Shoal Bay Country Club

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Shoal Bay Country Club is a beachfront hospitality venue offering bars, restaurants, live entertainment, and event spaces in Shoal Bay, New South Wales.

Shoal Bay, New South Wales, Australia
shoalbaycountryclub.com.au
Owned by Iris Capital

About Shoal Bay Country Club

Shoal Bay Country Club is a popular beachfront hospitality venue in Shoal Bay, New South Wales, Australia. Overlooking the water, it operates as a large bar and restaurant complex with multiple food and beverage outlets, casual and premium dining options, live entertainment, and function/event spaces for weddings, parties, and corporate groups. Guests commonly visit for drinks, bistro-style meals, live music, and special events, and some packages may be bundled with accommodation offered through partnered or sister properties promoted on their website (shoalbaycountryclub.com.au).

A Shoal Bay Country Club charge on your bank or card statement usually relates to an in‑venue purchase such as drinks, meals, gaming or bottle shop transactions, or payment of an event/function booking. Charges may also appear if you opened a bar tab (often processed as an authorization hold first), paid a deposit for an event or group booking, purchased tickets for a special event, or settled accommodation or package deals linked via their booking channels. Depending on your bank, you may see the description as “SHOAL BAY COUNTRY CLUB,” “SHOAL BAY CC,” or a similar variation, sometimes dated a day or two after your actual visit.

To verify or resolve questions about a Shoal Bay Country Club charge, first check recent visits to Shoal Bay, group outings, bar tabs you may have opened, and any event or accommodation bookings made through their site or via email. Look through your email for booking confirmations or tax invoices from Shoal Bay Country Club or related accommodation brands promoted on their website. If you still don’t recognize the transaction, contact the venue directly using the contact details on shoalbaycountryclub.com.au (phone and email/contact form) with the date, exact amount, and the last four digits of your card so they can look up the receipt in their point‑of‑sale system. For suspected errors or duplicate charges, they can usually provide a copy of the receipt and, if appropriate, process a correction or refund; if you suspect fraud, contact your bank immediately as well.

Bank Statement Variations

3 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Shoal Bay Country Club.

  1. SHOAL BAY COUNTRY CL SHOAL BAY AU
  2. SHOAL BAY COUNTRY CLUB +611300067986 AUS
  3. SHOALBAYCOUNTRYCLUB +61249811555 AU

Frequently Asked Questions

Why do I have a charge from Shoal Bay Country Club on my card when I don’t remember paying them online?

Most Shoal Bay Country Club charges are processed in person at the venue for bar drinks, meals, or bar tabs rather than online. If you visited Shoal Bay recently with friends, your card may have been used to start or settle a shared tab, or to pay for a group meal or function deposit. It’s also common for one person to pay the whole bill and be reimbursed by others in cash or transfers, which can make the original charge less memorable.

What are common charge amounts I might see from Shoal Bay Country Club?

Typical everyday charges are in Australian dollars and often range from about $15–$60 AUD for individual meals or rounds of drinks, and $80–$300 AUD for larger group bills or bar tabs. Event or function deposits can be significantly higher (often several hundred dollars or more), depending on the package. If your statement shows multiple smaller amounts on the same day, these may be separate bar or food transactions rather than a single consolidated bill.

Why do I see a pending or slightly higher Shoal Bay Country Club amount than my final bar tab?

When you open a bar tab or pay with certain cards, Shoal Bay Country Club may place a temporary authorization hold to confirm your card is valid. This hold can be slightly higher than your eventual spend (for example, a rounded amount) and may appear as ‘pending’ on your statement. Once the tab is closed and the final amount is charged, the original hold is automatically released by your bank, usually within a few business days.

How do I get a copy of my receipt or tax invoice from Shoal Bay Country Club?

If you need a receipt or tax invoice, contact Shoal Bay Country Club using the details on shoalbaycountryclub.com.au and provide the transaction date, exact amount, and last four digits of your card. Their team can usually retrieve a copy from their point‑of‑sale system and email it to you. If it was part of a function or event, include the name the booking was under and the event date to speed things up.

How do I cancel or change a function, event, or group booking I paid Shoal Bay Country Club for?

Changes and cancellations for functions or group bookings are handled directly by Shoal Bay Country Club’s events team. Check your original booking confirmation email for the specific cancellation terms, notice periods, and any non‑refundable deposits that may apply. Then contact the events team via the email or phone number listed in that confirmation (also available on their website) to request changes, reschedule, or discuss potential refunds or credits.

How can I request a refund or dispute a charge from Shoal Bay Country Club?

First, contact Shoal Bay Country Club directly and provide your receipt details or statement screenshot, explaining why you believe the charge is incorrect (for example, duplicate billing, wrong amount, or an order you didn’t receive). They can investigate the transaction in their system and, if an error is confirmed, process a refund back to the original payment method. If the venue confirms the charge is valid but you still believe it’s unauthorized, follow up with your bank or card issuer to lodge a formal dispute.

Can Shoal Bay Country Club set up recurring charges or subscriptions on my card?

Shoal Bay Country Club generally processes one‑off transactions for in‑venue spending, event deposits, and function balances, rather than ongoing subscriptions. However, if you have an ongoing arrangement such as staged payments for a large event or accommodation package, you may see multiple scheduled charges according to the payment plan agreed in your booking contract. Review your booking confirmation or contact the venue if you see repeated charges you don’t understand.

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