Transportation Worker Identification Credential

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The Transportation Worker Identification Credential (TWIC) is a U.S. federal biometric ID card issued by the Transportation Security Administration (TSA) for workers who need unescorted access to secure areas of maritime facilities and vessels. Application and renewal fees for TWIC are commonly billed to payment cards as TWIC-related charges.

Springfield, Virginia, USA
tsa.gov
Owned by Transportation Security Administration (TSA)

About Transportation Worker Identification Credential

The Transportation Worker Identification Credential (TWIC) is a tamper‑resistant, biometric identification card required under the Maritime Transportation Security Act for individuals who need unescorted access to secure areas of U.S. maritime facilities and vessels. The program is administered by the Transportation Security Administration (TSA), part of the U.S. Department of Homeland Security, which conducts a security threat assessment and, if approved, issues the credential. TWIC enrollment, renewals, and card replacement services are delivered through TSA’s contracted Universal Enrollment Services provider, IDEMIA, via online pre‑enrollment and in‑person enrollment centers across the United States. ([tsaenrollmentbyidemia.tsa.dhs.gov](https://tsaenrollmentbyidemia.tsa.dhs.gov/programs/twic?utm_source=openai))

A TWIC-related charge on a payment card statement typically represents the fee for a new TWIC enrollment, a renewal, or a replacement card. Applicants and cardholders pay non‑refundable fees (with standard and reduced rates) by credit or debit card, money order, or company check as part of the application process. These fees cover the security threat assessment, FBI fingerprint processing, and card production. Charges may appear at the time of online pre‑enrollment, at the in‑person enrollment appointment, or when a card replacement or other service is requested. ([tsaenrollmentbyidemia.tsa.dhs.gov](https://tsaenrollmentbyidemia.tsa.dhs.gov/programs/twic?utm_source=openai))

If you have questions about a TWIC charge, you can verify it by confirming that you recently applied for, renewed, or replaced a TWIC card and by checking your confirmation email or receipt from the TSA Enrollment by IDEMIA site. Cardholders can also log into the TSA enrollment portal to review application status and payment history, or contact the TSA Enrollment Help Center / IDEMIA customer support for billing assistance. If you do not recognize the charge, compare the amount and date with TWIC fee information on TSA’s official site, and contact your card issuer promptly to dispute any suspected unauthorized transaction. ([tsaenrollmentbyidemia.tsa.dhs.gov](https://tsaenrollmentbyidemia.tsa.dhs.gov/programs/twic?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Transportation Worker Identification Credential.

  1. TWIC

Frequently Asked Questions

Why do I see a charge labeled “TWIC” or “TWIC Enrollment” on my card statement?

A “TWIC” charge usually corresponds to a Transportation Worker Identification Credential application, renewal, or replacement fee processed through TSA’s enrollment system and its vendor IDEMIA. If you recently scheduled or completed a TWIC enrollment appointment, renewed your card, or requested a replacement, that fee is likely the source of the charge.

How much does a TWIC card typically cost, and can the amount vary?

TSA sets a standard fee for a new TWIC, along with a reduced fee for eligible applicants who hold certain other credentials (such as a hazardous materials endorsement or FAST card). The exact amounts can change over time, so you should confirm current pricing on the official TSA TWIC page; the charge on your statement should match the fee shown there for the type of service you selected (new enrollment, renewal, or reduced‑rate option). ([tsaenrollmentbyidemia.tsa.dhs.gov](https://tsaenrollmentbyidemia.tsa.dhs.gov/programs/twic?utm_source=openai))

Can TWIC fees be refunded if my application is denied or I change my mind?

TWIC fees are generally non‑refundable, even if TSA ultimately denies your application after the security threat assessment. This policy is specified in federal regulations and program guidance, because the fee covers the cost of conducting the background checks and processing your application, not just issuing the card. ([legalclarity.org](https://legalclarity.org/twic-card-who-needs-one-and-how-to-apply/?utm_source=openai))

How can I verify that a TWIC charge on my card is legitimate?

First, confirm whether you, your employer on your behalf, or a family member recently submitted a TWIC application, renewal, or replacement request around the date of the charge. Next, check your confirmation email or receipt from the TSA Enrollment by IDEMIA site and compare the amount. You can also log into the TSA enrollment portal to review your application status and any associated payments. If anything looks off, contact TSA Enrollment customer support and your card issuer.

How do I get a copy of my receipt or proof of payment for my TWIC transaction?

If you enrolled or renewed online or at an enrollment center, you should have received a printed or emailed receipt. To obtain another copy, log into your account on the TSA Enrollment by IDEMIA website and look for application details or payment history. If you cannot locate it, contact the TSA Enrollment Help Center and provide your name, date of birth, and approximate transaction date so they can look up your record. ([tsaenrollmentbyidemia.tsa.dhs.gov](https://tsaenrollmentbyidemia.tsa.dhs.gov/programs/twic?utm_source=openai))

Could a TWIC charge appear as a small temporary authorization on my card?

Most TWIC transactions post as standard fee charges, but depending on the payment processor, your bank may initially show a pending authorization before the final amount is captured. This pending entry typically disappears once the final TWIC fee posts. If a small test amount lingers or you see multiple pending items, contact your bank for clarification and verify with TSA Enrollment support that only one fee was processed for your application.

How do I contact someone about a billing problem related to my TWIC application?

For billing or payment problems, start with the TSA Enrollment Help Center, which is operated by IDEMIA as TSA’s Universal Enrollment Services provider. You can reach them using the contact options listed on the TSA Enrollment website (phone and online help). Have your enrollment ID or confirmation number and the last four digits of the card used for payment ready. If they confirm no charge or a different amount than what appears on your statement, follow up with your card issuer to dispute or correct the transaction. ([tsaenrollmentbyidemia.tsa.dhs.gov](https://tsaenrollmentbyidemia.tsa.dhs.gov/programs/twic?utm_source=openai))

Why am I being charged again if I already have a TWIC card?

You may see a new TWIC charge if you initiated a renewal before your card’s expiration, requested a replacement for a lost, stolen, or damaged card, or updated certain information that requires card reissuance. Each of these actions can trigger a new fee. Check your TWIC expiration date, any recent replacement requests, and your online account to confirm which service generated the additional charge. ([tsaenrollmentbyidemia.tsa.dhs.gov](https://tsaenrollmentbyidemia.tsa.dhs.gov/programs/twic?utm_source=openai))

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