Question 1

What types of purchases typically show up as a Ben Greenfield Life charge on my statement?

Accepted Answer

Most Ben Greenfield Life charges come from purchases made on bengreenfieldlife.com, such as books, digital courses, coaching programs, event or retreat deposits, and access to premium content or memberships. You may also see charges for physical products promoted by Ben (e.g., training tools or wellness devices) if they are processed directly through the Ben Greenfield Life store rather than a separate partner site. The descriptor on your statement may appear as “BEN GREENFIELD LIFE,” “BGL,” or similar wording, sometimes alongside a payment processor name like Stripe or Shopify.

Question 2

Does Ben Greenfield Life have subscriptions or memberships that bill me every month?

Accepted Answer

Yes, Ben Greenfield Life offers various recurring services, such as premium content or community memberships and select coaching or program subscriptions. These usually bill monthly or annually until you cancel, and pricing can vary by program, often ranging from lower-cost content memberships to higher-priced personalized coaching packages. You can see the exact renewal amount and billing frequency in the checkout details and in your account dashboard after purchase. If you’re seeing a repeated charge, it likely relates to one of these subscriptions renewing automatically.

Question 3

How do I cancel a Ben Greenfield Life membership or recurring coaching charge?

Accepted Answer

To cancel, log into your account on bengreenfieldlife.com using the email you used at checkout, then go to your account or billing/subscriptions section and select the option to manage or cancel your plan. Follow the prompts until you receive an on-screen confirmation and, ideally, a confirmation email. Most memberships remain active until the end of the paid period, and you won’t be billed again unless you reactivate. If you can’t access your account, contact support via the website with your name, email, and recent charge details so they can cancel it for you.

Question 4

I thought I bought just one product—why am I being charged again by Ben Greenfield Life?

Accepted Answer

Some offers on Ben Greenfield Life include an optional subscription component, such as ongoing access to premium content, community access, or follow-up coaching billed on a recurring basis. It’s possible you enrolled in a plan that renews automatically after an initial term or trial, which would explain repeat charges at regular intervals (for example, every 30 days or once per year). Review your original order confirmation email and your account’s subscription section to confirm whether a recurring plan was included. If you didn’t intend ongoing billing, contact support promptly to discuss cancellation and whether a partial or full refund is possible under their current policies.

Question 5

How do I request a refund for a Ben Greenfield Life purchase?

Accepted Answer

Refund options depend on the specific product or program and the time since purchase. Many digital products and courses may offer a limited money-back window (for example, 7–30 days) if you’re unsatisfied, while live coaching, events, or retreats may have stricter cancellation terms and deadlines. Start by checking the refund or guarantee policy linked on the sales page or in your receipt email, then contact support through bengreenfieldlife.com with your order number, purchase email, and reason for the request. They will review your eligibility based on the product’s stated policy and tell you whether a refund, credit, or transfer to another program is available.

Question 6

Why do I see a small or "pending" Ben Greenfield Life charge that later disappears or changes?

Accepted Answer

When you first place an order or update your card, Ben Greenfield Life’s payment processor may place a small authorization hold—sometimes a few dollars or less—to verify that your card is valid. This hold is temporary and should drop off or be replaced by the final transaction amount within a few business days. If a pending charge remains for more than a week or posts for an amount you didn’t approve, contact your bank and Ben Greenfield Life support with the date and amount so they can investigate. Be sure to check if you attempted multiple checkouts, as each attempt can create a separate temporary authorization.

Question 7

What are common charge amounts for Ben Greenfield Life, and how can I tell which product I bought?

Accepted Answer

Common charge amounts can range widely: lower-priced digital products, books, or one-off mini-courses may appear in the $10–$100 range, while in-depth courses, multi-week programs, or event deposits can be higher. Personalized coaching, masterminds, or retreats are usually billed at substantially higher amounts and may be charged as deposits followed by one or more balance payments. To identify which product corresponds to your charge, match the transaction date and amount with your email receipts or log into your bengreenfieldlife.com account to view order history. If you still can’t identify it, send a screenshot (with card details obscured) and payment info to support so they can look it up.

Question 8

How can I contact Ben Greenfield Life about a charge I don’t recognize or an account issue?

Accepted Answer

Go to bengreenfieldlife.com and use the site’s contact or support page, which typically provides a web form and/or dedicated support email address. When you reach out, include the name on the card, your email address, the exact charge amount, the date of the transaction, and the last four digits of your card—this helps the team quickly find your order. You can also reply directly to any order confirmation or receipt email you received, which routes your request with your order details attached. If you suspect fraud and you cannot match the charge to any order or email, notify both Ben Greenfield Life support and your bank or card issuer right away.

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