Shire of Ravensthorpe

Government90% confidence

The Shire of Ravensthorpe is a local government authority in Western Australia responsible for municipal services, infrastructure, planning, and community facilities for the towns of Ravensthorpe, Hopetoun, and surrounding areas.

Ravensthorpe, Western Australia, Australia
ravensthorpe.wa.gov.au

About Shire of Ravensthorpe

The Shire of Ravensthorpe is a local government authority in Western Australia that provides municipal services, infrastructure, and community facilities for residents and businesses in Ravensthorpe, Hopetoun, and surrounding rural areas. The Shire manages local roads, waste collection and disposal, town planning, building approvals, animal registration, community venues, libraries, and recreational facilities. It also oversees local laws and compliance, public health and safety initiatives, and a range of community development and tourism services. More information about its services, forms, and fees is available at ravensthorpe.wa.gov.au.

A charge from the “Shire of Ravensthorpe” on your bank or card statement typically relates to a council rate payment, waste fees, animal (pet) registration, infringements (fines), planning or building application fees, or hire of a community facility such as a hall, oval, or recreation centre. You may also see charges for licensing, permits, caravan park or camping fees, cemetery services, or event registrations. Some payments can be once-off (for example, a building permit, a parking or local law infringement, or a facility booking), while others may recur on a schedule you’ve chosen, such as instalment payments for property rates or direct-debit arrangements for certain ongoing services.

To verify or resolve a charge from the Shire of Ravensthorpe, start by checking recent dealings you or your household have had with the Shire—such as paying rates, renewing a pet registration, lodging an application, or hiring a venue. Compare the date and amount on your bank statement with any invoices, receipts, or email confirmations you’ve received. If you still can’t identify the transaction, contact the Shire directly using the contact details on ravensthorpe.wa.gov.au or by calling the Shire office during business hours; provide the transaction date, exact amount, and the name on the card so they can look it up. If a mistake has occurred, staff can advise on refunds, adjustments, or next steps, and if you suspect card fraud, you should also notify your bank or card provider immediately.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Shire of Ravensthorpe.

  1. SHIRE OF RAVENSTHORPE HOPETOUN AU

Frequently Asked Questions

What are the most common reasons I’d see a charge from the Shire of Ravensthorpe on my bank statement?

The most common charges are for property rates and waste management fees, animal (cat or dog) registration, infringements (such as parking or local law fines), and planning or building application fees. You may also be charged for hiring community facilities, using certain recreational or camping facilities, or paying event or program fees run by the Shire. Review any recent council notices, invoices, or bookings you’ve made with the Shire to match the amount and date of the charge.

Can the Shire of Ravensthorpe charge me on a recurring basis, like a subscription?

While the Shire doesn’t offer “subscriptions” in the commercial sense, you may have set up recurring or scheduled payments for council rates or other ongoing fees through BPAY, your bank, or a direct-debit arrangement. In these cases, you’ll see regular charges around the same time each instalment period, often quarterly or as specified on your rates notice. Check your rates notice or online banking scheduled payments section to confirm whether you’ve enabled recurring payments to the Shire of Ravensthorpe.

Why does the amount I was charged by the Shire of Ravensthorpe not match my original invoice?

The final amount can differ from an initial estimate if additional fees were added (for example, amended application fees, late payment penalties, or updated animal registration categories). In some cases, partial payments or credits may have been applied to your account, changing the outstanding balance that was processed. Compare the charge to your most recent invoice, rate notice, or statement from the Shire, and contact their rates or finance team if the figures still don’t align.

How do I get a copy of a receipt or invoice for a Shire of Ravensthorpe charge?

If you paid in person or over the phone, a receipt is usually emailed or printed at the time of payment; check your email (including spam/junk folders) and any physical documents you were given. If you can’t locate it, contact the Shire via the details on ravensthorpe.wa.gov.au and provide the payment date, amount, and your name or property details so they can reissue a receipt or statement. Having the last four digits of the card used and the transaction reference from your bank statement can help staff find the record faster.

How can I dispute a Shire of Ravensthorpe charge or request a refund?

If you believe you’ve been incorrectly charged, contact the Shire’s finance or customer service team as soon as possible using the phone number or email listed on ravensthorpe.wa.gov.au. Provide supporting details such as the transaction date and amount, copies of relevant notices or correspondence, and why you believe the charge is incorrect (for example, infringement withdrawn, duplicate payment, or overcharge). Refunds or adjustments are assessed under the Shire’s policies and applicable legislation, and staff will advise what documentation is required and how any approved refund will be processed back to your account or card.

How do I cancel or change recurring payments I’ve set up for my council rates or fees?

If you set up recurring payments through your own bank (such as a scheduled transfer or BPAY), you must log in to your online or mobile banking and modify or cancel those instructions directly. If you entered into a formal direct-debit or instalment arrangement with the Shire of Ravensthorpe, contact the Shire’s rates or finance section using the contact details on their website to request a change or cancellation. Keep in mind that cancelling a payment method does not remove the underlying liability for rates or fees—you’ll need to make sure you put another payment arrangement in place if amounts are still owing.

Why do I see a small or temporary pending charge from the Shire of Ravensthorpe?

In some cases, when paying online or by card, your bank may show a pending authorization before the final payment is settled. This can look like a duplicate or provisional charge for the same amount and usually disappears or is replaced by the final transaction within a few business days, depending on your bank’s processing times. If a pending amount remains for an unusually long period, contact your bank first, then the Shire if the issue is not resolved.

Who should I contact at the Shire of Ravensthorpe if I still can’t identify the charge?

If, after checking your rates, registrations, infringements, and recent dealings with the council, you still can’t identify the charge, contact the Shire’s customer service team via the phone number or email address listed on ravensthorpe.wa.gov.au. Have your bank statement handy and be ready to provide the transaction date, exact amount, the name on the card, and any reference numbers shown by your bank. Staff can look up payments against your details, explain what the charge relates to, and guide you on next steps if it appears to be an error or possible fraud.

This merchant is in the Government category

Browse all

Related Merchants

North Sydney Council
Brisbane City Council
Australian Securities and Investments Commission
VicRoads
City of Parramatta Council

Compare Shire of Ravensthorpe

vsNorth Sydney CouncilvsBrisbane City CouncilvsAustralian Securities and Investments Commission

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you