Amazon Prime

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Amazon Prime is Amazon’s paid membership program that offers benefits such as free and faster shipping, streaming video and music, and other digital services; this descriptor refers to the Australian Prime membership.

Seattle, WA
amazon.com.au
Owned by Amazon.com, Inc.

About Amazon Prime

Amazon Prime (Australia) is Amazon’s paid membership program available to customers shopping on amazon.com.au. Based out of Seattle, WA and offered to Australian customers, Prime bundles a range of benefits including free and faster delivery on eligible items, Prime Video streaming, Prime Music (limited catalogue), Prime Reading, and Prime Gaming perks. In Australia, Amazon Prime is typically billed at AU$9.99 per month or AU$79 per year (pricing may change), after a free trial period for eligible new members.

An Amazon Prime charge may appear on your bank or card statement when you start a paid Prime membership after a free trial, renew your monthly or annual subscription, or switch between plans. You may also see charges if you signed up through the Amazon app on a mobile device, added household members, or changed your billing period (monthly to annual or vice versa). Small temporary authorisation holds (often $0–$2) can also appear when you update your card details, and separate charges may occur for add-on services like Prime Video Channels, which are billed in addition to your core Prime membership.

To verify an Amazon Prime charge, sign in to your account at amazon.com.au and go to “Your Account” > “Your Payments” and “Prime Membership” to review billing history, invoices, and next payment date. If you don’t recognise the charge, check for additional household members using your card, multiple Amazon accounts, or subscriptions started on devices like smart TVs, tablets, or phones. To resolve issues, you can manage or cancel Prime from the “Prime Membership” page, use the Help section on amazon.com.au for chat/phone/email support, and request refunds where eligible—especially for unintended renewals or if you haven’t used any Prime benefits in the current billing period.

Bank Statement Variations

3 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Amazon Prime.

  1. AMZNPRIMEA* AMZNPRIMEA SYDNEY SOUTH
  2. AMZNPRIMEAU MEMBERSHIP +61180006412 AU
  3. AMZNPRIMEAU MEMBERSHIP +611800064122 AUS

Frequently Asked Questions

What are the current Amazon Prime prices in Australia and how often am I billed?

In Australia, Amazon Prime is typically AU$9.99 per month or AU$79 per year, billed to your saved payment method at the start of each billing period. Monthly plans renew every month on the same calendar day, while annual plans renew on the anniversary date. Pricing can change over time, and Amazon will usually notify you by email before any price increase takes effect.

Why do I see an Amazon Prime charge when I thought I was on a free trial?

Most Amazon Prime free trials in Australia run for 30 days, after which they automatically convert to a paid membership unless cancelled. If you’re seeing a charge, your trial likely ended and your account rolled into a monthly or annual plan. You can confirm this by going to “Your Account” > “Prime Membership” on amazon.com.au, which shows your trial end date (if applicable) and your current billing plan.

How do I cancel or turn off auto-renewal for Amazon Prime in Australia?

To cancel Prime, sign in at amazon.com.au, go to “Your Account” > “Prime Membership,” and select “Update, cancel and more,” then choose “End membership” or “End on [renewal date].” This stops future billing while usually letting you keep benefits until the end of your current paid period. If you have multiple Amazon accounts, repeat this check on each one, as Prime is managed per account, not per card.

How can I request a refund for an Amazon Prime membership charge?

Amazon may offer a full or partial refund if you were charged for Prime but haven’t used any Prime benefits (such as Prime shipping or streaming) during the current billing period. Visit amazon.com.au, go to “Help” > “Need more help?” > “Contact Us,” choose “Prime membership,” and explain that the renewal was unintended. Refund decisions are case-by-case, and if you’ve used benefits during the period, you’re less likely to receive a full refund.

What are common Amazon Prime charge amounts I might see on my statement?

Typical Prime membership charges in Australia are around AU$9.99 (monthly Prime) or AU$79.00 (annual Prime), often described as “AMAZON PRIME,” “AMZN PRME,” or similar. If you subscribe to extra services such as Prime Video Channels (e.g., STARZPLAY, Paramount+ via Amazon), those appear as separate recurring monthly charges in the AU$4–$15 range per channel. Check “Your Account” > “Memberships & Subscriptions” on amazon.com.au to see a detailed list of active subscriptions and their prices.

Why do I see a small $0–$2 Amazon or Amazon Prime charge or a pending amount?

Amazon sometimes places a small temporary authorisation hold (often between $0 and $2) when you sign up for Prime or update your card to verify the payment method. This isn’t an actual charge and should either disappear or show as reversed on your statement within a few business days. If it remains pending for longer than a week, contact your bank or card issuer for clarification, and review your payment methods under “Your Payments” on amazon.com.au.

How can I check which Amazon account is using my card for a Prime membership?

A single card can be stored on multiple Amazon accounts, including those of family members. To locate the account, search your email inboxes (including any secondary addresses) for recent “Amazon Prime” or “Prime membership renewal” receipts from amazon.com.au. If you still can’t identify the account, contact Amazon via the Help section, provide the last 4 digits of your card and charge date, and support can usually help pinpoint which account is billed (they won’t ask for or show the full card number).

How do I pause or change my Amazon Prime plan without fully cancelling?

Amazon doesn’t currently offer a formal “pause” option for Prime in Australia, but you can switch between monthly and annual billing or set your membership to end at the next renewal date. From “Prime Membership” on amazon.com.au, choose “Update, cancel and more” to change your plan type or to ensure it won’t renew automatically. If you only need certain benefits (for example, Prime Video Channels), you can keep Prime and cancel individual channel subscriptions under “Memberships & Subscriptions.”

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