Allianz

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Allianz is a global financial services company that provides insurance products, asset management, and related financial solutions to individuals and businesses.

Munich, Germany
allianz.com

About Allianz

Allianz is a global financial services and insurance group headquartered in Munich, Germany, operating in more than 70 countries. The company offers a wide range of products including auto, home, renters, life, health, pet, and travel insurance, as well as assistance services (such as roadside and travel emergency support) and asset management solutions. Consumers most commonly interact with Allianz through personal insurance policies (for example, travel insurance bought alongside flights, vehicle coverage, or life insurance) and employer- or bank-partnered insurance products.

A charge from Allianz may appear on your bank or card statement when you purchase or renew an insurance policy, enroll in a protection plan through a partner (such as an airline, travel agency, bank, or car rental company), or pay regular insurance premiums. Common scenarios include one-time payments for single-trip travel insurance, recurring monthly or annual payments for auto, home, or life insurance policies, premium financing installments, and charges tied to trial or introductory periods on certain protection plans offered through partners. You may also see temporary authorization holds when you first set up payment, update your card details, or start a policy online—these are verification checks and should drop off or be replaced by the finalized premium amount.

To verify an Allianz charge, first check recent insurance purchases or renewals (especially travel bookings, airline add-ons, or new auto/home/life policies) and compare the amount and date to your policy or booking confirmation. Look for descriptors like “ALLIANZ,” “ALLIANZ TRAVEL,” “ALLIANZ LIFE,” or your local Allianz company name on your statement, then log in to your local Allianz website or app (via allianz.com and selecting your country) to review your policies, invoices, and payment history. If you still have questions, contact Allianz using the customer service number listed on your policy documents or on the local Allianz website; have your policy number, card’s last four digits, and transaction date/amount ready so they can quickly locate the charge, adjust billing issues, process cancellations or refunds if applicable, or confirm that no unauthorized activity has taken place.

Bank Statement Variations

5 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Allianz.

  1. ALLIANZ INSURANCE ABS SYDNEY AU
  2. ALLIANZ INSURE C1 SYDNEY AU
  3. ALLIANZ INSURE C1 SYDNEY AU Card xx2680 Value Date: 21/06/2021
  4. ALLIANZ INSURE C1 SYDNEY AUS
  5. ALLIANZ INSURE C1 Sydney AUS

Frequently Asked Questions

Why am I seeing a recurring monthly charge from Allianz on my bank or card statement?

A recurring monthly charge from Allianz usually corresponds to ongoing insurance premiums, such as auto, home, renters, health, or life insurance. Many policies are billed monthly by default, with typical consumer premiums often ranging from about $20 to $150 per month depending on country, coverage level, and risk profile. Log in to your local Allianz portal or check your policy schedule to see your agreed billing frequency and amount. If you hold multiple Allianz policies, your charges may be grouped or billed separately depending on how they were set up.

What are common amounts and descriptors for Allianz travel insurance charges?

Allianz travel insurance charges often appear with descriptors like “ALLIANZ TRAVEL,” “ALLIANZ GLB ASSIST,” or similar variations, sometimes alongside the airline or travel agency name. Single-trip policies are usually charged as a one-time amount that can range from a small fee (for basic trip protection) up to several hundred dollars for comprehensive, multi-traveler, or long-duration coverage. Annual or multi-trip plans are typically billed once per year and renew automatically unless you cancel. You can confirm details by checking your trip confirmation emails or logging in to the Allianz travel insurance site linked from your booking or via your country page on allianz.com.

How do I cancel my Allianz insurance policy or stop future charges?

To cancel a policy or stop future premium charges, you must contact Allianz through your local entity—either by logging into your online account, using the mobile app, or calling the customer service number listed on your policy documents. Many personal policies allow cancellation at any time, with cover ending on a specified date and any eligible unused premium refunded according to local regulations and the terms in your contract. Some products, like travel insurance, may only be cancellable before the trip starts or within a set cooling-off period. Always request written confirmation (email or letter) of cancellation and check your statement for one or two subsequent billing cycles to ensure charges have stopped.

How can I request a refund for an Allianz charge I don’t recognize or no longer need?

If you believe you were charged in error or no longer need coverage, contact Allianz customer support for your country and provide the transaction date, amount, and the last four digits of the card used. Refund eligibility depends on the product type and timing: many policies have a cooling-off period (often around 10–30 days from purchase) during which you can cancel for a full refund if no claims have been made, while others may only allow pro-rated or no refunds once coverage is active. Travel insurance often has stricter rules—refunds are generally only possible before the trip start date and if no claims were filed. Allianz can review your specific policy terms and process a reversal or partial refund if permitted; otherwise they can explain why the charge stands.

Why do I see a small or temporary Allianz charge, such as $0, $1, or a low amount that later disappears?

Small or temporary Allianz charges usually indicate an authorization hold placed by your bank or card issuer when Allianz verifies your payment method during policy purchase or when updating card details. These holds are not actual premiums and typically range from $0 to a few units of your local currency; they should automatically drop off or be replaced by the final premium within a few business days. If a hold remains pending for longer than a week, contact your bank or card issuer first, then Allianz with a screenshot of the transaction if needed. This process helps confirm your card is valid and helps prevent fraudulent use.

How do I contact Allianz about a charge when I bought insurance through an airline, bank, or other partner?

If you purchased Allianz coverage through a partner—such as an airline, online travel agency, car rental company, or bank card—your charge may still appear under “Allianz” or a co-branded descriptor. Start by checking your booking or account confirmation email; it usually includes a link or phone number specifically for Allianz policy support. You can also go to allianz.com, choose your country, and navigate to the travel or partner insurance section to locate the correct claims and billing contacts. Have your booking reference and the policy or certificate number from your confirmation handy so Allianz can quickly identify the partner product and review or adjust billing.

Why was I charged by Allianz after I thought my policy had ended or been cancelled?

Allianz typically bills premiums at the start of each coverage period, and many policies renew automatically unless cancelled before the renewal date. If you cancelled close to your renewal, the charge may have been processed before your cancellation was fully recorded, or you may have multiple policies where only one was cancelled. Log in to your Allianz account or review your policy schedule to confirm the official end date and whether auto-renewal is enabled. If you have written proof of cancellation before the renewal date, contact Allianz billing support with that documentation to request a correction or refund where allowed.

How can I confirm which Allianz account or policy a specific charge is linked to if I have multiple policies?

When you have several Allianz policies (for example, auto, home, and life insurance), charges may appear as separate line items but with similar descriptors, which can be confusing. Log into your local Allianz online account or app and review the “Billing,” “Payments,” or “Policy documents” section, where each policy’s premium amount, frequency, and due date are listed. Match the amount and date on your statement to these entries; if needed, download recent invoices, which will show the last four digits of the charged card or bank account. If you still cannot match a charge, contact Allianz support and provide all recent transaction details so they can trace it across your policies.

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