Adstech Pty Ltd is an Australian private company that operates mobile phone accessory and repair retail outlets in Robina, Queensland, trading under names such as Phone Studio and Phone & Co Robina.
Robina, Queensland 4226, Australia
About Adstech Pty Ltd
Adstech Pty Ltd is an Australian private company registered in Queensland that operates mobile phone accessory and repair outlets in Robina, trading under the business names Phone Studio Robina and Phone & Co Robina. The stores are located in Robina Town Centre (Lower Ground 1, Shop K2–5, 5 Robina Town Centre Drive, Robina QLD 4226) and specialise in phone cases, screen protectors, chargers and other accessories, as well as in‑person phone and device repairs such as screen, battery and back‑glass replacement.([robinatowncentre.qicre.com](https://robinatowncentre.qicre.com/Stores/Retail-Stores/Phone-Studio?utm_source=openai)) You’ll typically see this merchant appear on your statement under descriptors like “ADSTECH PTY LTD,” “PHONE STUDIO ROBINA,” or “PHONE & CO ROBINA.”
A charge from Adstech Pty Ltd usually relates to a one‑time in‑store purchase (for example, a phone case, charger or screen protector) or a repair service such as screen or battery replacement. Many repairs are paid in full at the counter when you drop off or collect your device, but in some cases you may see a deposit taken first and a second charge when the repair is completed. If you’re using an overseas card, your bank may also show currency conversion or international transaction fees separate from the main Australian‑dollar amount. Ongoing or recurring billing is uncommon for this type of retail store, but you might see repeat charges if you visited the store multiple times (for accessories, repairs, or warranty work where only parts are billed).
To verify a charge, start by checking recent visits to Robina Town Centre and whether you or a family member bought a phone accessory or had a device repaired around the date of the transaction. Look for any printed or emailed receipts from Phone Studio or Phone & Co, or photos/messages about a recent repair. If you still have questions, you can call the Robina Phone Studio store on +61 411 194 526 or visit the kiosk on Lower Ground 1 at Robina Town Centre and ask staff to look up the transaction using the date, amount and the last four digits of your card.([robinatowncentre.qicre.com](https://robinatowncentre.qicre.com/Stores/Retail-Stores/Phone-Studio?utm_source=openai)) If the store confirms the charge is in error or a duplicate, ask them to process a refund; if you can’t resolve it directly, contact your bank or card issuer to dispute the transaction, providing any receipts or written communication you have from the merchant.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Adstech Pty Ltd.
What types of purchases or services typically result in a charge from Adstech Pty Ltd / Phone Studio Robina?
Most charges from Adstech Pty Ltd relate to in‑store purchases at Phone Studio or Phone & Co Robina, such as phone cases, screen protectors, chargers, cables, earbuds and similar accessories, or to repair services like screen, battery and back‑glass replacements. In many cases you’ll see a single point‑of‑sale charge on the date you visited the kiosk in Robina Town Centre; occasionally, you may see two entries if a deposit was taken when you left the device and the balance was charged when the repair was collected.
What are typical amounts for Phone Studio Robina charges on my statement?
Accessory purchases (cases, screen protectors, basic chargers and cables) at kiosks like Phone Studio in Robina Town Centre commonly range from about AUD $20–$80 depending on the brand and type of product. Repair services such as screen or back‑glass replacement can be significantly higher and will vary by device model, but it’s normal to see single charges in the low hundreds of Australian dollars for major repairs. Because exact pricing can change and may include GST, your best reference is the amount on your printed or emailed receipt from the store.
Can Adstech Pty Ltd / Phone Studio Robina place recurring or subscription charges on my card?
Phone Studio Robina and Phone & Co Robina operate as walk‑up retail and repair outlets rather than subscription services, so most customers will only ever see one‑off charges for specific purchases or repairs. Recurring charges would be unusual and would typically only occur if you explicitly agreed to an ongoing protection plan, payment plan or third‑party extended warranty at the counter. If you see repeat monthly charges you don’t recognise, contact the store first to confirm whether any plan was set up, then speak with your bank if you still believe the billing is incorrect.
Why do I see two Adstech / Phone Studio charges on the same day or for the same visit?
Two similar charges on the same day can happen if the transaction was split—for example, one payment for accessories and another for a repair, or if one attempt was reversed and the second is the successful charge. In some cases, your bank may also show an initial pending authorisation and then the final settled amount; the pending entry should drop off automatically within a few business days. If both amounts have fully posted and don’t match what you remember spending, contact the Robina store with your receipt so they can check for a duplicate sale and issue a refund if appropriate.
How can I get a copy of my receipt or repair invoice from Phone Studio Robina?
If you’ve misplaced your receipt, visit the Phone Studio / Phone & Co kiosk in Robina Town Centre (Lower Ground 1, Shop K2–5) or call the store on +61 411 194 526 and ask staff to look up your transaction.([robinatowncentre.qicre.com](https://robinatowncentre.qicre.com/Stores/Retail-Stores/Phone-Studio?utm_source=openai)) Provide the approximate date and time, the exact amount, and the last four digits of the card that was used. They can usually reprint a receipt or provide a written record of the repair and payment, which is useful if you need to verify a charge or pursue a warranty or refund.
How do I request a refund or question the amount of a charge from Adstech Pty Ltd?
Start by contacting Phone Studio Robina directly—ideally in person with your device and any packaging, or by phone using the contact number on your receipt or the Robina Town Centre directory. Explain the issue (for example, incorrect amount, duplicate charge, or a problem with the accessory or repair) and ask staff to review the transaction and advise whether a refund, partial refund or re‑work of the repair is available under their store policy and Australian consumer law. If you can’t resolve it with the merchant or they cannot locate the transaction, contact your bank or card issuer, provide copies of receipts and any written responses from the store, and ask about raising a dispute or chargeback.
Why is the Adstech / Phone Studio amount different from what I remember paying, or showing as a foreign transaction?
If your card is issued outside Australia, your bank may convert the Australian‑dollar purchase amount into your home currency at its own exchange rate on the day it settles the transaction, which can make the final figure look slightly higher or lower than the amount you recall. Some banks also add a separate international or foreign‑transaction fee that appears as an additional small charge. If you believe the store’s base AUD amount is wrong, compare your receipt to the transaction detail and contact Phone Studio Robina with both figures so they can verify what was actually processed through their terminal.
I left my phone for repair at Phone Studio Robina—could this charge be a deposit or balance payment?
Yes. When you drop off a device for repair at a kiosk like Phone Studio, the store may take either full payment upfront or a partial deposit, with the remaining balance charged when you collect the device. In that situation your statement may show one smaller amount on the drop‑off date and another when the work is completed. If you’re unsure which stage a particular charge relates to, call the store with your name, device model and the transaction amount so they can confirm the repair status and how much has already been paid.