123RF

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123RF is an online royalty-free stock content marketplace offering photos, vectors, illustrations, videos, and audio for licensing to individuals and businesses.

Kuala Lumpur, Malaysia
123rf.com
Owned by Inmagine Group

About 123RF

123RF is an online royalty‑free stock content marketplace based in Kuala Lumpur, Malaysia, available globally via 123rf.com. The platform licenses photos, vectors, illustrations, videos, and audio tracks for use in marketing, web design, social media, presentations, and other creative projects. 123RF serves freelancers, small businesses, agencies, and large enterprises with options to buy on demand or through subscriptions, and it offers both standard and extended licenses depending on how the content will be used.

A 123RF charge on your bank or card statement typically appears when you purchase stock content, buy download credits, or sign up for a subscription plan. Common transactions include monthly or annual subscriptions (with tiers based on the number of downloads per month), one‑time credit packages, and renewals of existing plans. You may also see temporary authorization holds when you add or update a payment method, start a free or discounted trial that converts to a paid plan, or make a one‑time top‑up purchase; these can appear as pending charges before they settle or disappear.

If you don’t recognize a 123RF charge, start by signing into your account at 123rf.com and checking the Billing or Purchase History section for recent orders, invoices, or subscription renewals. Look for email receipts from 123RF sent around the transaction date, including to any work or secondary email you might have used. For unresolved questions, contact 123RF support via the Help/Support section on their website or through their contact form, providing the last four digits of your card, the charge amount, and date. Common issues—such as unintentional renewals, duplicate charges, or confusion between credit packs and subscriptions—are usually resolved by adjusting your plan, cancelling auto‑renew, or requesting a review of the transaction by their billing team.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to 123RF.

  1. 123RF Kowloon HKG

Frequently Asked Questions

Why did 123RF charge me this month when I didn’t buy anything new?

123RF subscriptions renew automatically at the end of each billing cycle, so a recurring charge usually means you have an active monthly or annual plan. Even if you didn’t download new content this month, the subscription continues unless you cancel auto‑renew before your renewal date. Log into 123rf.com, go to your Account or Subscription/Billing area, and check which plan is active and when it renews.

What types of 123RF plans and prices commonly appear on bank statements?

123RF typically offers subscription plans based on a set number of downloads per month (for example, lower‑tier plans for light users and higher‑volume plans for agencies and teams), as well as one‑time credit packs for occasional purchases. Charges may appear as smaller recurring monthly amounts for subscriptions, larger annual lump sums for prepaid yearly plans, or variable one‑off amounts for credit bundles or individual file purchases. Exact pricing and currencies vary by region and plan, so the most accurate amounts will be listed in your 123RF account under Billing or Plans & Pricing.

Why do I see a small or temporary 123RF charge that later disappears?

123RF may place a small authorization hold when you add a new card, update payment details, or start a trial to verify that your payment method is valid. This is not a final charge and typically shows as a pending or very small amount that disappears automatically within a few business days. If a pending authorization remains longer than your bank’s usual timeframe, contact your card issuer first, then reach out to 123RF support with a screenshot of the transaction if needed.

How do I cancel my 123RF subscription or stop future auto‑renewal charges?

To cancel, sign into your account at 123rf.com and go to the Subscription, Plans, or Billing section of your profile. There you can disable auto‑renew or cancel your current plan; your access usually continues until the end of the current billing period, but future renewals will not be charged. Make sure you complete all on‑screen steps and look for a confirmation email. If you can’t access your account or are unsure whether cancellation went through, contact 123RF support and provide the email tied to the subscription.

Can I get a refund for a 123RF charge I didn’t mean to make?

Refunds with 123RF are handled on a case‑by‑case basis and depend on factors like whether the content was downloaded and how long it has been since the charge. If you believe a purchase or renewal was made in error, contact 123RF support as soon as possible via their website, including the transaction date, amount, and any invoice or order number from your account. They may offer a refund, account credit, or help downgrade/cancel your plan according to their current refund and cancellation policies.

Why was I charged by 123RF when I thought I was just on a trial or promotional offer?

Some 123RF promotions or trials require you to enter payment details and will convert to a paid subscription if you don’t cancel before the trial or promo period ends. In that case, the first full billing cycle is charged automatically on the card you provided. Check your original offer email or promotion details for the trial length and renewal terms, then review your account’s Subscription section to confirm your plan and next billing date.

What if I don’t recognize this 123RF charge or don’t remember creating an account?

First, search all your inboxes—including work and older email addresses—for messages from 123RF, as you may have signed up under a different email or for a past project. If you still don’t recognize the transaction, contact 123RF support through their website with the exact charge amount, currency, and transaction date so they can search for an associated account. If they confirm there is no account you own or there are signs of unauthorized use, they may advise you to work with your bank or card issuer to dispute the charge and secure your payment details.

Where can I find invoices or receipts for my 123RF charges for accounting purposes?

Invoices and receipts for 123RF purchases are available in your account dashboard once you log into 123rf.com. Navigate to the Billing, Invoices, or Purchase History section to download PDFs that list dates, amounts, tax details, and items or plans purchased. If you need the billing name, VAT/GST number, or company details updated on future invoices, you can usually edit your billing profile there or request changes via customer support.

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