Town of Little Elm

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The Town of Little Elm is the municipal government serving Little Elm, Texas, providing local services such as utilities, public safety, public works, and community programs.

Little Elm, Texas, United States
littleelm.gov

About Town of Little Elm

The Town of Little Elm is the local municipal government for Little Elm, a lakeside community in Denton County, Texas, within the Dallas–Fort Worth metropolitan area. Operating under a council–manager form of government, the town oversees essential public services including water and wastewater utilities, trash and recycling, public safety (police and fire), parks and recreation, library services, community events, and development services. Its town hall and primary administrative offices are located at 100 W. Eldorado Parkway in Little Elm, Texas.

A charge from “TOWN OF LITTLE ELM” or “LITTLE ELM TOWN OF LITTLE” on a card statement is most commonly related to a municipal payment—such as a water, wastewater, and trash utility bill, municipal court fine or fee, permit or inspection fee, facility rental, recreation program registration, or participation in a town-run event or service. Many of these payments can be made online through the town’s official payment portals, at town facilities, or via drop box, and they will typically settle as a one-time charge for the billed amount, though utilities and some services may recur on a regular billing cycle if you pay them each month.

If you have questions about a charge, start by checking recent utility bills, municipal court notices, permits, or receipts from Town of Little Elm departments. You can verify details or request clarification by contacting the town via the official website’s staff directory or specific departments such as Utility Billing for water/sewer/trash inquiries or Municipal Court for citation-related payments. Having your account number, citation number, or invoice/receipt handy will speed resolution. If you still do not recognize the transaction, contact both your card issuer and the appropriate Town of Little Elm department to confirm whether a payment was processed in your name and to discuss next steps.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Town of Little Elm.

  1. POS Purchase TX LITTLE ELM TOWN OF LITTLE CA SEQ# 086388 6615

Frequently Asked Questions

Why do I see a charge from the Town of Little Elm on my card statement?

Most card charges from the Town of Little Elm are related to municipal services such as water, wastewater, and trash utility bills, municipal court fines or fees, permits and inspections, facility rentals, or recreation program registrations. Compare the charge amount and date to any recent town bills, tickets, permits, or program sign-ups you’ve had with Little Elm.

What is the most common reason for Town of Little Elm card charges?

The most common recurring charges are monthly utility bills for water, wastewater, and trash service managed by the town’s Utility Billing Office. These are typically billed on a regular cycle and can be paid online through the town’s utility billing portal or via the drop box and in-person options described on their website.

How can I confirm if a Town of Little Elm charge is for my water/utility bill?

Log in to the Town of Little Elm’s utility billing portal from the official website and review your recent payments and billing history. Match the payment date and amount shown there with the charge on your card statement. You can also contact Utility Billing directly using the phone number or email listed on the town’s Water Billing Customer Service page and provide your utility account number for verification.

How do I dispute or get a refund for a Town of Little Elm charge I believe is incorrect?

First, contact the relevant department—typically Utility Billing for water/sewer/trash issues or Municipal Court for citation and court-related payments. Explain the charge, provide your name, address, account or citation number, and the last four digits of the card used. The department can review the transaction and advise whether an adjustment, credit, or refund is appropriate under town policies. If you still disagree, you may also open a dispute with your card issuer while the town reviews your case.

Can Town of Little Elm payments appear as multiple or split transactions on my statement?

Yes. If you paid more than one item in a single visit (for example, a utility bill plus a permit or recreation fee), or made several online payments on the same day, they may appear as separate card transactions. Additionally, some online systems can generate a small temporary authorization before the final charge posts, which may briefly look like duplicate activity until the authorization drops off.

Does the Town of Little Elm place temporary authorization holds on cards?

Some online or in-person payment systems used by the Town of Little Elm may place a small temporary authorization hold to verify your card. This hold is not a final charge and should automatically fall off your account within a few business days. The final posted amount should match the bill, fine, or fee you approved at checkout or in the payment portal.

How can I stop recurring Town of Little Elm charges if I move or no longer use the service?

For utilities, you must request a disconnection or transfer of service through the town’s utility billing portal or by contacting Utility Billing directly. Provide your move-out date, forwarding address, and account details. For recurring recreation memberships or facility-related automatic payments, contact the Parks & Recreation or facility office shown on your membership agreement to cancel or update billing before your next cycle.

How can I contact the Town of Little Elm about a billing question?

Visit the official website at littleelm.gov and use the Staff Directory or departmental pages (such as Water Billing Customer Service or Municipal Court) to find phone numbers and email contacts. When you call or email, have your account number, citation number, or invoice and the exact charge amount and date from your card statement ready so staff can quickly locate and review your transaction.

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