Alstonville Medical Centre

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Alstonville Medical Centre is a general practice clinic in Alstonville, New South Wales, providing comprehensive primary healthcare services to the local community.

Alstonville, New South Wales, Australia
alstonvillemedical.com.au

About Alstonville Medical Centre

Alstonville Medical Centre is a long‑established, family‑oriented general practice located in Alstonville in the Northern Rivers region of New South Wales, Australia. The clinic’s specialist GPs and nursing team provide a broad range of services including acute and chronic disease care, vaccinations, women’s and men’s health, paediatrics, mental health care plans, skin cancer checks and minor surgery, antenatal and postnatal care, and various medical assessments.([alstonvillemedical.com.au](https://www.alstonvillemedical.com.au/about-us/?utm_source=openai)) The practice operates from premises at 15 Bugden Avenue, Alstonville, and serves multiple generations of patients in the region.([top-rated.online](https://www.top-rated.online/cities/Alstonville/place/p/12248819/Alstonville%2BMedical%2BCentre?utm_source=openai))

A card charge with a descriptor like “POS#003509-ARMC \ALSTONVILLE AU” is likely associated with an in‑person payment at Alstonville Medical Centre, such as a GP consultation, minor procedure, vaccination, health assessment, or related clinical service. The “POS” and numeric string typically refer to the point‑of‑sale terminal or transaction reference, while “ALSTONVILLE AU” indicates the town and country. The “ARMC” fragment in the descriptor may be an internal or banking abbreviation rather than the clinic’s full public name; the publicly advertised name is simply “Alstonville Medical Centre.”([alstonvillemedical.com.au](https://www.alstonvillemedical.com.au/about-us/?utm_source=openai))

If you have questions about a charge, the best approach is to check any recent visits or bookings you or family members may have had at Alstonville Medical Centre around the transaction date, and review Medicare or private health statements for matching items. Receipts are usually issued at the front desk or can sometimes be re‑issued on request. To resolve billing issues, patients can contact the practice directly by phone during opening hours; reception staff can look up payments by date, amount, and patient name, explain Medicare or gap charges, and reprint invoices if needed.([alstonvillemedical.com.au](https://www.alstonvillemedical.com.au/contact-us/?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Alstonville Medical Centre.

  1. POS#003509-ARMC \ALSTONVILLE AU - 213227738

Frequently Asked Questions

What types of services could lead to a card charge from Alstonville Medical Centre?

Charges from Alstonville Medical Centre typically relate to GP consultations, chronic disease reviews, skin procedures, vaccinations, antenatal or postnatal visits, and other general practice services. Some visits may be fully or partly bulk‑billed to Medicare, while others attract a private fee or gap payment depending on the service and your eligibility.([alstonvillemedical.com.au](https://www.alstonvillemedical.com.au/our-services/?utm_source=openai))

Why does the descriptor on my statement show codes like “POS#003509-ARMC” instead of the full clinic name?

Banks and payment processors often abbreviate merchant names and append internal terminal or store IDs, which can produce descriptors like “POS#003509-ARMC \ALSTONVILLE AU.” In this case, the location and context strongly suggest the charge is from Alstonville Medical Centre, even though the full name is shortened. If you are unsure, call the clinic with the transaction date and amount so they can confirm it.([alstonvillemedical.com.au](https://www.alstonvillemedical.com.au/contact-us/?utm_source=openai))

What are typical fee amounts I might see charged by Alstonville Medical Centre?

Fees vary depending on the type and length of consultation and whether the visit is bulk‑billed. Standard GP consultations, long consultations, care plans, and procedures each have different fees, with Medicare rebates applying where eligible. You may see a full private fee on your statement, even if a Medicare rebate later offsets part of the cost. For exact current fees, contact the reception staff.([alstonvillemedical.com.au](https://www.alstonvillemedical.com.au/our-services/?utm_source=openai))

How can I get a copy of my receipt or invoice for a charge from Alstonville Medical Centre?

You can obtain a copy of a receipt or invoice by calling the Alstonville Medical Centre reception during opening hours and providing your name, date of birth, and the approximate date and amount of the transaction. They can reprint or email an itemised invoice showing the services provided, item numbers, and any Medicare billing details.([alstonvillemedical.com.au](https://www.alstonvillemedical.com.au/contact-us/?utm_source=openai))

How do I question or dispute a charge from Alstonville Medical Centre?

First, contact Alstonville Medical Centre directly and ask reception to review the transaction against your patient file. They can explain what service was provided, whether it was billed privately or to Medicare, and correct any obvious errors. If you still believe a charge is incorrect after speaking with the practice, you can then contact your bank with the receipt and any correspondence from the clinic.([alstonvillemedical.com.au](https://www.alstonvillemedical.com.au/contact-us/?utm_source=openai))

Why do I sometimes see two related amounts around the time of my appointment (one from Medicare and one from Alstonville Medical Centre)?

When services are partly or fully bulk‑billed, you may see a clinic charge and a separate Medicare payment or rebate, depending on how your claim is processed. In some cases you pay the full fee to Alstonville Medical Centre and then receive the Medicare rebate back into your bank account; in other cases the rebate goes directly to the practice and you only pay the gap. This can result in multiple health‑related entries around the visit date.([alstonvillemedical.com.au](https://www.alstonvillemedical.com.au/our-services/?utm_source=openai))

How do I update my billing details or Medicare information with Alstonville Medical Centre?

To update billing or Medicare details, bring your current Medicare card and any concession or private insurance cards to your next appointment, or call reception and ask what information they require. The practice can update your patient record so future claims and invoices use your correct details, reducing the risk of rejected claims or unexpected out‑of‑pocket costs.([alstonvillemedical.com.au](https://www.alstonvillemedical.com.au/contact-us/?utm_source=openai))

Does Alstonville Medical Centre offer after‑hours care that might result in additional charges?

Alstonville Medical Centre provides after‑hours arrangements via an on‑call doctor reachable through the main practice number. Depending on the nature of the visit or advice provided, some after‑hours services may attract different fees or be billed through external providers, which can appear as separate charges on your statement.([alstonvillemedical.com.au](https://www.alstonvillemedical.com.au/contact-us/?utm_source=openai))

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