Adventures on the Gorge

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Adventures on the Gorge is an outdoor adventure resort in Lansing, West Virginia, offering whitewater rafting, ziplining, rock climbing, and a range of lodging and dining options near New River Gorge National Park.

Lansing, West Virginia, USA
adventuresonthegorge.com
Owned by Aramark Corporation (Aramark Destinations)

About Adventures on the Gorge

Adventures on the Gorge is a full‑service outdoor adventure resort perched on the rim of New River Gorge National Park in Lansing, West Virginia. The resort offers guided whitewater rafting on the New and Gauley Rivers, zipline and canopy tours, rock climbing and rappelling, guided hikes, lake and flatwater trips, and family‑focused activities across a large wooded campus. Guests can choose from cabins, campgrounds, and glamping-style accommodations, along with multiple on‑site restaurants, a scenic pool, disc golf, event spaces, and organized group programs.

A charge from Adventures on the Gorge typically appears when you book an activity (such as a rafting trip, zipline tour, or aerial adventure course), reserve lodging, purchase a package that bundles lodging and activities, or buy a season or "Splash Pass" style product. Charges may also relate to group bookings for events like family reunions, bachelor/bachelorette trips, weddings, corporate retreats, or school and youth groups, where deposits and staged payments are common. On‑site spending at restaurants, bars, gift shops, and gear or photo purchases can also be billed back to your card, sometimes under a shortened descriptor like "ADVENTURES ON GOR" or similar.

If you have questions about a charge, start by checking your email for confirmation messages and invoices from Adventures on the Gorge, as these usually list the exact dates, activities, guest names, and payment schedule. Comparing the transaction date and amount to your reservation details or online account can help confirm the charge. If it’s still unclear, contact the resort directly using the phone number or contact form on their official website, provide the last four digits of your card and the transaction date/amount, and ask for a receipt lookup. For group reservations, it may help to check with the group organizer, since payments are sometimes processed under a master account. If you suspect fraud, your bank can also place a dispute or block your card while you confirm with the resort.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Adventures on the Gorge.

  1. FSP ADVENTURES ON GOR

Frequently Asked Questions

Why do I see a charge from “FSP ADVENTURES ON GOR” or “ADVENTURES ON THE GORGE” on my card?

This descriptor usually indicates a payment processed by Adventures on the Gorge for an online or phone booking, often shortened to fit statement limits. It can cover lodging, activities like rafting or ziplining, package bundles, or add‑ons such as photos or gear. Match the amount and date to any reservations, confirmation emails, or group trips you’ve booked through adventuresonthegorge.com.

Does Adventures on the Gorge require deposits or advance payment for trips and lodging?

Yes. For most lodging, adventure activities, and group packages, Adventures on the Gorge typically charges a deposit at the time of booking and may charge the remaining balance before arrival or on check‑in, depending on the product and season. This can result in multiple charges (for example, an initial deposit and a later final payment) that all reference Adventures on the Gorge on your statement.

What is the Adventures on the Gorge Splash Pass and could it cause recurring or higher‑than‑expected charges?

The Splash Pass is a season‑style product that provides access to select activities under specific terms and dates. Purchasing it can result in a larger one‑time charge at the beginning of the season, and you may still see separate charges for any activities, upgrades, or add‑ons that are not included under the pass terms. Reviewing the Splash Pass terms and your purchase confirmation will clarify what is covered and which additional fees may apply.

How can I cancel or change my Adventures on the Gorge reservation to avoid additional charges?

To modify or cancel, contact Adventures on the Gorge directly using the phone number or contact options listed on their website and provide your reservation number and travel dates. Their guest policies outline specific cancellation windows and fees, which can vary by activity, lodging type, and season. Requests made outside the allowed window may incur penalties or be non‑refundable, so always review your confirmation email and the guest policies page before cancelling.

How do I request a refund or dispute a charge from Adventures on the Gorge?

First, locate your confirmation email or invoice to verify what was booked and the applicable cancellation or weather policies. Then call or email Adventures on the Gorge with your name, reservation number, and the exact charge details to request a review or refund. If you and the resort can’t resolve the issue, you may contact your card issuer with documentation (emails, invoices, policies) to open a formal dispute, but starting with the resort usually leads to a faster resolution.

Why do I see multiple Adventures on the Gorge charges around the same trip dates?

It’s common to see more than one charge because deposits, final payments, on‑site restaurant or bar tabs, souvenir or photo purchases, and gratuities can all be billed separately. Group organizers may also authorize additional charges for extra guests or added activities. Comparing each amount to your folio or emailed receipts from Adventures on the Gorge will help you identify which part of your stay or adventure each transaction represents.

Can Adventures on the Gorge place temporary authorization holds on my card?

Yes. Like many resorts, Adventures on the Gorge may place a temporary authorization hold to verify your card at booking or check‑in, or to secure incidentals such as dining or bar tabs. These holds can appear as pending charges and then adjust to the final billed amount or fall off within a few business days, depending on your bank’s processing time.

How can I contact Adventures on the Gorge to verify a specific transaction?

You can reach Adventures on the Gorge using the phone number listed on their official website or via their online contact form. Have your card type, the last four digits, transaction date, and amount ready so staff can quickly locate your booking in their reservation system and provide a detailed receipt or explanation of the charge.

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