1-800-Flowers.com

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1-800-Flowers.com is an online flower and gifting retailer offering floral arrangements, plants, gourmet foods, and gift baskets for delivery.

Jericho, New York, USA
1800flowers.com
Owned by 1-800-FLOWERS.COM, Inc.

About 1-800-Flowers.com

1-800-Flowers.com is a leading online florist and gifting company that allows customers to order flowers, plants, gourmet foods, chocolates, gift baskets, and other occasion-based gifts for delivery. They partner with local florists and fulfillment centers to provide same-day and next-day delivery across many locations, as well as ship-to-home gifts through their broader family of brands.

A charge from 1-800-Flowers.com typically appears on your card statement when you place an order through their website, mobile app, or by phone for flowers or gifts. This can include purchases for birthdays, anniversaries, funerals, holidays like Valentine’s Day or Mother’s Day, or corporate gifting. You may also see recurring charges if you’re enrolled in a membership or discount program such as Celebrations Passport, or if you scheduled future or recurring deliveries.

If you have questions about a charge, start by checking your email for order confirmations from 1-800-Flowers.com and reviewing any accounts you have with them (or related brands under the same login) for order history and membership enrollments. You can contact their customer service via their website, phone, or chat to look up orders by email, phone number, or card details. Have the transaction date and amount ready, and ask them to confirm the associated order, recipient, and delivery address. For suspected fraud, contact both 1-800-Flowers.com and your card issuer to dispute or block further charges.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to 1-800-Flowers.com.

  1. Merchant: 1-800-FLOWERS.COM Additional Merchant Info: 598286826 5982868268 11753 08/08/26

Frequently Asked Questions

Why did I get a charge from 1-800-Flowers.com when I only ordered once?

Many orders at 1-800-Flowers.com are charged in full at the time you place the order, even if the delivery date is in the future. Check your email for an order confirmation around the transaction date, including for scheduled deliveries like birthdays or holidays. Also review whether you added any extras (balloons, chocolates, upgraded vases) that may have increased the total.

How can I see what specific order is linked to the 1-800-Flowers.com charge on my card?

Log in to your 1-800-Flowers.com account (or use the “Track Order” tool on their website) and enter your email address and order number, if available. If you don’t have the order number, contact customer service with the last four digits of your card, the charge amount, and date; they can usually locate the order and tell you the recipient name and delivery address tied to that transaction.

Does 1-800-Flowers.com have any membership or subscription programs that could create recurring charges?

Yes. 1-800-Flowers.com offers membership programs such as Celebrations Passport, which provides benefits like free or discounted shipping across their family of brands. These programs typically renew automatically each term. Check your account settings under “My Account” and “Passport” or “Membership” sections to see if you are enrolled and when the next billing date is.

How do I cancel a 1-800-Flowers.com membership or stop recurring deliveries?

To cancel a membership like Celebrations Passport or to stop a scheduled or recurring delivery, log in to your account on 1800flowers.com and go to your account or membership settings. There you can manage auto-renewal and scheduled orders. If you can’t find the option, contact customer service via phone or chat and request cancellation before your next renewal or delivery date to avoid future charges.

How do I request a refund or adjustment for a 1-800-Flowers.com order I’m unhappy with?

If your flowers or gift arrived late, damaged, or not as described, contact 1-800-Flowers.com customer service promptly—ideally within 24–48 hours of delivery. Provide your order number, photos (if applicable), and a description of the issue. They may offer a replacement, store credit, or refund depending on their freshness and satisfaction guarantees and the specifics of your order.

Why do I see multiple similar charges from 1-800-Flowers.com on the same day?

Multiple charges can occur if you placed more than one order, sent gifts to multiple recipients in separate transactions, or added an unrelated membership purchase. Occasionally, you may also see separate authorizations for tax, service fees, or address changes. Review your email confirmations and order history, and if the number of charges does not match your orders, contact support to investigate duplicates.

Does 1-800-Flowers.com place temporary authorization holds on my card?

Yes. Like many online retailers, 1-800-Flowers.com may place a temporary authorization hold on your card to verify funds when you submit an order. This may show as a pending charge that later changes to the final settled amount or disappears if the order is not completed. If a pending hold remains for more than several business days, your bank can confirm when it will drop off.

How can I contact 1-800-Flowers.com about an unrecognized charge?

Visit 1800flowers.com and go to the Help or Contact Us section to access phone numbers, live chat, and support forms. Have your card’s last four digits, the exact amount, and date of the charge ready so they can search their system. Ask them to confirm whether there is an order under your name, email, or billing address; if they cannot locate one, report the transaction to your card issuer as potentially unauthorized.

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