A-ROO Company

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A-ROO Company is a packaging manufacturer and distributor specializing in innovative floral, plant, produce, and specialty food packaging solutions. Based in Strongsville, Ohio, it serves customers across North and South America through both direct sales and its online web shop.

Strongsville, Ohio, USA
a-roo.com
Owned by Professional Package Company

About A-ROO Company

A-ROO Company is a long-established packaging manufacturer, importer, and distributor that focuses on conical-shaped and specialty packaging for the floral, plant, produce, snack food, and related industries. Founded in the 1960s and headquartered in Strongsville, Ohio, the company supplies sleeves, wraps, pot covers, bags, roll stock, and other packaging accessories, and operates multiple facilities and warehouses across the United States. It also acts as an exclusive distributor in the Americas for several international packaging brands, making it a major wholesale provider to growers, retailers, and other commercial customers.([a-roo.com](https://www.a-roo.com/our-story?utm_source=openai))

A charge with the descriptor “SP A-ROO WEB SHOP STRONGSVILLE OH” is most likely a purchase made through A-ROO Company’s online "Web Shoppe" (shop.a-roo.com), where customers order stock packaging items such as sleeves, pot covers, plant packaging, and related accessories. This could be a one-time order of packaging supplies, a restock of regular materials, or e-commerce-related packaging products for horticulture, cannabis, or specialty food. Because they serve primarily business customers, the transaction amounts can vary widely depending on order size and product type.([shop.a-roo.com](https://shop.a-roo.com/pages/contact-us?utm_source=openai))

If you have questions about an A-ROO charge, start by checking recent invoices, order confirmations, or shipping emails from a-roo.com or shop.a-roo.com, as well as any internal purchase records if you’re part of a business. Their websites provide contact forms and phone numbers for customer service, and you can also call the Strongsville office directly to reference your company name, approximate charge date, and amount. If you do not recognize the transaction, confirm whether a colleague or department placed an order; if it still appears unauthorized, contact your card issuer to dispute the charge while you work with A-ROO to identify any associated order or account.([shop.a-roo.com](https://shop.a-roo.com/pages/contact-us?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to A-ROO Company.

  1. SP A-ROO WEB SHOP STRONGSVILLE OH XXXX1009

Frequently Asked Questions

Why do I see a charge from “SP A-ROO WEB SHOP STRONGSVILLE OH” on my card?

This descriptor indicates a purchase made through A-ROO Company’s online web shop, where floral, plant, and specialty packaging products are sold. The “SP” prefix refers to the payment platform (Shopify Payments), while the underlying merchant is A-ROO Company based in Strongsville, Ohio.

What types of products are typically purchased from A-ROO Company’s web shop?

Most online orders are for stock packaging items such as floral sleeves, pot covers, conical bags, plant and produce packaging, transport sleeves, and related accessories for horticulture, grocery, and specialty retailers. Orders may also include e-commerce and cannabis packaging solutions promoted through A-ROO’s Web Shoppe.

Is the A-ROO web shop charge a subscription or a one-time purchase?

A-ROO Company primarily processes one-time purchases for specific packaging orders. While customers may place recurring orders on their own schedule, the company does not typically bill on an automatic subscription basis—each charge usually corresponds to a distinct online order or invoice.

How can I verify what this A-ROO charge was for?

Check your email for order confirmations from a-roo.com or shop.a-roo.com around the transaction date, and review internal purchasing or accounts-payable records if you’re in a business setting. You can also log into your A-ROO account (if you created one) to view order history, or contact A-ROO’s customer service with the charge amount and date so they can locate the matching order.

How do I request a refund or resolve a billing issue with A-ROO Company?

Contact A-ROO Company through the contact form or phone numbers listed on a-roo.com or shop.a-roo.com, provide your order number, invoice number, or business name, and explain the issue (such as incorrect items, overbilling, or duplicate charges). They can advise whether a refund, credit, or replacement shipment is appropriate and outline any return or restocking requirements.

Can A-ROO Company place temporary authorization holds on my card?

Like many e-commerce merchants, A-ROO’s payment processor may place a temporary authorization hold when you submit an order to verify your card. This hold will either convert into a final charge once the order is processed or drop off if the order is canceled or fails; pending holds that do not become final charges should disappear from your account within a few business days, depending on your bank’s policies.

How can I contact A-ROO Company about a charge I don’t recognize?

You can reach A-ROO Company using the contact details on their website—typically a phone number for the Strongsville, Ohio headquarters and an online contact form. Provide the last four digits of your card (do not send full card numbers by email), the transaction date, amount, and business name so they can search their order system. If they cannot locate a matching order, follow up with your card issuer to dispute the charge.

Could someone else in my organization have placed this A-ROO order?

Yes. A-ROO primarily serves businesses such as growers, florists, supermarkets, and garden centers, so orders are often placed by purchasing agents, store managers, or marketing teams. Before assuming fraud, check with colleagues or other locations to see if packaging was recently ordered using a shared corporate or departmental card.

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