10+ Free Life

E-commerce90% confidence

10+ Free Life is a clean beauty brand that sells plant‑based, non‑toxic, vegan and cruelty‑free nail polishes and nail care products under the 10+ Free Clean Nail Color line. The company operates primarily as an online retailer, shipping directly to consumers.

Wallkill, New York, United States

About 10+ Free Life

10+ Free Life is a clean beauty company focused on creating non‑toxic, plant‑based nail polishes and nail care products. Its flagship line, 10+ Free Clean Nail Color, offers vegan, cruelty‑free formulas designed to be free from more than 21 commonly used harmful chemicals while still delivering long‑lasting wear and trend‑forward colors. The brand emphasizes nail health with its proprietary Nail‑NRGY Bio Peptide Complex™, which aims to strengthen and nourish nails while providing rich, fashion‑oriented shades and treatments.

A charge from 10+ Free Life on a card statement typically comes from an online purchase made at their website, often for nail polish, top and base coats, or nail treatments. Because they sell direct‑to‑consumer and are not authorized through other websites or physical retailers, most legitimate charges will be associated with orders placed on 10freelife.com, sometimes processed via an e‑commerce platform such as Shopify, which can add a prefix like “SP” before the merchant name. Customers may see multiple charges if they placed more than one order, were charged for shipping, or if tax was applied separately depending on jurisdiction.

If someone has questions about a 10+ Free Life charge, the best first step is to search email for an order confirmation or shipping notification from 10+ Free Life and compare the total to the card charge. Customers can log into their account (if created at checkout) on 10freelife.com to review order history and status, or reach out to customer service via the support email published in the brand’s FAQ for issues such as damaged items or delivery problems. Since the company’s policy is that all sales are generally final, refunds are usually limited to cases like breakage in transit, so contacting support promptly with photos and order details will help resolve disputes efficiently before turning to the card issuer.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to 10+ Free Life.

  1. sp 10 free wallkill, ny

Frequently Asked Questions

Why did I get a charge from 10+ Free Life or “SP 10 FREE” on my card statement?

This charge is most likely from an online beauty order you or someone in your household placed at 10freelife.com for 10+ Free Life nail polish or nail care products. The “SP” prefix often indicates a Shopify‑processed transaction, and the shortened descriptor “10 FREE” corresponds to their 10+ Free Clean Nail Color brand based in Wallkill, NY.

Does 10+ Free Life use subscriptions or recurring billing for its products?

Based on current information, 10+ Free Life sells its nail polishes and nail care items as one‑time purchases through 10freelife.com and does not advertise a standard recurring subscription program. If you are seeing multiple charges, review your order confirmation emails and account history to confirm whether multiple separate orders were placed rather than a subscription renewal.

How can I confirm what I bought from 10+ Free Life for this charge?

Search your email for messages from 10+ Free Life or 10freelife.com around the charge date and review the order confirmation, which will list the items, shipping, and taxes. If you created an account at checkout, you can also log into 10freelife.com to view past orders and compare the order total to the amount on your card statement.

What is 10+ Free Life’s policy on refunds or returns if I have an issue with my order?

According to the company’s FAQ, all sales are generally final and they do not accept standard returns or exchanges to keep pricing low. However, if a product arrives damaged or broken, they ask customers to email their support address (listed on 10freelife.com) within a specified window—typically within about a week of delivery—with photos and order details so they can advise on a replacement or refund process.

How do I contact 10+ Free Life about a billing or product problem?

You can contact 10+ Free Life through the support email listed in the FAQ section of 10freelife.com (they route customer service through a Zendesk support address). Include your full name, order number, photos if there is damage, and a description of the billing or product issue. They recommend reaching out as soon as possible, especially for shipment or damage concerns.

Why does my 10+ Free Life charge amount look higher than the product prices I saw online?

The final amount charged at checkout can include sales tax based on your shipping address and any applicable shipping fees, which may make the total higher than the base product prices you remember. Review your emailed invoice from 10freelife.com to see the breakdown of product cost, shipping, discounts, and taxes; it should match the total that appears on your card.

Can 10+ Free Life place temporary authorization holds on my card?

Like many online retailers, 10+ Free Life’s payment processor may place an authorization hold on your card when you submit an order to confirm funds, then capture the final amount when the order is processed. In some cases you may briefly see a pending hold alongside the final posted charge; the extra pending line should disappear automatically once your bank releases the hold.

What should I do if I don’t recognize a 10+ Free Life charge at all?

First, check with household members who may have used your card to buy nail polish or beauty products online and search your email accounts for any order confirmations from 10freelife.com. If you still cannot link the charge to a legitimate purchase, contact 10+ Free Life support with the date and amount of the transaction to see if they can locate an order. If no matching order is found or you suspect fraud, report the transaction to your card issuer and request a new card number.

This merchant is in the E-commerce category

Browse all

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you