Shire of Toodyay

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The Shire of Toodyay is a local government authority responsible for municipal services, planning, infrastructure, and community facilities in the Toodyay region of Western Australia.

Toodyay, Western Australia, Australia
toodyay.wa.gov.au

About Shire of Toodyay

The Shire of Toodyay is the local government authority for the Toodyay region in Western Australia. It manages municipal services such as road maintenance, waste collection, parks and reserves, community facilities, town planning, building approvals, animal management, and local laws. The Shire also administers property rates, community programs, recreation facilities, and various licences and permits for residents, businesses, and visitors. Payments to the Shire are typically processed in Australia via card, BPAY, online payments, over-the-counter at the Shire office, or sometimes through third‑party platforms linked from their official website at toodyay.wa.gov.au.

A charge from “Shire of Toodyay” may appear on your bank or card statement for several reasons, most commonly for annual property rates, instalment payments, or other council fees. Other frequent causes include payments for building or planning applications, development or verge permits, animal registrations (such as dog or cat registration renewals), ranger services, infringements (parking or local law fines), waste services, or hire/booking fees for community halls, sporting facilities, or campsite/visitor services. You may also see the Shire name when paying event fees, facility keys/bonds, cemetery fees, or paying invoices issued for specific works or services.

To verify a Shire of Toodyay charge, first review any recent rates notices, infringement notices, licences, registrations, booking confirmations, or council invoices you have received, including email receipts from online payments. Compare the amount and date of the bank charge with your paperwork or any online payment confirmations from toodyay.wa.gov.au. If you still have questions, contact the Shire directly via the contact details on their official website or your notice, provide the date, amount, and any reference on the transaction, and ask them to check their records. They can confirm what the payment relates to, correct any billing errors, and advise on refunds, cancellations, or alternative payment arrangements where applicable.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Shire of Toodyay.

  1. SHIRE OF TOODYAY TOODYAY AUS

Frequently Asked Questions

Why was I charged by the Shire of Toodyay for an amount similar to my council rates?

This is most likely a payment of your property rates or a scheduled rates instalment. The Shire issues annual rates notices, and many residents pay in instalments (for example, quarterly) using card, BPAY, or online payment. Check your latest rates notice for the total due and instalment dates, then compare them to the transaction date and amount on your statement.

I see a Shire of Toodyay charge that matches a fine amount—what could this be?

If the amount lines up with a parking, animal, or local law infringement you received, the charge is likely payment for that fine. This can occur after you pay online, over the phone, or at the Shire office using your debit or credit card. Refer to your infringement notice number and any email or printed receipt to confirm the payment.

Why do I see a Shire of Toodyay charge after booking a hall, oval, or community facility?

Facility hire fees and sometimes security bonds or key deposits are processed through the Shire of Toodyay, so the charge will appear under the Shire’s name on your statement. You may see separate line items if there is a hire fee plus a refundable bond. Review your booking confirmation or facility hire form, which will list all applicable charges, bonds, and due dates.

Can the Shire of Toodyay place a temporary hold or pre‑authorisation on my card?

In some cases, a temporary hold may be placed when you pay a bond or deposit via card (for example, for facility keys or equipment). This can show as a pending transaction or a separate amount until it is either captured as a payment or released. If a hold has not cleared after several business days, contact the Shire with the transaction details so they can check whether the bond has been processed or should be reversed.

How do I change or cancel an ongoing payment arrangement with the Shire of Toodyay?

If you have a formal rates payment arrangement or direct debit in place, you need to contact the Shire of Toodyay directly to amend or cancel it. Use the contact details on your rates notice or visit toodyay.wa.gov.au for current phone and email contacts. Provide your assessment number or invoice number and allow processing time before the next due instalment to avoid additional charges.

How can I request a refund or correct an overpayment to the Shire of Toodyay?

If you believe you’ve paid twice, paid the wrong amount, or been charged in error, contact the Shire’s rates or finance team as soon as possible. Have your receipt, property assessment or invoice number, and the exact transaction amount/date ready. The Shire will review your account and, where eligible, process a refund or credit in line with their local refund and fee policies.

What are common Shire of Toodyay charge amounts I might see on my statement?

Common amounts include larger annual or instalment-sized charges for property rates, smaller recurring amounts for animal registrations, and varied fees for planning or building applications, infringements, and facility or campsite bookings. Because fees are set by council and may change each year, you should check your latest notice, application form, or the fees and charges schedule on toodyay.wa.gov.au to match a specific amount.

How do I contact the Shire of Toodyay to identify an unknown charge?

Go to the official website at toodyay.wa.gov.au and use the listed phone number or contact form to reach the Shire office, or visit in person during business hours if you are local. Provide your full name, address (if you are a ratepayer), the date and exact amount of the charge, and any transaction or reference number from your bank. Staff can search their records to tell you whether the payment relates to rates, an invoice, an infringement, a booking, or another service.

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