State of Missouri

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The State of Missouri processes various online and phone payments for departments such as the Department of Revenue (DMV) and Department of Health through a centralized billing system that can appear on card statements with a toll‑free number like 877‑332‑3901 and a generic location such as MO KANSAS CITY.

Jefferson City, Missouri, United States
mo.gov

About State of Missouri

The merchant descriptor string “MO KANSAS CITY 877-3323901” most consistently traces back to State of Missouri payment processing used by multiple state agencies, including the Missouri Department of Revenue (DMV) and the Missouri Department of Health. Public purchasing-card statements show this same toll-free number paired with descriptors like “MO DMV 877-3323901 MO” and “MO DEPT OF HEALTH 877-332-3901 MO,” indicating that 877‑332‑3901 is a shared payment contact for the State of Missouri, not a private business in Kansas City.([lakesaintlouis.com](https://www.lakesaintlouis.com/AgendaCenter/ViewFile/Agenda/_02182025-1218?utm_source=openai)) The state’s capital and primary administrative offices are in Jefferson City, Missouri, even when card descriptors show another Missouri city.

A charge with this descriptor usually represents a government-related payment to the State of Missouri. Common examples include vehicle registration or title fees, driver’s license renewals, taxes or penalties processed by the DMV, health-related licenses or permits, and other state fees. In some cases, local governments, schools, or agencies also pay state health or DMV fees that appear under this merchant, which explains why similar descriptors show up in municipal and school district financial reports.([fergflor.org](https://www.fergflor.org/site/handlers/filedownload.ashx?FileName=September+2019+Board+Financial+Report.pdf&dataid=9180&moduleinstanceid=8568&utm_source=openai)) These payments are typically one‑time fees, but they may recur when you renew licenses, registrations, or permits.

If you have questions about a charge, first match the date and dollar amount to any recent activity involving the State of Missouri—such as visiting a DMV office, renewing a registration online, paying a state fine, or completing a health or professional licensing transaction. You can look up receipts or confirmation emails from Missouri state online services, or log into your account on the appropriate Missouri agency website (for example, the Department of Revenue). If you still can’t identify the charge, contact the relevant state department listed on your paperwork, or start with the main state portal at mo.gov for correct contact links. If your bank statement explicitly shows “MO DMV” or “MO DEPT OF HEALTH” along with this phone number, that will tell you which agency to call; otherwise, you can ask your card issuer for the full merchant name and detail record and then contact that agency to resolve any billing issues.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to State of Missouri.

  1. 877-3323901
  2. MO KANSAS CITY 877-3323901

Frequently Asked Questions

Why does my statement show a charge from “MO KANSAS CITY 877-3323901”?

This descriptor is commonly used for State of Missouri payments processed through a centralized system, often tied to agencies like the Missouri Department of Revenue (DMV) or Department of Health. Even if it lists “KANSAS CITY,” the actual payee is a Missouri state agency, usually for fees such as vehicle registration, licensing, or other state services.

How can I confirm which Missouri agency this charge to 877-332-3901 went to?

Check the detailed transaction view in your online banking; some banks show an expanded description such as “MO DMV 877-3323901 MO” or “MO DEPT OF HEALTH 877-332-3901 MO.”([lakesaintlouis.com](https://www.lakesaintlouis.com/AgendaCenter/ViewFile/Agenda/_02182025-1218?utm_source=openai)) Then compare the date and amount to any recent DMV, health license, or other state payments. If it’s still unclear, call your card issuer and ask for the full merchant name; that will usually specify the exact Missouri department.

What types of payments usually appear under this State of Missouri merchant line?

Typical payments include DMV-related fees (vehicle registration renewals, title fees, driver’s licenses), health department fees (facility or professional licenses, certificates, or test fees), and other state-level charges or permits. Public purchasing-card statements show this number used for both DMV and Department of Health transactions, which indicates it’s a general state-government payment channel.([cmca.us](https://cmca.us/wp-content/uploads/2020/10/August-27-Board-Report.pdf?utm_source=openai))

Is this a one-time charge or a recurring subscription?

Most State of Missouri payments that show as “MO KANSAS CITY 877-3323901” are one-time charges for a specific service date, such as a registration renewal or application fee. However, you might see similar amounts annually or biennially when you renew licenses, registrations, or permits, which can make them look like recurring charges over longer intervals.

How do I get a receipt or invoice for this Missouri state charge?

If you paid online, you likely received a confirmation email or were given a printable receipt from the Missouri agency’s website (for example, the Department of Revenue’s online renewal portal). Search your email for terms like “Missouri Department of Revenue,” “Missouri Department of Health,” or “State of Missouri” around the transaction date, or log back into the relevant state system to download a copy of your payment confirmation.

How can I dispute or request a refund for a State of Missouri charge?

Refunds and corrections are handled by the specific agency that collected the fee. Identify which department you paid (DMV, Health, etc.), then visit its page via the state portal at mo.gov to find billing or customer service contacts. Provide the exact charge amount, transaction date, the last four digits of your card, and any reference or confirmation numbers so they can locate your payment and advise on refund eligibility or corrections.

Why does the descriptor mention Kansas City if the state capital is Jefferson City?

The city shown in the descriptor (such as “KANSAS CITY”) often reflects how the payment processor or acquiring bank has configured the merchant record, and doesn’t always match the agency’s physical office. Official records and public financial statements tie this phone number to statewide entities like the Missouri DMV and Department of Health, which are administered out of Jefferson City even if another Missouri city appears on the card line.([lakesaintlouis.com](https://www.lakesaintlouis.com/AgendaCenter/ViewFile/Agenda/_02182025-1218?utm_source=openai))

What should I do if I don’t recognize this charge and suspect fraud?

First, rule out any recent interactions you or family members have had with Missouri state agencies—such as vehicle purchases, title transfers, license renewals, or health-related fees. If no one on the account recognizes the charge and your bank cannot tie it to a known Missouri transaction, immediately report it to your card issuer as potentially unauthorized so they can block the card if needed and start a dispute investigation, while you separately contact the identified state agency if your issuer provides that detail.

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