Best Western

Hotel72% confidence

Best Western is a global hotel brand offering midscale to upscale accommodations through a network of independently owned and operated properties. This descriptor likely refers to a Best Western property near Toronto Pearson International Airport (YYZ).

Phoenix, Arizona, USA
bestwestern.com
Owned by BWH Hotels

About Best Western

Best Western is an international hotel brand with thousands of independently owned and operated properties worldwide, ranging from traditional Best Western hotels to Best Western Plus and Best Western Premier. The brand focuses on comfortable, midscale to upscale accommodations for business and leisure travelers, typically offering amenities such as free Wi‑Fi, breakfast options, parking, and loyalty rewards through its Best Western Rewards program.

A card charge reading something like "YYZBW PMS Toronto" most likely refers to a Best Western hotel transaction in the Toronto, Canada area, with "YYZ" indicating Toronto Pearson International Airport and "PMS" referring to the hotel’s property management system. This charge could represent a room stay, taxes and fees, incidentals (such as parking or food and beverage), or a preauthorization/hold placed at check‑in that later posts as a final charge. Sometimes the descriptor will not show the full hotel name, only an abbreviated code used internally by the chain or the local property.

If you are unsure about the charge, start by checking your recent travel to see if you stayed at a Best Western near Toronto or booked a room online for those dates. Look up your email confirmation or the folio/receipt issued at checkout to match the total amount and transaction date. To resolve questions, you can contact the specific hotel property listed on your reservation or reach out to Best Western customer care via their official website or phone support. If you do not recognize the charge after checking with the hotel and your household members, contact your card issuer to dispute the transaction or request more details.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Best Western.

  1. YYZBW PMS Toronto

Frequently Asked Questions

What does a “YYZBW PMS Toronto” charge from Best Western mean on my card statement?

This descriptor likely indicates a transaction from a Best Western hotel in the Toronto area, with “YYZ” referencing Toronto Pearson International Airport and “PMS” referring to the hotel’s property management system. It usually corresponds to a room stay or related hotel charges that were processed through the hotel’s internal billing system.

Why is the merchant name abbreviated as YYZBW PMS instead of the full Best Western hotel name?

Some Best Western properties use shorthand codes in their payment processing, where “YYZBW” identifies the airport/location and brand, and “PMS” refers to the system used to post charges. The underlying merchant is still a Best Western hotel, but the internal code is what appears on your bank statement.

Could this Best Western charge be a security deposit or authorization hold?

Yes. Hotels commonly place an authorization hold at check‑in to cover room charges and incidentals. At a Best Western near Toronto, this may appear as a pending “YYZBW PMS” amount, which is later adjusted to the final stay total; any unused portion of the hold should be released by your bank within several business days.

How can I confirm which specific Best Western in Toronto charged my card?

Check your email confirmations or loyalty account for recent Best Western bookings in the Toronto area and match the dates and amounts. You can also contact Best Western customer care or the Best Western property you stayed at, providing the transaction date and amount so they can look up the folio in their property management system.

How do I request a refund or dispute a Best Western Toronto airport charge I don’t recognize?

First contact the hotel property you believe processed the charge and ask for a copy of the folio or invoice. If they cannot locate a matching stay or you still believe it is unauthorized, reach out to Best Western customer care and then your card issuer to initiate a dispute, supplying any documentation you have.

Why does the amount for the Best Western YYZ charge differ from my nightly rate?

The final charge may include taxes, fees, parking, and incidentals like food or minibar items, and may also reflect currency conversion if your card is not in Canadian dollars. Compare the total on your emailed folio or hotel receipt with the posted charge, including all taxes and fees.

How can I avoid unexpected charges from a Best Western hotel stay in the future?

Review the rate details, cancellation policy, taxes, and incidental hold amount at booking and at check‑in. Keep copies of your confirmation and checkout folio, and ask the front desk to explain any additional fees (such as parking or pet fees) before you depart so the final charge matches your expectations.

This merchant is in the Hotel category

Browse all

Related Merchants

Novotel
YHA
Mantra Hotels
Sofitel
Shiv Niwas Palace

Compare Best Western

vsNovotelvsYHAvsMantra Hotels

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you