SK Roaming is the international roaming, SIM, and eSIM service brand operated by SK Telecom for travelers, offering mobile data, voice, and device rental products primarily in South Korea.
SK Roaming is a roaming-focused service brand of SK Telecom, South Korea’s largest mobile network operator. Through its website skroaming.com, airport counters, and roaming centers, SK Roaming sells prepaid SIMs, eSIMs, portable Wi‑Fi routers, and rental phones aimed mainly at foreign visitors to Korea and Korean customers traveling abroad. The service emphasizes unlimited or high‑volume data plans, free incoming calls and SMS on many plans, and convenient pickup and return locations at major Korean airports.([skroaming.com](https://www.skroaming.com/charge?utm_source=openai))
A charge labeled “EXIMBAY CO.,*skroaming” typically indicates that you purchased a roaming product (such as an eSIM, physical SIM, Wi‑Fi router, or phone rental/plan extension) through the SK Roaming online site, which processes card payments via the Eximbay payment gateway. Charges may appear as a one‑time upfront fee for a specific number of service days, additional top‑ups for voice or data, or extra fees such as late‑return or device‑loss penalties, depending on the product you selected and how it was used.([skroaming.com](https://www.skroaming.com/charge?utm_source=openai))
If you don’t recognize this transaction, first check your email (including spam) for receipts from skroaming.com or Eximbay, and review your SK Roaming account or reservation details on their website using the email, passport, or reservation number you used at purchase. You can also match the posting date and amount with your travel dates to Korea or other trips where you may have used SK Telecom roaming services. For unresolved questions, contact SK Roaming’s customer service via the contact details on skroaming.com or SK Telecom’s roaming customer center; if you still believe the charge is unauthorized, you should then dispute it with your card issuer, providing any correspondence and receipts as supporting documentation.([skroaming.com](https://www.skroaming.com/charge?utm_source=openai))
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to SK Roaming.
Why do I see an “EXIMBAY CO.,*skroaming” charge on my card?
This descriptor usually means you purchased an SK Roaming product—such as an eSIM, physical SIM, Wi‑Fi router, or phone rental—through the skroaming.com website, which uses Eximbay as its payment processor. Compare the transaction date and amount to your SK Roaming booking or your recent trip dates to Korea or other destinations where you used SK Telecom roaming services.
What kinds of products does SK Roaming typically charge for and in what amounts?
SK Roaming commonly charges fixed, upfront fees for eSIMs, SIM cards, and portable Wi‑Fi routers, priced per day or for a set validity period, plus optional top‑ups for voice calls or extra data. You may also see separate charges for device deposits, late returns, or lost equipment fees when renting a Wi‑Fi router or phone; exact pricing varies by plan and promotion and is shown during checkout on skroaming.com before you confirm payment.([skroaming.com](https://www.skroaming.com/charge?utm_source=openai))
How can I view or download my SK Roaming receipt to confirm this charge?
Log in to skroaming.com with the email, reservation number, or passport details you used when booking, then check your purchase or reservation history section for your order. You can usually view the plan details, dates, and total amount paid, and in many cases print or download a receipt; also search your email inbox for messages from SK Roaming or Eximbay sent around the purchase date.([skroaming.com](https://www.skroaming.com/charge?utm_source=openai))
How do I cancel an SK Roaming eSIM, SIM, or Wi‑Fi router reservation before my trip?
Cancellation rules depend on the specific SK Roaming product and are described in the terms and conditions at checkout. Typically, you must cancel before activation or before the scheduled start date by logging into skroaming.com and managing your reservation, or by contacting the SK Roaming customer center. If you ordered a physical SIM or rental device for airport pickup, you may need to cancel before the pickup time to avoid no‑show or cancellation fees.([skroaming.com](https://www.skroaming.com/reservation/?utm_source=openai))
How do I request a refund for an SK Roaming charge I believe is incorrect?
First, compare the charge to your SK Roaming order details (plan type, number of days, and any add‑ons). If you still believe the amount is wrong, contact SK Roaming customer service using the phone number or email listed on skroaming.com and provide your name, reservation number, and screenshots of the charge. They can clarify usage records, adjust mistaken fees, or advise if you need to go through Eximbay or your card issuer for a refund or chargeback.([skroaming.com](https://www.skroaming.com/charge?utm_source=openai))
Why do I see more than one SK Roaming or Eximbay charge after my trip?
It’s possible to see multiple charges if you purchased several products (for example, an eSIM plus a Wi‑Fi router), extended your plan, added voice or data top‑ups, or incurred a late‑return or device‑loss fee on rented equipment. Some banks also show an initial authorization hold and then the final settled amount separately, with the hold dropping off later. Review each charge against your SK Roaming order history to confirm what they correspond to.([skroaming.com](https://www.skroaming.com/charge?utm_source=openai))
Does SK Roaming place temporary authorization holds on my card?
When you book online, SK Roaming (via Eximbay) may place a temporary authorization on your card to confirm that the payment method is valid. This can appear as a pending transaction or a small amount that later disappears. For rentals, an additional hold or deposit may be taken to cover possible device damage or loss, with the unused portion released after proper return of the equipment.([skroaming.com](https://www.skroaming.com/charge?utm_source=openai))
How can I contact SK Roaming if I have questions about a specific card charge?
Visit skroaming.com and go to the Contact or Customer Center section to find current phone numbers and email addresses for the SK Roaming customer center; the site lists dedicated support lines and an email such as skroaming@sktelecom.com for roaming inquiries. Provide your full name, last four digits of your card, transaction date and amount, and any reservation information so they can quickly look up the payment and advise you.([skroaming.com](https://www.skroaming.com/charge?utm_source=openai))