ALH Group

ALH Group (Australian Leisure and Hospitality Group) is one of Australia’s largest hospitality operators, managing hundreds of pubs, bars, bistros, gaming venues, and hotel accommodations across the country. Many well‑known local pubs and hotels are operated under the ALH Group umbrella, even if they trade under individual venue names rather than “ALH Group.” Typical services include food and beverage sales, bar tabs, function bookings, gaming machine play, accommodation, and in some venues, drive‑through or on‑premise bottle shops. The group is headquartered in South Yarra, Victoria, and more information about specific venues is available at alhgroup.com.au.

A charge from ALH Group (or from a venue that notes “ALH” or “ALH Group” in the descriptor) usually appears on your bank or card statement when you spend money at one of their pubs, bars, bistros, hotels, or gaming venues. This might be for a one‑off purchase like meals and drinks, a bar tab closed at the end of the night, function/event deposits, accommodation charges, or mini‑bar and incidentals during a hotel stay. Some venues may place a temporary pre‑authorisation (security hold) on your card for bar tabs or hotel check‑ins, which can show as a pending or duplicate amount before it is adjusted to the final total or released. Recurring or repeated charges generally reflect frequent visits to the same ALH venue or regular accommodation stays, rather than a subscription.

To verify an ALH Group charge, start by recalling where and when you visited a pub, bar, hotel, or gaming venue around the transaction date and check if the amount matches typical food, drink, or accommodation spending. Compare the transaction date and location on your statement with receipts, booking confirmations, or venue emails; many ALH venues can also reissue receipts if you contact them directly. You can use the venue finder at alhgroup.com.au to identify and contact the specific pub or hotel that may have processed the transaction—have the charge amount, date, and the statement descriptor ready. If you still can’t identify the charge or believe it’s incorrect, contact the venue first to query or request an adjustment or refund, and then follow up with your bank or card issuer to dispute the transaction if it appears unauthorised.