Summerhill Waste Management Centre

Government96% confidence

Summerhill Waste Management Centre is a solid waste landfill and resource recovery facility operated by the City of Newcastle, providing disposal, recycling and processing services for domestic and commercial waste in the Newcastle region of New South Wales, Australia.

Newcastle, New South Wales, Australia
Owned by City of Newcastle

About Summerhill Waste Management Centre

Summerhill Waste Management Centre is the City of Newcastle’s main solid waste landfill and resource recovery facility, located near Newcastle in New South Wales, Australia. Operated by the local government, it provides disposal, recycling and processing services for both domestic and commercial customers, including general waste, construction and demolition material, green waste, scrap metal, whitegoods and problem wastes accepted under specific programs. Fees and charges are set by the City of Newcastle and published annually on the council’s website (newcastle.nsw.gov.au), and many local businesses hold commercial accounts for regular tipping and waste services.

A charge from “Summerhill Waste Management Centre” or a similar description on your bank or card statement usually relates to gate fees for disposing of waste at the facility, either as a one‑off visit or through a commercial account. Common scenarios include paying at the weighbridge for a trailer or truck load, minimum tip fees for small loads, charges per tonne for commercial or construction waste, green waste disposal, or special handling fees for certain materials. Some businesses are billed periodically (e.g. monthly) for multiple visits under an account, so you might see recurring or grouped charges rather than a separate transaction for every trip. In some cases, you may also see a small pre‑authorisation or pending amount when your card is first processed at the gate, which is later adjusted to the final weight‑based fee.

To verify or resolve questions about a Summerhill Waste Management Centre charge, start by checking the date and amount against any recent trips you (or your business, contractor or tenant) made to dispose of waste in the Newcastle area. Look for paper or emailed receipts given at the weighbridge, or account statements if you use a commercial tipping account. If you still can’t identify the charge, contact the City of Newcastle (quoting the exact transaction date, amount and the last four digits of the card used) using the council’s main customer service line or online contact form listed at newcastle.nsw.gov.au, and request a copy of the weighbridge docket or invoice. For unexplained or duplicate charges, your bank or card issuer can also assist with disputing a transaction after you’ve attempted to resolve it with council.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Summerhill Waste Management Centre.

  1. SUMMERHILL WASTE MANAG WALLSEND AU

Frequently Asked Questions

Why was I charged by Summerhill Waste Management Centre on my card?

This charge typically corresponds to gate fees for disposing of waste at the Summerhill facility, such as general household waste, construction and demolition material, or green waste. If you visited with a car, trailer, ute or truck, you are charged either a minimum fee or a weight‑based fee recorded at the weighbridge. Many trades, transport operators and businesses also have staff who tip waste there as part of their work, so the charge may relate to a job completed on your behalf.

What are typical amounts I might see from Summerhill Waste Management Centre?

Common transaction amounts reflect minimum gate fees for small domestic loads through to per‑tonne charges for larger or commercial loads. A single domestic visit might be a relatively modest fixed fee, while commercial and construction loads can total significantly more depending on weight and waste type. Exact prices are set by the City of Newcastle’s annual fees and charges schedule, which you can check under ‘Waste’ on newcastle.nsw.gov.au, or by referring to your weighbridge receipt or tax invoice.

Why do I see multiple or recurring charges from Summerhill Waste Management Centre?

If you or your business regularly disposes of waste at Summerhill, you may see multiple transactions corresponding to separate visits, especially for tradespeople, transport operators and waste contractors. Commercial customers with accounts may be billed periodically (for example monthly) for all tipping activity during that period, resulting in repeating charges around the same date each month. Review your account statements or job records to confirm which vehicles and dates align with each charge.

Can I cancel or pause a Summerhill Waste Management Centre account or direct debit?

If you have a commercial tipping account or direct debit arrangement through the City of Newcastle, you’ll need to contact the council to change, suspend or close it. This is usually done in writing via council’s customer service email or online form, or by calling and requesting the relevant account forms. Any outstanding tipping charges up to the date of closure will still need to be paid, and access for your vehicles may be suspended once the account is closed or placed on hold.

How do I request a copy of a receipt or ask for a refund for a Summerhill charge?

To obtain a receipt or query a charge, contact the City of Newcastle with the transaction date, the exact amount, the name on the card, and the last four digits of the card number. They can usually locate the corresponding weighbridge docket or invoice and email or post a copy to you. If you believe you were overcharged (for example, an incorrect waste category or duplicated tip), ask council to review the transaction; any approved fee adjustments or refunds are processed back to your original payment method, subject to council’s refund policy.

Why is there a pending or small pre‑authorisation amount from Summerhill Waste Management Centre?

When paying by card at the gate, the payment system may place a pre‑authorisation or show a pending charge while your vehicle is weighed and the final fee is calculated. In some cases this can appear as a temporary small or rounded amount that later disappears or is replaced by the final transaction. These pre‑authorisations are not final charges and should clear automatically within a few business days, depending on your bank.

Can someone else’s visit to Summerhill appear on my card or account?

Yes. If you’ve given a business, contractor, staff member or family member permission to use your card or a commercial tipping account in your name, their loads will be billed back to you. This is common for building or landscaping jobs where waste is taken to Summerhill as part of the service. Check any invoices from contractors or internal job logs, and if you believe your card or account was used without permission, contact both the City of Newcastle and your bank promptly.

How do I contact Summerhill Waste Management Centre about a billing issue?

Summerhill is operated by the City of Newcastle, so billing and account enquiries are handled through council’s customer service. Visit newcastle.nsw.gov.au and navigate to the Waste or Summerhill Waste Management Centre section for contact details, or call the council’s main customer service number during business hours and ask for assistance with a Summerhill Waste Management Centre charge. Having your transaction details and any receipts ready will help staff resolve your enquiry more quickly.

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