Belgravia Health & Leisure Group

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Belgravia Health & Leisure Group is an Australian company that manages aquatic, sports, fitness, health and leisure centres on behalf of local governments and other partners across Australia and New Zealand.

Bayswater, Victoria, Australia
belgravialeisure.com.au
Owned by Belgravia Group

About Belgravia Health & Leisure Group

Belgravia Health & Leisure Group (often branded as Belgravia Leisure) is a major Australian operator of aquatic, sports, fitness, health, wellness and leisure facilities. The company manages hundreds of venues including swimming pools, leisure centres, gyms, wellness and spa facilities, and holiday parks, primarily under contract to local and state governments and other institutional owners across Australia and New Zealand. Its head office is located in Bayswater, Victoria, and it forms part of the broader Belgravia Group, which also owns brands such as Genesis Health + Fitness, Coaching Zone and Ninja Parc.([belgravialeisure.com.au](https://belgravialeisure.com.au/history/?utm_source=openai))

A charge with a descriptor like “BELGRAVIA HEALTH & LEI BAYSWATER” will usually relate to using one of the facilities they manage, such as paying casual entry, membership fees, learn-to-swim lessons, fitness programs, or other services at a local council leisure or aquatic centre. In some cases, it may represent recurring membership billing, program enrolment fees, or secondary purchases like merchandise or kiosk items processed through their central billing systems. Because they operate on behalf of local councils, the trading name on your statement can sometimes differ from the publicly branded name of the individual venue, defaulting instead to the corporate entity in Bayswater.([startingblocks.gov.au](https://startingblocks.gov.au/provider/01K20C46MRBFP2GG258AJ058J1?utm_source=openai))

To verify or resolve a Belgravia-related charge, start by checking recent visits or memberships at any council or community leisure centres, pools or gyms in your area that are managed by Belgravia Leisure, and compare dates and amounts against your bank statement and emailed receipts. You can then visit belgravialeisure.com.au to identify the specific venue and use their contact or “Find a Centre” pages to obtain local contact details, or use the corporate contact information to query a charge if you cannot match it to a visit. If you still can’t recognise the transaction, contact your bank to inquire or dispute the payment and provide them with the full descriptor, including the “BAYSWATER” reference that points to Belgravia’s head office billing system.([belgravialeisure.co.nz](https://belgravialeisure.co.nz/about-us/?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Belgravia Health & Leisure Group.

  1. BELGRAVIA HEALTH & LEI BAYSWATER

Frequently Asked Questions

Why do I see a charge from “BELGRAVIA HEALTH & LEI BAYSWATER” on my card statement?

This descriptor refers to Belgravia Health & Leisure Group, the corporate operator behind many local council aquatic and leisure centres. The charge typically comes from paying entry, membership fees, swim lessons, or other services at a Belgravia-managed venue, but the billing is processed through their head office in Bayswater, Victoria, so the site name may not appear.([belgravialeisure.com.au](https://belgravialeisure.com.au/history/?utm_source=openai))

What kinds of services or amounts are commonly billed by Belgravia Health & Leisure Group?

Common Belgravia charges include casual swim or gym entry fees, fortnightly or monthly direct-debit membership payments, term-based learn-to-swim program fees, group fitness or coaching programs, and ancillary purchases like hire fees or small retail items at the centre. Amounts can range from small casual-entry fees to recurring membership debits depending on your plan and facility.([belgravialeisure.com.au](https://belgravialeisure.com.au/history/?utm_source=openai))

How can I confirm which specific leisure centre or pool this Belgravia charge relates to?

First, list all leisure centres, pools or gyms you or family members have recently used that are managed by Belgravia Leisure—many council facilities state this on signage or their website. Then check receipts or emails from that centre for matching dates and amounts. You can also use the “Find a Centre” or location features on belgravialeisure.com.au to identify your local venue and contact them directly with the transaction date and amount so they can look it up in their system.([belgravialeisure.co.nz](https://belgravialeisure.co.nz/about-us/?utm_source=openai))

How do I cancel or pause a membership that is billed through Belgravia Health & Leisure Group?

Membership cancellations or suspensions are usually handled by the individual centre under Belgravia’s management. Visit or contact the specific venue (phone, email, or front desk) and request their membership cancellation or suspension form, noting any minimum notice periods or fees. Once processed, future direct-debit charges from Belgravia Health & Leisure Group related to that membership should cease after the current billing cycle.([belgravialeisure.com.au](https://belgravialeisure.com.au/history/?utm_source=openai))

How can I request a refund or dispute an incorrect Belgravia charge?

Start by contacting the leisure centre or pool where you believe the transaction occurred and provide the date, time, and amount from your statement so staff can locate it in their system. If the centre confirms an error—such as a duplicate charge or billing after cancellation—they can initiate a refund through Belgravia’s central billing. If you cannot resolve it directly, contact Belgravia via the corporate contact details on belgravialeisure.com.au and, if needed, raise a dispute with your bank.([belgravialeisure.co.nz](https://belgravialeisure.co.nz/about-us/?utm_source=openai))

Why do I see a small or ‘pending’ Belgravia charge that later changes or disappears?

Belgravia-managed centres may place a temporary card authorisation when you set up membership direct debit or when a transaction is first processed. This can appear as a small or pending amount on your statement and will either drop off or be replaced by the final settled charge within a few days, depending on your bank’s processing times.([belgraviahc.com.au](https://belgraviahc.com.au/about-us/?utm_source=openai))

Can my family’s swim lessons or multi-member plans appear as a single Belgravia charge?

Yes. Many Belgravia-operated facilities bundle multiple family memberships or swim lesson enrolments into one direct-debit or periodic charge. In these cases, a single Belgravia Health & Leisure Group transaction may cover several participants or services for that billing period rather than showing up as separate line items.([belgravialeisure.com.au](https://belgravialeisure.com.au/history/?utm_source=openai))

How do I contact Belgravia about a charge if I no longer live near the Bayswater head office?

You do not need to visit Bayswater; instead, start by contacting the centre you used or use the contact forms and phone details on belgravialeisure.com.au to reach Belgravia Leisure’s customer or corporate support. Provide screenshots or details of the descriptor (including “BELGRAVIA HEALTH & LEI BAYSWATER”), the date, and the amount so they can trace the transaction through their central systems.([belgravialeisure.co.nz](https://belgravialeisure.co.nz/about-us/?utm_source=openai))

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