About World Intellectual Property Organization
The World Intellectual Property Organization (WIPO) is a specialized agency of the United Nations based in Geneva, Switzerland. It administers key international systems and treaties for protecting intellectual property (IP), including patents (PCT system), trademarks (Madrid System), industrial designs (Hague System), and dispute resolution services through the WIPO Arbitration and Mediation Center. WIPO also offers IP-related publications, databases, and training programs to governments, companies, law firms, research institutions, and individual creators worldwide.
A WIPO-related charge on your bank or card statement typically arises from fees associated with an IP filing or service. Common reasons include international patent applications under the Patent Cooperation Treaty (PCT), international trademark registrations or renewals under the Madrid System, international design filings via the Hague System, or fees for WIPO mediation, arbitration, or domain name dispute procedures. You may also see charges for WIPO publications, databases, or training course fees, as well as renewal fees or subsequent designations for existing IP rights. In some cases, there may be preliminary authorization holds or test charges when you submit an online payment form, which are reversed after your payment is finalized.
If you are unsure about a WIPO charge, start by checking recent IP filings, renewals, or dispute resolution cases you or your organization have filed through WIPO, as well as any online payments made via the WIPO website (wipo.int). Log into your WIPO user account or the specific system you used (ePCT, Madrid e-services, Hague eServices, WIPO Arbitration and Mediation Center case portal) to review payment confirmations and invoices. For unresolved questions, contact WIPO directly using the contact forms or phone numbers listed on wipo.int/contact; have your application number, case number, or invoice reference ready. Most billing issues—such as duplicate payments, incorrect amounts, or unclear descriptions—can be resolved by providing your payment receipt, date, and the last four digits of the card used.