Bellevue on the Lakes

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Bellevue on the Lakes is a lakeside motel and apartment-style accommodation property in Lakes Entrance, Victoria, offering guest rooms, self-contained apartments, indoor heated pool, spa and on-site dining.

Lakes Entrance, Victoria, Australia
bellevuelakes.com.au
Owned by Saltwater Hotels and Resorts

About Bellevue on the Lakes

Bellevue on the Lakes is a lakeside motel and apartment-style accommodation property located in Lakes Entrance, Victoria, Australia. The property offers a mix of standard motel rooms, family suites, and self-contained apartments with kitchen facilities, catering to couples, families, and longer-stay guests. On-site amenities typically include an indoor heated pool, spa, outdoor pool (seasonal), BBQ facilities, parking, and in some cases on-site or partner dining options nearby. Guests often book directly via bellevuelakes.com.au, by phone, or through third-party travel sites.

A charge from “Bellevue on the Lakes” (or similar variations like “Bellevue Lakes Entrance” or “Bellevue on the Lakes VIC”) on your bank or card statement is usually related to an accommodation stay or booking deposit. This may include prepaid room charges, a balance charged at check-in or check-out, security deposits, or incidentals such as extra guests, late check-out, mini-bar, laundry, or food and beverage. You may also see an initial pre-authorisation or temporary hold when you check in, which can look like an extra charge but is typically released by your bank after a few days if not used.

If you’re unsure about a Bellevue on the Lakes charge, first check your email for booking confirmations or receipts under your name or anyone you travelled with, and review recent travel dates to Lakes Entrance. Look at booking platforms (e.g., Booking.com, Expedia, etc.) you may have used, as the property can still appear separately on your statement. If you need clarification, visit bellevuelakes.com.au for current contact details and call or email reception with your name, stay dates, and the last four digits of the card charged so they can look up the transaction. For billing issues, they can provide tax invoices, explain pre-authorisations, adjust incorrect charges, or guide you through refund or dispute processes where appropriate.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Bellevue on the Lakes.

  1. Bellevue On The Lakes Lakes Entranc AUS

Frequently Asked Questions

Why did Bellevue on the Lakes charge my card before I arrived?

Bellevue on the Lakes may take a deposit or full prepayment at the time of booking, depending on the rate type and channel you used (direct website, phone, or online travel agency). Some discounted or “advance purchase” rates require upfront payment, while flexible rates may only require a deposit or a pre-authorisation. Check your booking confirmation for the payment and cancellation terms, as these usually explain when and how you will be charged.

What are typical room rates and charges at Bellevue on the Lakes?

Room and apartment rates vary by season, room type, and length of stay, with higher prices during peak holiday periods and weekends. A standard motel room or studio can commonly range from around AUD $150–$250 per night, while larger apartments and lake-view options may cost more. Your final bill may also include optional extras such as additional guests, late check-out, meals, or other services if you used them during your stay. Always refer to your specific confirmation email or final tax invoice for exact amounts.

Why do I see a second or higher-than-expected charge from Bellevue on the Lakes after my stay?

It’s common for there to be a separate charge for your room rate and additional charges for incidentals or adjustments made at check-out, such as extra nights, mini-bar use, damaged items, or late check-out fees. Another possibility is that an initial pre-authorisation or security hold has converted into a final charge for the actual amount used. If the total amount doesn’t match your receipt, contact the property directly with your booking details so they can review and explain the breakdown of charges.

What is the pre-authorisation or security deposit policy at Bellevue on the Lakes?

At check-in, Bellevue on the Lakes may place a pre-authorisation (temporary hold) on your card to secure payment for incidentals or to confirm your booking. This is not a completed charge, but it reduces your available balance until your bank releases it. If no extras are charged to your room, the property will release the pre-authorisation at or shortly after check-out, and your bank typically clears the hold within a few business days (timing varies by bank and card type).

How can I cancel or change my booking with Bellevue on the Lakes to avoid extra charges?

To cancel or amend a booking made directly through bellevuelakes.com.au or by phone, you should contact the property using the details listed on their website or in your confirmation email. Each booking has specific cancellation deadlines; if you cancel after the free-cancellation period or for non-refundable rates, you may still be charged in full or in part. For reservations made through third-party sites (e.g., Booking.com, Expedia), you must manage changes via that platform, following the cancellation policy shown in your booking details.

How do I request a refund or dispute a charge from Bellevue on the Lakes?

Start by contacting Bellevue on the Lakes directly via phone or email and provide your full name, booking reference, stay dates, and a screenshot or description of the charge. The team can check their system, verify what was billed, and issue partial or full refunds if a mistake has occurred or if your rate conditions allow it. If you still disagree after speaking with them, you can then contact your bank or card issuer to discuss a formal dispute, but it’s usually faster to resolve billing questions with the property first.

How can I get a copy of my invoice or receipt from Bellevue on the Lakes?

If you didn’t receive a tax invoice at check-out or can’t find the email, you can request another copy directly from Bellevue on the Lakes. Provide your name, check-in and check-out dates, and the email address used when booking so they can locate your reservation. They can resend the invoice by email, which will show room rates, taxes, and any incidentals that make up the total charge you see on your statement.

Why is Bellevue on the Lakes showing up on my card when I booked through another site?

Even if you booked via an online travel agency (like Booking.com or Expedia), the payment can be processed either by the platform or directly by Bellevue on the Lakes, depending on the rate you chose. In many cases, the hotel charges your card at check-in or check-out, so the transaction appears under the property’s name rather than the booking website. Check your confirmation email to see who was listed as the charging party, and if you’re unsure, you can contact both the booking site and the property with your reservation number.

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