace may appear on your bank or card statement for a variety of council-related payments. Common reasons include property rates and charges, waste and recycling fees, animal (pet) registrations and renewals, building or planning application fees, infringements (such as parking or local law fines), and hire fees for community facilities, ovals, halls, or equipment. You might also see a charge for swimming pool inspections, cemetery or memorial services, caravan park or camping fees, community program fees, or other council services. Some payments may be once-off (like a building application) while others can be part of an instalment plan (such as rates), and you may see small ‘test’ or pending amounts when you first pay online as the payment gateway authorises your card.

If you’re unsure about a Shire of Lake Grace charge, first check any recent dealings with the council: rate notices, infringement notices, animal registration renewals, facility bookings, or online forms submitted via lakegrace.wa.gov.au. Compare the transaction date and amount with council invoices, receipts, or email confirmations you’ve received. To resolve questions, contact the Shire’s administration office using the phone and email details on their official website, provide the exact amount, date, and any reference number from your statement, and ask for a receipt lookup. For most billing issues—such as duplicate payments, name mismatches, or unclear descriptions—the Shire can trace the transaction in their system, confirm what it relates to, and advise on options such as adjustments, reversals, or payment plan changes where applicable.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Shire of Lake Grace.

  1. SHIRE OF LAKE GRACE LAKE GRACE AUS

Frequently Asked Questions

Why was I charged by the Shire of Lake Grace when I don’t live there?

You may see a charge even if you’re not a resident if you’ve recently interacted with the area or the council. Common examples include paying a parking or local law infringement while travelling, booking a local hall or sports facility for an event, staying at a Shire-operated caravan park or camping area, or paying a fee for a permit (such as a temporary food business or event approval). Review any recent visits to Lake Grace or dealings with local facilities and match them against the transaction date and amount.

What types of payments to the Shire of Lake Grace most commonly appear on bank statements?

The most common charges are for property rates and rubbish charges, dog or cat registration and renewals, building and planning application fees, and infringements (such as parking or local law fines). You may also see charges for facility or hall hire, use of sports grounds, community programs, caravan park or camping fees, and various licence or permit applications. On your bank statement, the description may appear as “SHIRE OF LAKE GRACE,” sometimes with a location tag like “LAKE GRACE WA” or similar.

Can I be charged by the Shire of Lake Grace on a recurring or instalment basis?

Yes. Property owners can usually pay rates and charges either in one lump sum or via an instalment plan, which may result in multiple scheduled payments during the year. If you opted into instalments or a direct debit arrangement with the Shire, you will see recurring charges on or around the agreed due dates. Check your most recent rates notice or any payment plan agreement you signed with the Shire for the exact schedule and amounts.

How do I verify what a specific Shire of Lake Grace charge is for?

Start by checking any recent correspondence from the Shire, such as rate notices, infringement notices, animal registration reminders, booking confirmations, or emailed receipts. Then compare the transaction amount and date on your bank statement with the figures on those documents. If you still can’t identify it, contact the Shire via the phone or email listed at lakegrace.wa.gov.au, provide the transaction date, amount, and the name on the card or account, and request that they look up the payment in their records.

Why do I see a small or ‘pending’ Shire of Lake Grace charge that later disappears or changes?

When you pay online or by card, the Shire’s payment gateway may place an authorisation hold on your card to verify the payment method. This can appear as a small or pending amount for a short period. Once the payment is fully processed, the hold is either released (disappears) or replaced by the final transaction for the correct amount. If a pending charge remains for more than a few business days, contact your bank and, if needed, the Shire’s administration office for clarification.

How can I cancel or change a payment arrangement with the Shire of Lake Grace, such as rates instalments or a direct debit?

To cancel or alter a payment plan or direct debit, you’ll need to contact the Shire directly before the next scheduled payment date. Visit lakegrace.wa.gov.au for current contact options (phone, email, or in-person at the administration office) and have your rates assessment number or reference details ready. The Shire can advise you of cut-off times, alternative payment options, and any administrative conditions that may apply to changing your arrangement.

How do I request a refund or correction for a Shire of Lake Grace payment?

If you believe you’ve been overcharged, paid twice, or paid the wrong account (for example, the wrong property or animal registration), contact the Shire of Lake Grace as soon as possible. Provide proof of payment (such as a bank statement screenshot, receipt number, or BPAY reference) so staff can locate the transaction in their system. Depending on the circumstances and local government policies, they may issue a refund, transfer the payment to the correct account, or credit it against future charges. Processing times can vary, so ask them for expected timeframes when you lodge your request.

How can I contact the Shire of Lake Grace about a charge on my statement?

Go to the official website at lakegrace.wa.gov.au and navigate to the ‘Contact Us’ or ‘Administration’ section for up-to-date phone numbers, email addresses, and office hours. When you call or email, include the transaction date, exact amount, the name on the card or account, and any reference that appears on your statement. This information helps staff quickly trace the payment and explain what it relates to or what steps you can take next.

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