Western Australia Police Force

Government93% confidence

The Western Australia Police Force is the state government agency responsible for providing policing and law enforcement services across Western Australia, including issuing National Police Certificates and other police checks.

East Perth, Western Australia, Australia
wa.gov.au
Owned by Government of Western Australia

About Western Australia Police Force

The Western Australia Police Force is the state government law enforcement agency for Western Australia. In addition to frontline policing, road safety enforcement and criminal investigations, the agency also provides a range of paid administrative services to the public. These include National Police Certificates (NPC) and other police checks for employment and licensing, firearms licensing fees, security and crowd-control licensing fees, infringement and fine payments, and various application and renewal charges. Online payments are typically processed via secure WA Government payment portals linked from wa.gov.au or from specific WA Police pages.

A charge from the Western Australia Police Force may appear on your bank or card statement if you recently applied for or renewed a National Police Certificate, paid a traffic or criminal infringement, renewed a firearms or security-related licence, or made another fee payment through a WA Police or WA Government online service. These charges can be one-off payments (such as a single NPC application or fine) or periodic charges for licence renewals or payment plans. Depending on your bank, the transaction description might appear as “WA POLICE”, “WA POLICE FORCE”, “WA POLICE NPC”, “WA POLICE LICENSING” or similar. Some users may also see a small pending or pre-authorisation amount when submitting an online payment before the final charge is processed.

If you’re unsure about a Western Australia Police Force charge, start by checking recent activities such as job applications requiring a police check, traffic infringements, firearms or security licence renewals, or online forms you may have submitted through wa.gov.au. Locate any confirmation emails or receipts from WA Police or the WA Government payments portal and compare the date and amount to your statement. For specific billing or receipt questions, contact WA Police through the contact details on their official website (wa.gov.au) or via the non‑emergency assistance line for administrative enquiries. If you still believe the charge is incorrect, your bank can advise on disputing a transaction after you have attempted to resolve it directly with WA Police or the relevant WA Government department.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Western Australia Police Force.

  1. WA Police Check/POST Melbourne AU

Frequently Asked Questions

Why do I see a charge from the Western Australia Police Force on my bank statement?

Most commonly, this relates to a National Police Certificate (NPC) or other police check you applied for, a traffic or criminal infringement you paid, or a firearms/security licence application or renewal. Review any recent online forms, applications or fines you’ve paid through WA Police or wa.gov.au around the date of the charge to confirm the source.

How much does a Western Australia Police Force National Police Certificate usually cost, and what amounts might I see?

Fees for National Police Certificates are set by the WA Government and are usually a fixed amount per certificate (often in the range of several dozen Australian dollars). You might see a single charge roughly matching the advertised NPC fee, sometimes with a small additional card processing surcharge depending on the payment method. For the most accurate and current pricing, check the National Police Certificate section on the WA Police or wa.gov.au website.

Can I be charged more than once for a National Police Certificate or police check?

Each application for a National Police Certificate or similar check attracts its own fee, so multiple applications (for different roles, employers or purposes) will generate multiple separate charges. If you started an application, abandoned it, and then reapplied, you may see more than one transaction. Check your confirmation emails or online account (if applicable) to see how many applications were submitted and paid.

Why do I see a small or pending Western Australia Police Force amount on my card (e.g., a low-value authorisation)?

When you pay online, the WA Government payment gateway may place a temporary pre-authorisation on your card to confirm funds before finalising the transaction. This can appear as a small or pending amount separate from the final fee. These pre-authorisations should drop off automatically within a few business days, leaving only the actual fee you owe.

How do I get a receipt or tax invoice for a Western Australia Police Force payment?

Receipts or tax invoices are typically provided immediately at the end of the online payment process and often emailed to the address you supplied during your application. Check your email (including spam/junk folders) for a message from WA Police or the WA Government payments portal on the date of the charge. If you can’t locate it, contact WA Police using the details on wa.gov.au and provide your full name, date of payment and the last four digits of your card so they can search for your transaction.

Can I cancel a National Police Certificate application or other WA Police service and get a refund?

In most cases, once a National Police Certificate or similar background check application has been submitted and payment processed, the fee is non-refundable, even if the result is not what you expected or the check is no longer required. For other services (such as licence applications, renewals or duplicate documents), refund eligibility depends on WA Police and WA Government policy. Review the specific service’s terms on wa.gov.au or contact the relevant WA Police business unit to ask whether a refund or adjustment is possible in your situation.

What should I do if I don’t recognise a Western Australia Police Force charge or think I’ve been charged incorrectly?

First, confirm with household members or business colleagues that no one else made a payment to WA Police on a shared card. Then review any fines, licence renewals, police checks or applications you may have submitted close to the transaction date, and search your email for WA Police or wa.gov.au payment confirmations. If it still looks unfamiliar or incorrect, contact WA Police using the official contact details on their website with your transaction date, amount and bank description; after that, your bank can assist with lodging a dispute if necessary.

How can I contact the Western Australia Police Force about a payment or billing issue?

For administrative and payment enquiries, use the contact information provided on the relevant service page on wa.gov.au (for example, the National Police Certificate, firearms licensing or infringements section). Many units list specific phone numbers and email addresses for payment and application questions. Avoid using contact details found on third-party sites; always navigate directly to wa.gov.au or the official WA Police pages to ensure you are dealing with the genuine agency.

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