Amazon.ca

E-commerce100% confidence

Amazon.ca is the Canadian online retail marketplace of Amazon, offering a wide range of products including books, electronics, clothing, household goods, and digital content to Canadian customers.

Seattle, WA
amazon.ca
Owned by Amazon.com, Inc.

About Amazon.ca

Amazon.ca is the Canadian storefront of Amazon, one of the world’s largest e-commerce companies. The site allows customers in Canada to purchase millions of products ranging from books, electronics, and household essentials to clothing, toys, and groceries, often with fast shipping options like Amazon Prime. In addition to physical goods, Amazon.ca also facilitates sales from third‑party marketplace sellers who use Amazon’s platform and, in many cases, Amazon’s fulfillment services.

A charge labeled like "AMAZON.CA*KD2650EY3" typically corresponds to an order or part of an order placed through the Amazon.ca website or app. The letters and numbers after the asterisk usually represent an internal transaction or authorization ID related to a specific purchase, shipment, or seller transaction. Multiple charges can occur if items ship separately, if there are pre‑authorization holds, or if digital items and physical goods are billed at different times. Subscription services managed via your Amazon account (such as Prime membership or certain digital subscriptions) can also appear as Amazon.ca charges.

To verify a charge, customers should sign in to their Amazon.ca account, go to “Your Orders,” and compare order totals and dates with the amount and date on the card statement. Each order detail page shows the last four digits of the card used, billing breakdown, and invoices you can download. If you still don’t recognize a charge, Amazon’s customer service is available via the “Help” section of the website or app, where you can chat, request a call, or email support. They can investigate unauthorized transactions, help with refunds for eligible orders, and clarify partial shipments, multiple authorizations, or currency conversion issues.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Amazon.ca.

  1. AMAZON.CA*KD2650EY3

Frequently Asked Questions

What does a charge like "AMAZON.CA*KD2650EY3" mean on my statement?

This format is an Amazon.ca transaction identifier that corresponds to a specific order or shipment on your Amazon.ca account. Log into Amazon.ca, go to “Your Orders,” and match the date and amount on your statement with recent orders; the charge usually represents the final billed amount for one or more items in an order.

Why did Amazon.ca split my order into multiple charges?

Amazon.ca may charge you separately for items that ship at different times, come from different sellers, or involve separate shipping methods. Each shipment can generate its own charge, so one order may appear as multiple smaller transactions that together add up to your full order total.

How can I get a refund for an Amazon.ca purchase?

To request a refund, sign in to Amazon.ca, go to “Your Orders,” select the relevant order, and choose “Return or replace items” or “Problem with order.” Follow the prompts to initiate a return or refund. Once the return is received or the issue is approved, Amazon processes the refund back to your original payment method, which may take a few business days to appear on your card.

How do I cancel or manage my Amazon Prime membership billed via Amazon.ca?

Go to Amazon.ca, sign in, hover over “Account & Lists,” select “Prime Membership,” and then choose “Update, cancel and more.” From there you can cancel, change your plan, or turn off auto‑renew. You’ll typically retain benefits until the end of the current billing period.

Why do I see a small temporary Amazon.ca charge that later disappears?

Amazon.ca may place a small authorization hold on your card to verify that the payment method is valid. These holds are not actual charges and are usually reversed automatically within a few business days, disappearing from your available balance or pending transactions.

How can I contact Amazon.ca about an unrecognized charge?

Sign into Amazon.ca, scroll to the bottom and click “Help,” then select an issue such as “Something else” and choose the contact option (chat, phone call, or email). Providing the exact charge amount, date, and the last four digits of your card will help Amazon support quickly locate and explain the transaction.

Can Amazon.ca charges come from third‑party sellers and still show as Amazon on my statement?

Yes. Even when you buy from a marketplace seller, the payment is generally processed by Amazon, so your card statement typically shows "Amazon.ca" rather than the individual seller’s name. You can see which seller you bought from in the order details on Amazon.ca.

Why does the amount charged by Amazon.ca differ slightly from the total I expected?

Differences can result from tax adjustments, shipping upgrades, partial refunds, promotional credits being applied, or currency conversion if your card is not in CAD. Check the invoice under “Your Orders” on Amazon.ca to see a detailed breakdown of item prices, taxes, shipping, and any credits or discounts applied.

This merchant is in the E-commerce category

Browse all

Related Merchants

Ink Station
Temu
Athan Corporation
Big Red Packaging
Amazon Marketplace

Compare Amazon.ca

vsInk StationvsTemuvsAthan Corporation

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you